Property Manager Real Estate
Resume:
Barbara E. Rice
Property Manager
*******@***.***
*** ********** *****, ******** ** 29229
EDUCATION
SOUTH CAROLINA SCHOOL OF REAL ESTATE
Licensed Property Management (2006)
MARY BREWER SCHOOL OF INSURANCE
Certification (1988)
ADDITIONAL SKILLS
Customer Service Relations
Verbal/Written Communications
Time Management
Adaptability
Microsoft Office Suite
Professionalism
Leadership
Organizational Skills
Detail-Oriented
PROFESSIONAL REFERENCES
SHARON EVANS – PROPERTY MANAGER
Phone: 803-***-****
KELLI BLATCHLEY – PROPERTY MANAGER
Phone: 803-***-****
JAMES BROWN – FORMER COLLEGUE
Phone: 803-***-****
CAREER OBJECTIVE
A highly motivated individual with extensive 16+ years’ experience in the real estate industry. Seeking to obtain a Property Manager position in an organization that requires a professional with in depth knowledge of the property market and ability to increase revenue through efficient management of client property.
EXPERIENCE
OCCUPANCY SPECIALIST
Find Great People/South Carolina State Housing, Columbia, SC / August 2021 – October 2021
Processed vouchers from low-income residents to make sure they were valid and that the residents were able to stay on the property. Maintained great relationships with residents using calm and respectful demeanor. Consistently attentive and listening to the needs of our clients, helping them with voucher submission and other problems.
Used Tracs Processing software to input data and keep track of all resident balances. Prepared detailed and organized financial reports of rental payment history and current balances.
Diligently verified records to ensure accuracy and made sure clients payment history was up to date. If and when a discrepancy came up in a client’s file I researched to get accurate information which would be resubmitted to Tracs.
PROPERTY MANAGER
The Reserve at Lake Carolina, Columbia, SC / May 2021 – August 2021
Managed and maintained several properties always with an eye towards creating an optimal experience for residents. Ensured that all practices relating to tenants were legal and non-discriminatory so that the Lake Carolina properties were diverse and welcoming for all.
Consistently checked functionality and cleanliness of apartments to make sure they were livable for occupants. Scheduled and organized routine maintenance and repairs along with major remodels that improved the quality of the property.
Met with prospective tenants and gave tours of properties. Created excellent customer experience from beginning to end with warm greetings, thorough and detailed explanations, and by following up with clients after initial meeting. Answered any needs or concerns tenants have as quickly and efficiently as I can.
PROPERTY MANAGER
Southeastern Real Estate Group, Columbia, SC / September 2019 – May 2021
Execute all phases of on-site operations (e.g., show prospective tenants’ apartments and explained occupancy terms, rented available units, collected security deposits as required and completed rental applications and lease forms.
Effectively provided a quality living experience to each of the residents to ensure resident retention. Inspect apartments for completion of the move-in/move-out process and conduct auditing procedures to ensure both state and federal guidelines were met.
Oversee apartment building upgrade projects from start-to-completion, including negotiating projects bids to supervising contractors during renovations or maintenance upgrades.
SUPERIOR MANAGER
Columbia Housing Authority, Columbia, SC / July 2018 – September 2019
Responsible for new lease approvals while monitoring lease renewals to assure notices were sent to the residents and/or the Columbia Housing Authorities in a timely manner. Planned monthly resident retention activities, renewal functions and marketing plans.
Verified income, vouchers, assets, expenses and completed calculation worksheet for each applicant. Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statures.
Inspected the property on a regular basis and report all safety hazards, property damage, and needed repairs to maintenance personnel. Followed up on repairs to verify completion and compliance, government agencies, and company safety policies and risk management procedures.
PROPERTY MANAGER
Southeastern Real Estate Group, Columbia, SC / April 2012 – January 2019
Presented an excellent image of the company and its services to customers and coordinated and communicated well with clientele and management at all levels. Maintained community progress reports and other key aspects of the company database for reporting to ownership.
Ensured all rents and billings were invoiced and collected in compliance with lease terms. Enforced occupancy policies; contacted tenants in violation of policies to resolve violations.
Performed interviews, hired, and trained new staff. Responded to tenant needs and coordinated with maintenance staff to resolve problems through continuous vendor management.
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