Program Management Manager
Resume:
Thamer (Tom) Shina, PMP ®, CSM
Commerce Twp., MI 48382 § 248-***-****
Engineering and Program Management
20+ years’ success leading engineering innovation for high-growth organisations
Mission & Professional Summary:
Accomplished and dynamic engineering project/program manager with proven expertise in directing multi-million-dollar programs in domestic and international environment. Solutions-driven manager of value adding programs fuelling growth, competitive advantage, and transformative change for diverse industries. Led international, cross-functional teams in delivering strategic initiatives proven to improve systems, processes, & managed complex milestones while adhering to the product development cycle. Highly adaptable, results oriented with 20 years in automotive manufacturing, proven record of accomplishment in increasing profitability, and efficiency. Outstanding team builder, motivator with strong interpersonal leadership skills, genuinely believes in customer satisfaction, long-term customer relationships through expertise in: Design for Manufacturing feasibility analysis, cross functional team, "Cradle to Grave" Advanced quality control, & development. Managed numerous Global programs primarily; BIW, Wiper System, Glass Powertrain, Transmission, Axle and Driveline, Mechanical Assemblies, Interior & Exterior Headlines, Interior & Exterior Plastic Injection Moldings, Bumpers, Accosting, Sealing, NVH, Noise & Vibration products, while working with; GM, Ford, FCA, Toyota, Honda, Subaru, Nissan, Tesla Motors, Mercedes Benz, & BMW
Professional, highly adaptable, results oriented Program Manager with a proven track record of increasing manufacturing profitability and efficiency. A dynamic Engineering and Management Professional with a unique blend of experience in Business Development, Project Management, Lean Manufacturing, Process Improvement, Waste Reduction, Team Building and Machine Design. I am seeking an opportunity to make ample use of these talents, with an eagerness to become a productive component of your company.
Highlights of Expertise
Advanced Analysis and Plan Development Skills. Highlight business deliverables.
Proactively identify and resolve issues.
Product Development & Life Cycle
Program guidance and support
System Functional Decomposition
Value Stream Analysis
Data Analysis and Integration
Resource and Capacity Planning
Advanced Quality Planning (APQP)
PPAP and Launch Readiness.
Alignment of cross functional business and technical teams.
Launch Experience
Program reporting
Prototype build responsibility
Manufacturing Process Analysis and Development
PMBOK, Waterfall, Lean, Kanban, Scrum, and Agile Management
Change Management
Leadership in Standard and Matrix Organizations.
PMO Experience: Core Planning, WBS, KPI’s, Charter, Deployment, Glide Path
Risk Assessment & Root Cause Analysis
Communicate issues, risks, scope changes, variances and contingencies.
Track and monitor business resources
RASIC and role identification
Facilitate team decision making
Coordinate input and program strategy
Professional Career Experience:
Program Manager at MoldTecs North America, Bloomfield Hills MI. March 2024-Present
Directed stakeholders with a roadmap to successful program delivery and closing. Managed program progress outline using internal drivers KPI's, timing and budget. Entrusted with the entire global programs for Toyota, Mazda, Volvo, & BMW including budget, quoting, Program timing and all customer interaction on the program. Programs included Cylinder head cover, Washer reservoirs, Plastic oil pan, Coolant reservoirs, Air intake manifolds, Charge air ducts, and other mechanical assemblies. These programs generated revenue of over $100M for the company.
Chaired program meetings to review status, cost, timing, in addition, created program Work Breakdown Structure (WBS) for program team coordinate and charge activities accordingly.
Ensured meeting the proper vehicle functionality, appropriate for each phase of the program, including the coordination and demonstration of progress to senior staff and management.
Developed launch and quality requirements to meet corporate quality guidelines and milestones as well as integrated (Program Lifecycle) methods and World Class Manufacturing (WCM) processes.
Engineered and managed all aspects of the vehicle program from kick-off, execution of design to installation, launch, and commercial approval.
Implemented viable cost saving solutions, initiatives to improve process, and ways to remove inhibitors by introducing modern technologies and automation.
