Customer Service Home Health

Adriana N Dillard

**** ***** ***** ***. *********, GA 30294

678-***-**** *****************@*****.***

PROFILE

Driven professional with skills in customer service, health and safety, phlebotomy, childcare, cleaning and sanitizing. Demonstrating excellent time management and team collaboration. Skilled at staying on any task at hand, meeting deadlines, organization and dependability. Willingness to take on added responsibilities to meet goals. EXPERIENCE

Home Health Aide, Grace & Love HH Care Inc, Pine Lake, GA 08/2024 — Present Assist client with their daily personal needs, such as meal prep, medications, using the restroom or dressing. Drive client to some appointments. Ensure client’s safety by not allowing them to leave the home on their own, as instructed by family. Provide companionship and light housekeeping.

Custodian, All Unique Services, Stone Mountain, GA 04/2023 — 05/2024 Maintained clean and comfortable environments at The Ronald McDonald House in Atlanta, by vacuuming, cleaning windows, and dusting. Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces especially in kitchens and restrooms. Maintained a well-organized supply closet for easy access to necessary tools. Barista, Dunkin Donuts, Decatur, GA 11/2022 — 04/2023 Promoted a welcoming atmosphere by greeting customers at the counter and drive-thru window with a friendly demeanor and promptly addressing their needs. Pleasantly interacted with customers during hectic periods to promote a positive environment and to control the lines efficiently. Maintained a clean and organized workspace for optimal productivity and safety. Operated espresso machines, blenders and commercial coffee brewers to create beverages. Listened carefully to customer requests and created personalized beverages. Cleaned counters, coffee machines, utensils and seating areas daily.

Childcare Assistant, All Star Kids Academy, Decatur, GA 04/2022 — 08/2022 Supervised free play indoors and outdoors ensuring safety. Maintained clean and organized spaces for daily use. Assisted with meals to meet children’s dietary needs. Managed daily nap time routines and boosted children’s cognitive development with age- appropriate games and activities. Read stories to promote overall language development. EDUCATION

Georgia State University, Atlanta, GA — Associate of Science: Nursing Current- Expected 2026

A Breath Of Fresh Air School of Phlebotomy, Decatur, GA —Phlebotomy July 2024 Penn Foster Career High School, Scranton, PA —Online Graduated 05/2023 CERTIFICATIONS

Phlebotomy Certificate—40 Hours

Health and Safety Training—10 Hours

CPR and First Aid Training —10 Hours

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