Elaine L. Larkin
***-** ******** ******, *** Floor
Queens Village, New York 11427
Professional Experience
Administrative Assistant July 2014 – Present
Men on the Move
Confirm jobs and cube deliveries daily. Obtain credit card information and ensure all information is in Dr. Mover and Sitelink
Prepare job paperwork daily to include Driver’s inspection reports, advice of coverage, bill of lading, order for service and highlighting appropriate portions of the paperwork.
Ensure all information is filled out correctly when finished jobs have been returned for review.
Create paperwork feedback reports for General Manager and dispatch on a weekly basis
Create paperwork feedback slips for employees’ payroll
Support Sales department with any last-minute customer changes and coordinate with Operations
Support Sales and Operations Departments with cube deliveries
Partner with insurance brokers to obtain any required Certificates of Insurance
Hold backup information and attach to paperwork once moves are completed
Create attendance and feedback slips for payroll
Enter box drop slip information into systema and deliver box drop information to payroll on a weekly basis
Enter claims into the system, create initial claim documents and update the system as needed
Notify the claims department of all customer claims and provide all documents to claims department
Answer all incoming phone calls, emails, texts and other communications
Create claims feedback slips for payroll
Label and prepare 600-1000 postcards on a weekly basis for USPS distribution
Maintain office supply inventory and reorder office and kitchen supplies as directed and approved by General Manager
Assist in organizing office events including birthdays, office parties and birthday cards
Handel credit card transactions in order to help on-site movers
Ensure that backup is trained in event of absence
Education: York College, Jamaica, New York February 2004 – June 2008
Degree: Bachelor of Science in Social Work
Katherine Gibbs School, Melville, New York April 2002 - March 2003
Certification: Certificate in Office Technology Administration
Computer Skills: Microsoft Word, Microsoft Excel, Microsoft Outlook, Corel Word Perfect, Intellestaff–internal staffing database, Dr. Mover, Sitelink and Internet Explorer