Established accurate quotes through thorough review of customer specifications, creation of preliminary B.O.M.s, development of concept designs, cost & weight estimates and creation of competitive benchmarking studies.
Executed all APQP tasks required during the product development stage of the program such as identifying customer requirements/specifications, creating preliminary BOMs, DFMEAs, drawings, DVP&Rs, etc.
Worked with cross functional teams from conception, development, focus, implementation and integration into the vehicle’s platforms, working with their management to determine project glide path and validation procedure.
Facilitated weekly corporate management review meetings tasked with the review / analysis of recently identified human performance issues and concluded corrective action and action to prevent recurrence.
Coordinated and communicated with customers, outside vendors, shop personnel and all levels of management to implement new equipment and/or upgrading of existing equipment.
Communicated with global production facilities coordinating activities within the Production Management Team and Senior Management Teams to identify priorities within the order production schedules.
Conduct weekly executive management meetings reporting the project timing, mechanical design, simulation, system layout and manufacturing progress, budget status and project recovery plan
Integration of project technical aspects including quality assurance, safety standards, materials selection, procurement, scheduling, cost estimating, construction scheduling and management, in compliance with industry, company and regulatory standards.
Attend project “kick off” meetings and ensure handover of all information from Sales to project management.
Global Project Manager / Emerson, Discrete Automation, Novi MI. August 2018 - October 2023
Responsibilities include new process development, implementation and costing, identifying risk and resolving issues, developing mitigation strategies, giving alternative solutions, launch readiness, and collaborating with cross functional groups. Directed stakeholders with a roadmap to successful program delivery and closing. Managed program progress outlines using internal drivers KPI's, timing and budget. One of the primary client-facing members of Emerson, a critical member of the organization, primarily responsible for the delivery and lead a team of functional and technical critical member of the organization, primarily responsible for the delivery and lead a team of functional and technical resources during the end-to-end implementation of Emerson's enterprise mechanical, electrical, and software applications, in accordance with Emerson's contractual obligations, internal processes and best practices. Manages the complete project lifecycle (initiating, planning, executing, monitoring, and controlling, and closing) of up to 20 global complex pneumatic, Automation, and automotive projects with a budget of over 10 million dollars.
Plans with milestone schedules, project finances, risk registry, issues and decision Logs, time tracking records, invoicing details, change requests, status reports, and post-project reports with lessons learned.
Manages resources in terms of effective schedule allocation, cost-control, clear roles responsibilities, quality assurance, committed deliverables, communications, risks, issues, changes, in a timely manner.
Overall responsible and authorize for the implementation and execution of customer projects, this includes having a complete understanding of the project scope and requirements while also having ownership for timely delivery, profitability, tracking, managing reporting project financials as well as reviewing, approving project expenses, time to ultimately ensures that the project is delivered on time, within budget, to contractual scope and with the required quality standard, resulting in successful project execution.
Extremely familiar with system scope and project objectives, as well as the role and function of each team member, to effectively coordinate the activities and provide leadership to the team.
Under the direction of V.P. of Engineering & the Director of global project management, in collaboration with the PMO team, contribute to the ongoing continuous improvement of the company's Project Management & Project Execution methodologies.
Maintained SharePoint databases, summary reports for monthly management reviews including KPI and milestone status. Process, Production, and Manufacturing capacity planning and requirements.
Managed engineered projects from cradle to grave, while ensuring company margins where improved.
Restructured installation process, and right-sized the team structure accomplishing a 15% margin increase and significant morale improvement.
Lead continuous improvement process, which feeds into production intended products; using lessons learned from prototype builds, process improvement workshops, and waste reduction projects.
Lead the root-cause analysis process for customer related concerns as it relates to capacity, quality, and cost reductions.
