Store Manager Client Relations

.

Jason Aaron Davenport Little Falls, NY *****

315-***-**** ********@*****.***

.

With a proven track record at Spirit Halloween Superstores, I excel in leading teams to exceed sales targets through exceptional service and product knowledge. Skilled in budget planning and client relations, I adeptly manage operations and foster guest loyalty. My leadership is marked by a commitment to integrity and a talent for motivating and developing staff. Skills

· Budget Planning

· Calendar Management

· Client and Guest Relations

· Discreet Handling of Confidential Information

· Event Planning

· Expense Reporting

· Facilitation of Daily Communications

· File Management

· Meeting Scheduling and Coordination

· Monitoring of Executive's Business Emails

· Office Management

· Personal Assistance

· Proficiency in MS Outlook, Word, Excel &

PowerPoint, Adobe Acrobat & Photoshop, with

experience on both PC and MAC.

· Transcription and editing of meeting minutes,

contract drafts & other legal documents.

Work History

Store Manager

Spirit Halloween Superstores, Rome, NY

July 2024 - November 2024

· Responsible for the overall successful operation of the store while maintaining Company standards.

· Understand and is totally sales and service focused on Spirit's unique Guest. Selling is our priority.

· Supervise, recruit, train, develop, coach and communicate with all Associates and Management.

· Responsible for scheduling 3 assistant managers and 21 associates.

· Assess staff performance.

· Demonstrate knowledge of store products and uses this knowledge to build sales.

· Practice suggestive selling, offering every Guest related items in order to build multiple sales.

· Lead by example and maintain the highest standards of integrity, quality and timeliness in all of our business practices both internally and with our external partners.

· Merchandise the store following Company directives and Supervisor's instructions.

· Prepare and maintain merchandise displays.

· Operate with absolute fiscal responsibility.

· Follow all Company policies and procedures.

· Participate in store set up, daily operations, closing inventory and store closedown.

· Adhere to weekly work schedule and is flexible to the needs to the business. Assistant Grocery Manager

Price Chopper, Cooperstown, NY

February 2024 - June 2024

· Assist the Grocery Manager with the day-to-day operation of the department to include product merchandising, pricing, stocking, signing, plan-o-grams, displays, rotation and inventory levels.

· Assist with the ordering of all merchandise and supplies for the Grocery department and meeting transmission times. Store excess product in back room or designated area.

· Responsible for maintaining a high level of customer courtesy and service at all times within the total store.

· Front end services may be required as business needs necessitate.

· Ensure that all company and state sanitation and pricing procedures and regulations are adhered to within grocery operations.

· Unload warehouse merchandise from trucks.

· Assist with the training and development of all new associates in grocery operations.

· Responsible for the store at the need and discretion of the store manager.

· Control shrink through adherence to related policies and procedures.

· Perform other related duties as assigned by management and adhere to all company policies and procedures.

Inventory Specialist Lead

Walgreens, Herkimer, NY

January 2023 - February 2024

· Open and close the store in the absence of the store manager, including all required system start-ups, required cash handling, and ensuring the sales floor and stock room are ready for the business day or close.

· Act as store manager in their absence

· Responsible for receiving deliveries.

· Complete product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

· Models and delivers a distinctive and delightful customer experience.

· Assists with and coaches other team members to work with warehouse and vendor orders process as the orders are created, reviewed and received.

· Evaluating and developing displays, including promotional, seasonal, super structures and safe merchandise. Completes resets and revisions to the sales floor.

· Completes special assignments and other tasks as assigned.

· Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On- Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes. Validates and ensures accuracy of planograms.

· Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing.

· Responsible for executing and maintaining front end and pharmacy asset protection techniques and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages

(merchandise billed, but not received), order errors or damaged goods including prescription drugs.

· In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day. Assistant Manager

Jon's Fresh Marketplace, Los Angeles, CA

June 2022 - December 2022

· Management of the front end and ability to motivate the checkers andbaggers.

· Act as store manager in the absence of the Store Director and Assistant Director.

· Receive weekly deliveries.

· Handle complex situations with employees and customers. Carry keys to the store in order to deal with certain situations.

· Strong Customer Service Skills

· Safety and Sanitation Storewide

· Control shrink through company policies and procedures.

· Knowledge of basic accounting skills

Seafood Teammate

Price Chopper, Rome, NY

September 2020 - May 2022

· Consistently work to provide fast, friendly, helpful and efficient customer service at all times.

· Responsible for smiling, making eye contact and thanking customers upon fulfilling customer's request.

· Maintain a neat, clean and organized workstation, according to 5S standards, at all times.

· Control shrink through adherence to related policies and procedures.

· Perform other related duties as assigned by management and adhere to all company policies and procedures.

Store Manager

Spirit Halloween Superstores, Utica, NY

July 2021 - November 2021

· Responsible for the overall successful operation of the store while maintaining Company standards.

· Understand and is totally sales and service focused on Spirit's unique Guest. Selling is our priority.

· Supervise, recruit, train, develop, coach and communicate with all Associates and Management.

· Responsible for scheduling 3 assistant managers and 21 associates.

· Assess staff performance.

· Demonstrate knowledge of store products and uses this knowledge to build sales.

· Practice suggestive selling, offering every Guest related items in order to build multiple sales.

· Lead by example and maintain the highest standards of integrity, quality and timeliness in all of our business practices both internally and with our external partners.

· Merchandise the store following Company directives and Supervisor's instructions.

· Prepare and maintain merchandise displays.

· Operate with absolute fiscal responsibility.

· Follow all Company policies and procedures.

· Participate in store set up, daily operations, closing inventory and store closedown.

· Adhere to weekly work schedule and is flexible to the needs to the business. Administrative Assistant II

University of Southern California, USC, Los Angeles, CA

December 2016 - May 2019

· Serve as the first point of contact for prospective students, parents, donors, and others for information about the school and its programs.

· Screen and prioritize incoming calls, determining what contact or action is required for a satisfactory disposition.

· Provide administrative assistance to all Kaufman staff and facultymembers.

· Assist in maintaining and coordinating the Vice Dean & Director's calendar.

· Provide information about existing dance course offerings for non-majors and dance minors to current USC students.

· Respond to inquiries or requests for information or refers to staff members as appropriate.

· Serve as a resource to others on departmental and University procedures or in the resolution of moderate to complex problems or issues.

· Interact with University offices and/or supervisor's subordinates to facilitate communications and information exchange.

· Process budget transactions and monitor assigned accounts.

· Arrange with vendors for sites, facilities, catering, guest accommodations, etc.

· Assist in maintaining office equipment and purchases, school's media resources.

· Provide guidance and direction to student workers,assigned. Education

Associate of Science in Chemical Dependency Practitioner / Abnormal Psych Expected in May 2027 Mohawk Valley Community College, Utica, NY

Certificate in Food Service Management/Business May 2003 Bakersfield College, Bakersfield

High School Diploma June 1996

North Bakersfield High School, Bakersfield, CA

Contact this candidate