Customer Service Pharmacy Technician Sales
Resume:
Rochelle N. Wailehua
Pahrump, NV 89048
Email: *******@*****.***
OBJECTIVE: I am currently seeking a position in an industry-leading organization, which Provides consistent quality and cost-effective solutions that will utilize my responsible work experience, to the fullest extent and contribute to the success of your company.
PROFESSIONAL EXPERIENCE:
April 1, 2016-Jan. 3, 2025
SPECTRUM; 200 Akamainui St., Mililani, HI 96789 RCSS Rep and Trainer; MS. Anna Eli; Supervisor 808-***-**** FULL TIME 40 HOURS PER WEEK Door-to-Door Selling Residential TV, Ethernet, Internet, Voice Network and Cell Phone Services; Meeting Sales Goals; Managing Assigned Territories; Providing Excellent Customer Service; Presenting New Promotions of Spectrum’s Services; Canvassing; Customer Referrals; Closing Sales; Upselling and Cross Selling; Customer Relationship Management; Sales Reporting and Tracking; Staying Informed with Competitor’s; Knowledge of Network Technologies; Attending Sales Meetings and Trainings; Train New Employees.
July 2018-Dec. 2021
ALOHA PATROLEUM; dba: SUBWAY; 94-780 Farrington Hwy, Waipahu, HI 96797
(OUT OF BUSINESS)
SANDWICH ARTIST; Ms. Danielle Postmus 808-***-****-FULL TIME
Customer Service; Food Safety; Cleanliness; Inventory; Training; Cash Handling; Sales Goals; Store Operations; Company Policies. Highly self- Motivated With Driven Mentality; Customer Oriented; Strategic Thinker; Team Player; Multi-Task.
Nov. 1, 2013-Nov. 1, 2014
QUEENS MEDICAL CENTER; 1301 Punchbowl St., Hon., HI 96813 PHARMACY TECHNICIAN; Ms. Marcy Rapp 808-***-**** FULL TIME
Customer Service-In Patient; Fill/Label/Restock/Process ADR; Inventory; Tube medications to floors; Call/Follow-up with nurse’s refills; Bin Fill; Deliver Medications; Assist Re-Packer; Answer phones; Fax.
July 14, 2012-Oct. 31, 2013
CVS PHARMACY; 94-780 Meheula Parkway, Mililani, HI 96789 PHARMACY TECHNICIAN; Ken Enomoto 808-***-**** FT=40 HOURS Customer Service: Type prescriptions, Fill/Label/Restock/Order Prescriptions; Process Insurance Claims; Inventory; Call/Follow-up with Customer’s Refills; Order Supplies; Answer phones; Fax; Cashier.
July 1, 2009 to Oct. 31, 2013
MOM365, KAISER PERMANENTE & QUEEN EMMA HOSPITAL, HI 96813
CERTIFIED PROFESSIONAL NEWBORN BABY PHOTOGRAPHER
Manager: Mrs. Narci Dixon 808-***-****
Responsibilities included proactively acknowledge, engage and interact with all newborn mothers to assist in many different poses and capture precious memories. Capture High Quality Photos; Nikon D60 and up-sell photo packages.
• Top Sales Representative; won two major top sales contests nationwide.
July 2002 to Mar 2009 AIRGAS GASPRO, HONOLULU, HI
PROFESSIONAL PRACTICE MEDICAL SALES REPRESENTATIVE—FULL
Generated sales over gross margin: Made monthly, quarterly, and yearly budgets.
• Customer service inquiries: Via: Telephone, email, fax, B2B cold calling new business prospecting, suggestive selling, deliveries, research, filing, proposals/quotes, presentations/demos, Resolve customer billing issues: Credit & collections, data entry: order processing, cash/credit/net 30 applications.
• Company products & pricing, inventory, tent sales, competitors’ products & pricing, catalog ordering for industrial/medical supplies, update current pricing with all vendors.
• In charge of renting out gas monitors and inventory control, prepare shipping labels, proven track record of accomplishments, including recruiting, training and development of new accounts from competitors, leadership and talents of work ethic to lead by example of marketing our B2B business online of products, collections.
• Serviced Dental Accounts; Nursing Homes; Vet Centers; Medical Clinics; Construction Industries; DOE; Universities and Safety Officers.
Aug 2001 to July 2002
SAMSONITE CORPORATION, WAIPAHU, HI RETAIL STORE MANAGER—FULL TIME
Generated Sales Every Month Over Gross Margin
• Made Budget Monthly, Quarterly, Yearly, Inventory, ordered supplies and luggage, displays, implemented promotions.
• Initiated new program to trained employees, leadership, inventory: Utilize hand-held scanners, hand trucks, push carts, ladders, box cutters, sales analysis reports.
SKILLS 10-Key; MS Word Perfect; MS Word; MS Excel; Quattro Pro; Lotus; MS Office. MS Outlook; 75WPM; Windows Explorer; Internet Research; Telzon Inventory Scanner; Data Entry, CU System; Operate a Nikon D60 Professional Camera, Order Supplies
EDUCATION A. A. S. ASSOCIATES IN APPLIED SCIENCE
Nov. 2010-Dec. 2012 Heald College—Honolulu HI
Major: Pharmacy Technician: Fill and Process Prescriptions; Submit Insurance Claims; Learn Clinical and Administrative Duties; Effectively Communicate with Patients; Prepare Measurements of Medications; Print Patient Labels; Manage Pharmacy Inventory; Enter Patient Data; Manage Accounts; Compound IV Solutions;
• Emphasis on Professional Development; Phi Theta Kappa; GPA 3.25/4.00
• Tuition paid via one full-time and two part-time employments in Pharmacy Technician, Sales and a Member Services Coordinator
• Externship at CVS Pharmacy; dba: Longs Drugs; Externship at Tripler Army Medical Center Pharmacy, Outpatient
A. A. ASSOCIATES IN ARTS: ACCOUNTING, 1997;
A. A. S. ASSOCIATES IN APPLIED SCIENCE: OAT, 1997
Leeward Community College—Pearl City, HI; Double Major: Accounting/Liberal Arts; Minor: Office Administration & Technology
REFERENCES AVAILABLE UPON REQUEST
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