Program Manager / Fuyao Glass North America, Plymouth MI. August 2017-July 2018
Lead design for process, manufacturing and design, and reviews through the PDP process, evaluating new processing methods and technology for new or to improve current business opportunities. Program Manager for all Encapsulation, and Value Added to Toyota, Honda, Subaru, BMW, and GM; Responsibilities include all commercial and timing issues. Other responsibilities include quoting products to the customer, assuring margins are met on new business opportunities and maintained for design changes on current products. Champion PDT meetings and maintain open issue list along with due dates. Worked with Glass, Bright Trim, Tapes, Clips, Foam, Dam Rubber, and other miscellaneous NVH products
Multiple customer program specification adherence, maintained program timing and costing, Quoting and Estimating, Prototype fixture and component build responsibility, Kaizen, and continuous improvement
Develop and maintain project specific documentation, Generated process flow charts and equipment and manufacturing capacity studies for all processes. Provided lead for all new program assembly capital expenditures to include equipment, tooling, infrastructure and launch, engage in Launch Readiness Activities.
Lead a team of program manager to accomplish schedule, quality, financial goals, and objectives for product reliability, design validation testing, also analyzed current processes and identifies activities to improve efficiency, effectiveness and exceed customer expectations.
Managed programs from inception to implementation, including assisting with building the business case, writing product proposals, and ensuring continued business justification throughout the liftoff the project/program
Responsible for program timing, vehicle builds, vehicle testing, compile test results, order & track the parts, coordinate with the engineers & the project partner the status of the testing, compiles & develops project status reports, coordinates project schedules, manages project meetings, agendas, minutes, correspondence.
Director, Project Management / Schuler Group, Canton MI. July 2016-July 2017
Implemented improved project scheduling to reduce overtime by all PM's to over 50% while increasing on time delivery by 20%, then changed fundamental facility layout to improve flow, material handling efficiency improving unloading, implemented systems & processes to improve efficiencies to reduce project costs & durations. Estimated savings of $10 million annually. Rebuilt four automated transfer systems, documented equipment manual with rebuild methods, spare parts, maintenance guidelines setup procedures, increased equipment uptime reduced changeover times by 15%. Managed the move and reinstallation of all production line from Ford, GM, FCA, Tesla, Freightliner, Flex-N-Gate, and many Tiers supplier's facilities
Liaison between customer accounts, new business development, purchasing, quality, and manufacturing, ensuring that products produced meet a "World Class" benchmark status.
Manage customer projects and applications related to products and services of the business unit. Market the company values proposals to customer contacts including OEM and tiers.
Provide workforce plan, regulate updates to field service coordinator, liaise with affiliates, sub-contractors for additional manpower as required, then coordinate site set up, start of installation with customer, Schuler site manager, logistics department, attend site regularly to monitor progress, provide support, Provide Technical, managerial oversight to complete product cycles-developing concepts, strategies, defining scope, procedures, and objectives; procuring and coordinating resources; procuring suppliers; implementing safety plans.
Worked on the development and Implemented Recruitment plans, along with the Human Resources department, to attract, retain, and motivate a diverse workforce.
Analyzes current processes and identifies activities to improve efficiency, effectiveness and exceed customer expectations. Makes recommendations to management. Implements approved changes, and ddirectly accountable for multimillion dollar operating and maintenance budgets to support facility operations and delivered all costs at or below budget.
Liaison between customer accounts, new business development, purchasing, quality, and manufacturing, ensuring that products produced meet a “World Class” benchmark status.
Provide manpower plan and regular updates to field service coordinator and liaise with affiliates and sub-contractors for additional manpower as required, Coordinate site set up, delivery and start of installation with customer, Schuler site manager and logistics department,
Attend site regularly to monitor progress and provide support to site manager, following up on any open issues as required, Manage buy off process and obtain customer sign off.
Provide Technical and Managerial oversight to complete product cycles-developing concepts and strategies, defining scope, procedures, and objectives; procuring and coordinating resources; procuring suppliers; implementing safety plans.
Participate in regular discussions with customers, Engineering and Sales/Advanced Engineering, and Planning on relevant engineering topics and disseminate customer’s Technical Specifications and manufacturing feasibility of requested processes/applications and address any outstanding issues
Responsible for monitoring progress of projects through internal reviews, participation in team meetings, and assist where needed to resolve impasses by resolving elevated issues internally and with the customer, ensuring barriers that could impede program progress are removed.
