Server, Cashier Customer Service Specialist, and Food Prep Front and b

ARETHA LYNN MUNIZ

CUSTOMER SERVICE REP /SERVER/cASHIER

FOOD PREP (FRONT-BACK)/STOCKER

Email: **********@*******.***

Phone: 408-***-**** – Voicemail:: 669-***-****

OBJECTIVE

I would like to secure a full-time employment retail/restaurant opportunity in the in the retail arena of where I can utilize and deliver my customer service /cashier and excellent server skillsets in a high-end restaurant or retail environment.

SUMMARY of QUALIFICATIONS

Exemplary customer service, team player mindset and exceptional cash-handling accuracy

Works under minimal supervision and takes own initiative and a team player

Knowledgeable in MS Office suite such as MS Word, Excel, and Power-point

Familiar with opening and closing procedures

HIGHLIGHTS

Business Focus – Customer is #1

Excellent Customer Service Skillsets in greeting and working with all customer and staff members in the in Retail and Restaurant field with Customer Success in achieving all Sales and Purchases

Great Cashier and Cash Register Experience in Dispensing all Cash to Customers to Exact $ Amounts and Register Tallying of All Purchases to Zero out Register

Relationship Management with Customers and all Team Members

Critical Thinking with Resolution and Effectiveness

PROFESSIONAL EXPERIENCE

CALIFORNIA’S GREAT AMERICA AMUSEMENT PARK, Santa Clara, CA 3/2024-8/2024

Provided cashier, server, front/back-end food-prep, grill expertise to GA visitors of the GA Snoopy/Sierra Lodge Restaurant, family environment serving up to 200 GA visitors a day. This included, served customers with hot menu items on the menu along with servicing the GA team members of ten (10) of food prep, meat, chicken, vegetables, mac&cheese and salad of preparation meals. Worked on grill servicing up to 300 GA customers grilled double patty hamburgers along with deep fryer of French fries and chicken strips. Prepped and re-stocked individual workstations such as; Sandwich, Pizza and individually used by GA Server to service the food item of workstation of food service. Performed clean-up front/back of restaurant with table wipe downs, sweep and mop of all areas of restaurant and all spills.

UNIFIED PROTECTIVE SERVICES., San Francisco, CA 3/2024 – 8/2024

Security Officer at a ten (10) building apartment estate complex estate, townhouse set-ups (2) floors and provided residents with security patrol services and hour/hour foot patrols and confirmed foot patrols of co and transients that may of trespassed and entered the estate and dealt with 1:1 with trespasser. Also dealt with individual resident/tenant complaints in regards to any incident issues in regards to domestic violence and any physical altercation and/or any complaints pertaining to the resident in apartment rental. Process incident reports for each individual resident and estate incidents and forward all security written reports to apartment manager of estate and supervisor of security.

THE SHIELDS CORPS, San Francisco, CA 7/2023 - 3/2024

Security Guard at a under-construction site and provided security services to construction supervisor of estate/site of ten (10) buildings ten (10) floors and parking garages onsite. Secured under-construction estate that contained of all construction materials, metal, drywall and all machinery used during the construction of use to build site. This included, patrolled the estate and monitored all visitors and vendors arriving onsite to visit the estate and/or drop-off any materials at the site. Managed all visitors/vendors visiting the site and receiving all construction materials during time of construction of site along with estate security foot patrols hour/hour with confirmed pic-to-pic of patrols to company/client.

ADVANTAGE SECURITY, Aurora, CO 1/2023 – 6/2023

Security Officer at a Denver Downtown building WEWORK building/site (open/close) and provided front desk and security patrol services to secure business and all personnel. Managed the front desk and security monitors of business and issued badges to visitors and staff personnel access to the site. This included, greeted all visitors and staff members, and vendors at the site and directed all incoming traffic to the appropriate person onsite. Patrolled the estate interior/exterior with hour/hour patrol, pics of each designated area of each floor to secure estate. Interfaced with trespassers and transients that trespassed on-site and handled each situation accordingly to security patrol company policy. Maintained and provided written security reports with the daily tasks and any occurred incidents and forward onto upper management of each work day

7ELEVEN, Santa Clara, CA 01/2022 -8/202

Provided a fulltime customer service cashier role for a convenient store 24/7 front-end/back-end of store with a high volume of customers with a 100 plus customers visits per day. This included provided fulltime cashier customer services, greeted all incoming customers and tallying up all purchases at the register and monitoring all purchases at time of register and purchase of store items. Maintained all services store area of store, such as, Slurpee station, soda station, coffee station, and hot meal items being served and dispensed at the store. Responsible and maintained a clean environment which included sweep/mop the frontend of convenient store and restocking of shelved items that were being purchase on all shelved grocery items, etc.

ROSS GARDENING SERVICES 1/1/2013 – 2021

Helped and assisted owner of new landscaping business (Ross Gardening Services) and assisted in all aspects of business help and grow company Assisted in new business generated for the company and client leads for new company with generated new business leads for potential business. Posted new company business information on the local search engines websites of the area and services. Generated an invoice database system to collect company and customer information and to generate invoices for landscape business and receive payments for rendered services to the customer.

OPTION1STAFFING, Los Altos, CA 6/1/12 - 12/30/12

(PAMF, Contract Assignment/Full-time)

Executive Assistant/Administrative Coordinator and direct report to the Director of Physician Services, +100 physicians and staff members along three (3) administrative department support.

RANDSTAD STAFFING FIRM, San Jose, CA 2/2010 – 4/2012

(DIALOG, Contract Assignment/Part-time)

Executive Assistant/Office Manager and direct report to the Vice President of Strategy Development and twenty–two (22) employee staff members.

OFFICE TEAM, Mountain View, CA 2/2009-10/2009

(Computer History Museum, Contract Assignment/2 weeks/on-call)

Hostess for company and company-wide events up to 100 plus attendees, greeted guests at the door of event, registration, confirmed attendance, issued name tags and confirmed dinner reservation special ordered menu items placed by guest meal registration.

STATSCHIPPAC, INC., Fremont, CA 5/2008 – 8/2008 5/2008-8/2008

(Contract Assignment/3 months)

Executive Assistant and direct report to Chief Sales Officer and two (2) senior executive VPs and provided direct administration to help and assist in tasks and projects and immediate tasks.

SONICWALL, INC. Sunnyvale, CA 2/2008 – 5/2008

Executive Assistant/Recruiter Coordinator and support to two (2) Vice Presidents and direct reports along with provided administration support to marketing staff members.

CAPGEMINI US LLC, Cupertino, CA 2/2006 – 10/2007

Executive Assistant/Recruiting Coordinator and support to twelve (12) Executive Members, VP and Principal level and provided administration support to department of +150 staff consultants, out In the field (client site).

STAFFING FIRMS, California and Colorado 6/2001-1/2006

Worked for temporary staffing firms in fulfilling temporary assignments in the roles as an Executive Assistant, Administrative Assistant, HR Assistant and Office Manager to report directly to Executive Senior Management.

HARMONIC, Milpitas, CA 1/20004/2001

Senior Administrator and support to the Director of Customer Support and sixty-three (63) department staff members and assisted in administration area of department projects and daily tasks.

EDUCATION - CONDIE JUNIOR COLLEGE, San Jose, CA – Associates Degree in Business Administration

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