Access Management Lifecycle

Name: - Karishma Ch

Mail: ***************@*****.***

Ph: +1-571-***-****

LinkedIn :- https://www.linkedin.com/in/karishma2496/

Over 8 years of experience in the development, implementation, deployment, and operational support of Identity and Access Management (IAM) solutions, specializing in SailPoint products.

Experienced Identity and Access Management (IAM) professional with a strong background in SailPoint IdentityNow, implementing and maintaining enterprise-level IAM solutions to streamline user access and ensure robust security policies.

Proficient in SailPoint IdentityNow development, including custom connector development, identity workflows, role management, and automated provisioning/de-provisioning of user access across multiple applications and systems.

Hands-on expertise in configuring and managing IdentityNow policies, leveraging features such as certification campaigns, entitlement management, and segregation of duties (SoD) controls to meet compliance and security requirements.

Strong understanding of IAM protocols such as SAML, OAuth, OpenID Connect, and SCIM to enable secure, scalable, and efficient user authentication and authorization processes.

Deep knowledge of IAQ (Identity & Access Quality) methodologies to assess and improve the accuracy, efficiency, and reliability of identity data, ensuring optimal user identity governance and lifecycle management.

Skilled in integrating various IT systems and applications with IdentityNow, including Active Directory, LDAP, SAP, and cloud applications, to centralize and streamline identity management.

Experience in implementing Single Sign-On (SSO) solutions and Multi-Factor Authentication (MFA) protocols, enhancing the security posture of client systems and improving user experience.

Proficient in developing and maintaining automated workflows for user access lifecycle management, including access requests, approvals, and terminations, using SailPoint’s built-in features and custom development.

Extensive knowledge of compliance standards such as GDPR, SOX, and HIPAA, with the ability to implement solutions that meet regulatory requirements while optimizing identity and access controls.

Strong analytical and troubleshooting skills, with the ability to diagnose and resolve IAM issues, ensuring continuous system uptime and operational efficiency across complex enterprise environments.

Key Skills

SailPoint IdentityIQ, Bean shell Scripting, JavaScript

AWS Cloud Administration (IAM, EC2, S3, etc.)

Identity Governance and Administration (IGA)

Platform Integration and Automation

User Subscription Analytics and Monitoring

Secure Access Management and Role-Based Access Control

Technical Skills

Security Tools

SailPoint IdentityIQ All Versions, SOX, GXP, HIPAA, IdentityNow, Oracle Identity Management, ForgeRock Access management, CyberArk, Splunk

Languages and Web Frameworks

Java, JavaScript, XML, HTML, Bean Shell, SQL, .Net, PowerShell, C, C++, J2EE (JDBC, JSP, Ldap), Apache Tomcat and WebLogic

Databases

MS SQL Server, Oracle SQL Developer, MySQL, PostgreSQL.

Software Development Tools

Eclipse, MS Office Suite, Microsoft Project, Microsoft Visual Studio, VMware, Notepad++, Softerra, ApacheDirectoryStudio, WinSCP, Tableau, SoapUI, Putty, Postman, Bitbucket, SourceTree, GitHub, Jira, AWS.

Operating Systems

Windows and Linux

Directory Server

LDAP Browser/Editor, Microsoft Exchange Server, Microsoft Exchange, Sun One Directory Server, Windows Active Directory Server.

Professional Experience

Client: - CVS Health, Rhode Island April 2024 - Present

Position: - IAM SailPoint Developer

Working on onboarding applications and integrating with SailPoint. Onboarded 6 plus different connector applications till date.

Designed, developed, and implemented SailPoint IdentityNow solutions, managing user lifecycle processes such as provisioning, de-provisioning, and role-based access control across on-premises and cloud applications.

Developed custom connectors in SailPoint to integrate enterprise applications, ensuring seamless user access management across diverse systems such as Active Directory, LDAP, SAP, and cloud platforms.

Configured and optimized IdentityNow workflows for user access requests, approvals, certifications, and entitlements, ensuring streamlined identity governance and compliance with security policies.

Implemented role-based access control (RBAC) and entitlement management within SailPoint, ensuring users receive appropriate access based on their roles and responsibilities within the organization.

Collaborated with cross-functional teams to gather requirements and design tailored identity management solutions, aligning with business processes and ensuring compliance with regulatory standards.

Worked on SailPoint IdentityNow certification campaigns, automating periodic access reviews, segregation of duties (SoD) checks, and managing exceptions to ensure adherence to security and compliance requirements.

Integrated SailPoint with external systems using various identity protocols such as SAML, OAuth, and SCIM to enable seamless Single Sign-On (SSO) and secure user authentication across the enterprise.

Troubleshot and resolved issues related to identity lifecycle management, user access, and SailPoint configurations, ensuring high availability and reliability of IAM solutions.

Enhanced reporting and monitoring capabilities in SailPoint to provide detailed audit logs, compliance reports, and real-time insights into identity governance processes.

Implemented and maintained Multi-Factor Authentication (MFA) solutions within SailPoint to strengthen security and ensure compliant user authentication across the organization. Performed user account audits to ensure compliance with internal security policies and external regulatory requirements.

Client: -BondEValue Software Pvt Ltd, Hyderabad August 2021 – Dec 2023

Position: - IAM SailPoint Developer

Identity Governance Expertise: Supported integrations, enhancements, and operations of the Identity Governance platform, ensuring secure access to systems, applications, and platforms.

