Customer Service Warehouse Worker

SUMMARY

EDUCATION WORK EXPERIENCE

SKILLS

LANGUAGES

Corpus Christi, Texas

**********@******.***

Rubith Martinez 361-***-****

Sales Representative

Versatile and dynamic, I excelled at my previous jobs by enhancing customer engagement and loyalty through exceptional customer service and problem-solving skills. Expert in POS operations and cash handling, I work quick on my feet and am reliable. My ability to adapt to flexible schedules and different roles within my different positions supported operational efficiency across the board. I am a fast-learner and am willing to learn any and everything to get the job done.

7-Eleven 2023 - 2025

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Built relationships with customers to encourage repeat business.

Managed returns, exchanges and refunds in accordance with store policy.

Macys 2021 - 2021

Maintained a safe working environment by adhering to company safety guidelines during unloading tasks.

Showcased problem-solving skills when addressing

discrepancies in shipping documents or damaged goods upon arrival.

Supported smooth warehouse operations, communicating effectively with team members and other departments regarding shipment arrivals and contents.

Upheld strict quality control standards when inspecting incoming shipments for defects or damages before acceptance. Aided in efficient order fulfillment, promptly staging products for delivery or pick-up after unloading and verification processes were complete.

Taco Bell 2020-2021

Greeted customers entering store and responded promptly to customer needs.

Worked flexible schedule and extra shifts to meet business needs.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

High School Diploma

Customer service

Teamwork and collaboration

Time management

Problem-solving skills

Multi-tasking strength

Cash handling

Flexible schedule

Stocking and receiving

Store opening and closing

POS system operation

English (Native)

Spanish (Bilingual)

Sales Associate

Receiving Unloader

Cashier

South Houston High School

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