Insurance Agent Call Center

HOLLY STEWART

Objective

I am currently seeking employment as a licensed insurance agent. I have a bachelors degree in nursing and applied science with an extensive background in healthcare that I am able to utilize to meet clients needs. I am very comfortable speaking to new people, initiating conversations, and building relationships. As a focused and ambitious person I always go the extra mile to be knowledgeable and complete objectives. I currently work in telesales for a call center as a licensed health insurance agent. I have sales experience and am comfortable enrolling prospects into the plan that suites their needs. I am familiar with medicare guidelines and CMS regulations and have done marketing for physicians to build a client base and increase revenue . I believe communication is essential to establish on going relationships and a positive a rapport with clients. I am looking for a company to grow with and willing to learn and obtain other licenses.

Professional Experience

HEARTLAND FINANCIAL

licensed health insurance agent

chandler, AZ

May 2019 – December 2019

This position focused on medicare supplements and ancillary insurance products. This was an outbound call center that consisted of cold leads. High sales quotas were required for employment. Our goal were to build long lasting relationships with our clients.This company sold insurance in multiple states, and had branches across the United States.

BLOOM INSURANCE AGENCY

Licensed Health Insurance Advisor

Mesa, AZ

August 2018 – May 2019

Licensed health plan advisor assisting clients in the selection of medicare advantage plans. Familiar with medicare regulations and enroll guidelines Assist clients in selecting health plans that meet their wants and needs. This is a busy telesales position at a call center focusing on enrolling prospects into medicare advantage plans. This position markets plans in 14 different states and requires knowledge of the different plans in each market. Because of this excellent communication skills are needed to assist the client in their individual markets. It requires extensive knowledge of medicare and CMS guidelines as well as an ability to navigate multiple computer systems to advise prospects of plans and benefits. ultimately making the enrollment process as seamless as possible. MGA HEALTHCARE/ INTEGRATED HEALTHCARE

Registered Nurse

Phoenix, AZ

June 2016 – October 2017

Worked as a RN in critical care on a travel contract. ST JOSEPH'S MEDICAL CENTER

RN ICU

Phoenix, AZ

August 2014 – February 2016

This position included ICU, float to Neuological ICU, Cardio Thoracic ICU, Medical/Surgical ICU, and Trauma ICU. This was a level one trauma hospital that had high accuity patient population with a heavy emphasis on neurological trauma. The facility was also a teaching hospital and I had the responsibility of training new graduates as a team leader, focusing on academic medicine, and evidence based practice research. PREMIER PAIN INSTITUTE January 2013 – August 2014

2113 N 37th terrace

Phoenix, AZ 85050

Phone: 480-***-****

**********@*****.***

Procedure Room Nurse

Scottsdale, AZ

This is an interventional pain management practice specializing in procedures that assisted patients with pain control. This is a fast pace practice that requires attention to detail to ensure safety and quality patient care. I am the procedure room nurse and marketing director for the practice. This position ncluded marketing for the practice, intiating physician referals and generating revenue. This included open house, establishing rapport with clients, and meeting sales objectives.

CURASTAT HEALTHCARE

RN ICU Travel

Phoenix, AZ

January 2011 – April 2013

Local ICU travel to Phoenix Hospitals in the phoenix area assisting in staffing shortages BANNER GOOD SAMARITAN HOSPITAL

Staff Nurse in Medical/ Surgical ICU

Phoenix, AZ

September 2007 – October 2010

This is a high acuity ICU and the patient population consists of very sick patients swith multiple organ failure, toxicology patients such as overdose and snake bites. Treating patients with diabetic Keto acidosis, and complex medical issues. Responsibilities include floating within various intensive care units to ensure adequate staffing throughtout the hospital. My experience includes floating to neurological ICU, cardiovascular ICU, trauma ICU, and bone marrow transplant ICU. I am skilled in the lastest technology in healthcare. Education

I completed my Associates degree in nursing in may of 2007 Certifications

Licensed Health insurance agent.(Arizona, Wisconsin, Vermont, Conneticut, Massachusets, Misouri, Minnesota, Illnois, New Hampshire, Rhode Island)

RN (Registered Nurse )

CCRN (Critical Care Registered Nurse Certification) ACLS (Advanced Cardiac Life Support),

BLS (Basic Life Support)

Keyword Summary

I have worked with various computer systems throughout my career and am very familiar with technology. I am looking to use my knowledge in health care to expand into a sales or account specialist role. I have excellent communication skills and am motivated to close the sale. I am looking for a company that I can grow with and expand my knowledge in the insurance market as well as obtain new certifications and licenses. I am very organized and detail orientated and enjoy a challenging work environment. GRAND CANYON UNIVERSITY

BSN Nursing and Science GPA: 3.9

Phoenix, AZ

2012

YAVAPAI COLLLEGE

ADN Nursing GPA: 3.4

Prescott, AZ

2007

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