Medical Assistant Customer Service
Resume:
Jessika Valencia
Receptionist
Tucson, AZ *****
*********************@***********.***
Authorized to work in the US for any employer
Work Experience:
Medical Assistant
SipMD - Tucson AZ
June 2019 - July2020
Technical Support
Concentrix - Tucson, AZ
August 2018 to May 2019
Customer service
Medical Assistant
Mesa Verde Medical - Tucson, AZ
June 2015 to December 2017
Responsibilities
Assist Physician
Rooming patients
Answering phones
Skills Used
Bilingual
Interpreter/Translator
CyraCom - Tucson, AZ
September 2016 to October 2017
Became certified to interpret calls to industries such as legal, medical, Financial an Independent Contractor
June 2013 to December 2014
Massage Therapist
* Answered calls and booked appointments.
* Administered Quality massages
* Provided excellent customer service.
Caregiver
Caring Hearts
May 2009 to February 2010
Provided care for the elderly. Running errands, laundry, medication reminders.
* Transported client to doctor appointments.
Medical Assistant
Dependahle Staffing
February 2007 to August 2008
Accurately and thoroughly records patient complaints, phone triage and medication refills.
* Prior to appointments, reviews medical records to ensure most recent dictation and lab results are filed.
* Maintained organized system for timely call backs, related documentation and follow through. Bilingual Telephone Interviewer
U.S. Census Bureau
April 2005 to April 2006
Provided excellent customer service to clients and input information in computer database in an accurate and timely manner.
Phlebotomist
E.mesa medical center - Mesa, AZ
April 1997 to November 1998
Autoclave
Venipuncture
Education
Paralegal Certificate in Paralegal
Ashworth college - Work at Home
May 2017 to November 2017
University Of Arizona - Tucson, AZ
2010 to 2011
Pima Comm. College - Tucson, AZ
2003 to 2006
Phoenix College - Phoenix, AZ
1999 to 2000
Skills
• Bilingual (10+ years)
• Tech Support
Certifications and Licenses
Paralegal
Present
Certified Clinical Medical Assistant (CCMA)
Additional Information
* Computer Knowledge
Microsoft office suite * Analytical and problem solving skills.
* Able to absorb and apply new and changing information
* Effective verbal and written communication skills.
* Knowledge of Billing and Coding * Client Relations
* VFC Experience * Priority Management
* Insurance and Claims Reimbursement * Team Building Experience
* EMR, injections, and Autoclave experience
* Excellent verbal and communication skills.
Contact this candidate