Provide workforce plan, regulate updates to field service coordinator, liaise with affiliates, sub-contractors for additional manpower as required, then coordinate site set up, start of installation with customer, Schuler site manager, logistics department, attend site regularly to monitor progress, provide support, Provide Technical, managerial oversight to complete product cycles-developing concepts, strategies, defining scope, procedures, and objectives; procuring and coordinating resources; procuring suppliers; implementing safety plans.
Program Manager / Flex-N-Gate, Warren MI. April 2015-August 2016
Entrusted with the entire global programs for General Motors, Ford Motor Company, and BMW including budget, quoting, Program timing and all customer interaction on the program. Programs included Pedals assemblies, Parking Brakes, Door Hinges, Checks, and other miscellaneous mechanical assemblies. These programs generated revenue of over $100M for the company.
Primary customer technical contact, and will direct the internal and external team, providing support, guidance and leadership to achieve the program objectives, Responsible for overall program execution in accordance with the specified objectives.
Strengthen customer relationships and utilize a proactive approach to achieve customer satisfaction and customer confidence, works proactively with the customer and presents them with opportunities, solutions and problem resolution actions
Manages the FlexNGate Product Lifecycle Management (PLM) system for all programs, directs & monitors program budget, program timing, product design & manufacturability, and other program deliverables
Communicates customer requirements to the team, and ensures that the team meets or exceeds these requirements, also creates and manages open issues lists and conducts open issues meetings with team members and customers
Manage complete product life cycle: concept, quoting, product development, launch and lessons learned Responsible for ensuring quotes are profitable, Act as champion of assigned programs APQP activities
Monitor assigned programs ensuring that action plans, timelines and customer requirements are met and/or exceeded by initiating schedules APQP team meetings, Overall ownership and responsibility for program deliverables
Participate in regular discussions with customers, Engineering and Sales/Advanced Engineering, and planning on relevant engineering topics, builds strong positive relationships with customers, Knowledgeable in all the requirements in order to achieve Payment. (IE: PPAP, GP9, VTAM), and the entire life cycle events from concept to Production.
Additional Experience
Program Manager / Van Rob, Troy, MI
Program Manager / Nitto Denko Automotive, Novi, MI
Technical Account Manager, Project Manager / CadCam-E, Farmington Hills, MI
Education & Core Software Credentials
Master of Engineering Management, Lawrence Tech. University, MI. GPA 4.0
Bachelor of Science, Vehicle Design Engineering, Central Mich. University, MI. GPA 3.5
Associate, Computer Aided Tool Mfg., Oakland Community College, MI. GPA 3.73,
Certificate in Scrum Master 2019, International Leadership Coaching Mentoring & Team Building 2013
Certification in Project Management Professional from PMI in 2022(PMP ®)
Account Management (7+ Years), Business Management (10+ Years), Hiring (5+ Years), Conflict Resolution (10+ Years), Customer Portals (10+ Years), Design and Manufacturing (20+ Years), DMAIC methodology (7+ Years), Lean Manufacturing (8 Years), Key Account Management (7 Years), Training & Development (10+ years), Extensive Training and proficiencies; MoldFlow, AutoCAD, Creo's, & NX (7+ Years), Negotiation (7 years), Leadership Development (10+ Years), OEM (15+ Years), Meeting Deadlines (10+ Years), Microsoft Office Suite including MS Project MS Visio/Team’s (20+ Years), MS Visio/Team’s (20+ Years), New Business Development (7+ years), Project Management (10+ Years), WebEx, GoToMeetings, & Team’s Meetings (15+ Years), Quality Control (10+ Years), SAP (8+ Years), Recruiting (10+ Years), Relationship Management (10+ Years), Team Building (10+ Years), Working with various ERP systems (SAP) (10+ Years), Six Sigma Green belt (5+ Years), Operations Management (10+ years),
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