Extensive experience with SailPoint IdentityIQ, implementing identity governance processes, access certifications, and provisioning workflows and created Transforms.

Developed and customized workflows using Beanshell and JavaScript for seamless automation.

AWS Operations & Administration: Hands-on experience in administering and operating AWS cloud environments for scalable and secure deployments.

Deployed and managed cloud infrastructure to support platform availability and ensure compliance with governance requirements.

Platform Development & Support: Contributed to the development of BondEvalue Information Services, a platform enabling bond investors to track, manage, and analyze bonds through subscription-based features.

Collaborated with the business team to integrate analytics features for tracking User Subscriptions and User Actions, providing actionable insights to improve business outcomes.

Delivered enhanced platform capabilities, ensuring secure data handling and optimized user experience.

Integration & Automation: Designed and implemented automated solutions for identity lifecycle management, role-based access control, and periodic access reviews using SailPoint IdentityIQ.

Created Beanshell scripts to customize identity governance workflows, ensuring alignment with enterprise security policies.

Operational Excellence: Ensured high availability and optimal performance of Identity Governance platforms, handling routine maintenance, upgrades, and troubleshooting.

Monitored platform security and compliance, identifying and mitigating potential risks proactively.

Technical Collaboration: Worked closely with cross-functional teams to integrate governance solutions with enterprise systems and third-party platforms. Partnered with stakeholders to define security policies, ensuring seamless platform adoption. Developed API services and streamlined access policy management.

Created reusable rules, tasks, forms, and reports within SailPoint IdentityIQ/ISC.

Have Strong communication skills to convey technical concepts to both technical and non-technical stakeholders

Possessing extensive understanding of IAG concepts such as directory services, SSO, federation, MFA, provisioning, access certification, roles, and segregation of duties (SOD).

Client: - YantraNet Technologies Pvt. Ltd. Vizag Sep 2019 – July 2021

Position: -SailPoint Developer and Support Engineer

Authentication Protocol Expertise: Managed and implemented both legacy (RADIUS, LDAP) and modern (SAML, OpenID, OAuth) authentication protocols to ensure secure and seamless integration of IoT solutions with client systems. Designed and optimized authentication flows, enhancing user experience and system security.

Identity and Access Management (IAM): Spearheaded IAM frameworks, including Joiner-Mover-Leaver (JML) workflows and Role-Based Access Control (RBAC), ensuring secure access provisioning across dynamic IoT environments. Automated identity provisioning processes, reducing manual intervention and enhancing operational efficiency.

SailPoint Expertise: Developed and managed Access Reviews and certifications within SailPoint, ensuring compliance with industry standards and regulatory requirements.

Utilized SailPoint IdentityNow: to configure cloud rules, transforms, and execute shell scripts for bulk identity management operations. Aided in audits, internal reviews, and performed compliance checks related to Identity and Access Management (IAM) practices and policies.

Technical Proficiency: Applied strong knowledge of Java/J2EE, JavaScript, and XML to design and deploy scalable IoT solutions on Yantranet's platform. Debugged and resolved complex Java-based application issues, minimizing downtime and improving platform reliability.

LDAP Integration: Designed and maintained LDAP directories, ensuring seamless integration with Yantranet's IoT platform for efficient identity management and authentication. Gained hands-on experience with multiple LDAP implementations, enhancing system interoperability.

Problem Solving and Troubleshooting: Addressed critical technical challenges related to IoT solution deployment, delivering timely and effective resolutions to maintain project timelines. Automated key operational tasks using shell scripting, improving system reliability and scalability.

Collaboration and Innovation: Collaborated with cross-functional teams to align technical implementations with business requirements, driving innovative solutions tailored to client needs. Contributed to the development of Yantranet’s highly configurable IoT platform by integrating cutting-edge authentication and access control solutions.

Client: - Fortuna Identity, Hyderabad Aug 2017– Aug 2019

Position: -SailPoint Developer and Support Engineer

Provided technical support and troubleshooting: for Fortuna Identity solutions, addressing client issues related to user access, identity management, and system integration.

Application and Web Server Proficiency: Worked with enterprise-level application and web servers such as Tomcat, WebLogic, and WebSphere, leveraging expertise to develop, deploy, and troubleshoot J2EE-based solutions. Optimized server configurations and performance, ensuring high availability for IAM applications.

Agile and Jira Experience: Collaborated in Agile development environments, utilizing Jira for sprint planning, issue tracking, and seamless project execution.

Played a pivotal role in coordinating with cross-functional teams to deliver IAM projects on time and within scope.

Customer-Facing Engagement: Demonstrated excellent oral and written communication skills, effectively liaising with global clients to gather requirements, deliver solutions, and provide post-deployment support. Provided technical consultation to clients, ensuring IAM solutions aligned with their business needs and regulatory requirements.

IAM Solutions for Cyber Resilience: Implemented IAM and PAM solutions to enhance organizational resilience against cyber threats, focusing on robust access control mechanisms and privileged account security. Integrated IAM systems with cloud security frameworks to deliver comprehensive protection across hybrid infrastructures.

Global Collaboration and Support: Successfully worked with global counterparts, contributing to the development, deployment, and support of enterprise-level IAM solutions for multinational organizations. Resolved complex technical issues with a proactive approach, maintaining strong client satisfaction and trust.

Education: -

B. Tech in Electronics and Communication Engineering Aug 2013 – May 2017

J.N.T.U - Kakinada

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