Employee Relations Human Resources

Rochelle Sink, SHRM-CP, PHR

HUMAN RESOURCES (HR) MANAGER

C 801-***-**** **********@*****.*** https://www.linkedin.com/in/rochellesink0810 Provo, UT 84606

SUMMARY

Proactive self-starter and results-driven HR Manager with over 13 years professional HR and management experience, strong interpersonal skills, and effective problem-solving capabilities. Looking to leverage employee lifecycle expertise working with executives and employees at all levels of an organization to achieve compliance and retention. Thrives under pressure while managing high-volume workload in fast-paced environments.

SKILLS/TECHNICAL PROFICIENCIES

Multi-State/International Legal Compliance Employee Relations Recruitment & Onboarding Retention Training & Development Performance Management Coaching Benefits Enrollment & Administration LOA Workers Comp Planning/Organization Excellent verbal & written communication ADP Workforce Now HRIS ATS Microsoft Word, Excel, PowerPoint, Outlook Google Workspace Asana Microsoft Teams GoTo Meeting Google Meet Zoom Box Dropbox ChatGPT Adaptability 10+years collaborating with distributed teams across time zones

PROFESSIONAL EXPERIENCE

HR Manager (2 years of which were Remote) Provo, Utah

Rimports, LLC, A Sterno Group Co. Jan 2018-Sept 2024

Managed Employee Lifecycle to include Recruiting, Employee Relations, Training & Development, Performance Management, Disciplinary/Offboarding, Benefits/Leave Administration, Payroll, and Work Comp

Reduced turnover by 26% within first year of management

Managed full-cycle recruitment process, including sourcing, screening, interviewing, and onboarding of new employees. Partnered with temporary staffing agencies as needed.

Managed employee complaints/conducted investigations.

Successfully defended EEOC discrimination/retaliation claim with meticulous documentation.

Spearheaded cross-functional team to create career page & improve website for stronger branding.

Fostered change management continuously through restructuring & technology changes.

Spearheaded internal I-9 audit.

Led HR through multi-country acquisition of sister company & through RIF.

Partnered with senior leadership during RIF in US/China to maintain legal compliance & properly communicate messaging to remaining team members.

Improved recruiting process saving Rimports and parent company $20k/yr through selection of ATS.

Won 100% of unemployment hearings/saved company thousands of dollars in unemployment costs.

Provided supervisor training, as well as performance management and anti-harassment trainings.

Led move to ADP electronic timekeeping & benefit platform integration to payroll system.

Supervised work of HR Generalist and HR Intern.

Partnered with department heads to track employee attendance.

Partnered with COO to develop operations compensation scale.

Conducted job description overhaul.

Updated employee handbook policies.

Conducted new hire orientation meetings and improved orientation process.

Partnered with recruiters and temporary staffing agencies.

Participated in benefit renewal negotiations with carriers & brokers.

Managed all leave of absence (LOA) & workers comp claims.

Directed company’s pandemic protocol.

Led employee disciplinary & termination meetings.

Contributing member of safety team during company’s stellar safety record (4 yrs+ w/out recordable)

Responded in timely manner to all SOX compliance & parent company ESG audits.

Developed & distributed survey for employee feedback.

Fostered a positive & inclusive work environment.

HR/Office Manager American Fork, Utah

Knife River Corporation, a subsidiary of MDU Resources Sept 2013-Dec 2017

Was part of small startup team handpicked to expand company operations into Utah.

Completed internal I-9 audit.

Compiled thorough documentation for DOL audit, which resulted in a ‘no penalty’ decision on corporate Davis-Bacon wage claim.

Conducted open enrollment & supervisory training.

Managed recruiting effort / Participated in career fairs.

Conducted site EEO meetings.

Managed apprenticeship program.

Wrote/submitted technical proposals to owners.

Introduced upgrade to all team resumes.

Assembled technical proposals to federal government for which Knife River was short-listed to bid.

Participated in owner debriefs.

Directed marketing effort at annual UDOT Engineering Conferences.

Completed all licensing & annual prequalification filings.

District HR/Office Manager American Fork, Utah

Flatiron Constructors, Inc., a subsidiary of HOCHTIEF June 2009-Aug 2013

Conducted new hire orientation; prepared employment offers/relocation correspondence.

Conducted employee relations investigations.

Performed site trainings in role of District EEO Officer.

Spearheaded district Build-A-Bridge scholarship program

Managed affirmative action & district intern program.

Conducted employee relations investigations.

Responsible for meeting affirmative action requirements.

Coached management on performance review process.

Prepared prequalifications & design-build technical proposals for DOTs & other owners.

Company newsletter writer

CURRENT CERTIFICATIONS/COMMISSIONS

SHRM-CP, Society for Human Resource Management (SHRM)

PHR, Human Resources Certification Institute (HRCI)

Notary Public, State of Utah Commission #718208

EDUCATION

Bachelor of Arts, Communications Brigham Young University

Public Relations emphasis (Top 5 PR Program), Minor: Business Management Provo, Utah

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