Accounts Receivable Credit Card
Resume:
Rosemary Medina-Marrone
Lyndhurst, NJ *****
***************@*****.***
**********@***.***
SUMMARY OF QUALIFICATIONS
Over 15 years of financial accounting experience.
Expert knowledge of chargebacks, collections, and accounts receivable processing.
Superior communication, analytical, and problem-solving including negotiated settlement, contract and bid skills.
Computer skills using Microsoft Word, Excel spreadsheets, Access database and other financial software, JD Edwards’s and AS400 financial application.
EXPERIENCE:
BCI Brands
Chargeback Analyst 05/2023 – Present
New York, NY
* Retrieve daily factor dispute notices from factor portal CIT – Patrina and research and reply to CIT.
* Maintain factor dispute excel log in Accounts Receivable share drive.
* Retrieve Daily reports from Exenta on manual invoices and submit to customers USPS or email,
TJ Maxx/ Marshalls submit via email to their system Patrina.
* Daily offset of payments received for chargeback reversals.
*Dispute of chargebacks received daily for price differences, full invoices chargeback by factor.
* Retrieve proof of deliveries for invoices disputed as well as invoices charged and shortages from
3PL warehouses portals or request via email.
* Price discrepancies retrieve manual, or EDI raw data of orders threw system Exenta to submit
dispute to customers.
* Customer disputes are submitted via email or through the customer portal.
*Chargebacks and credit reversal are all maintained in excel spreadsheet on Teams listed as
Chargeback Report 2024 and offsets are done on this spreadsheet.
*Record in excel spreadsheet all denial shortages and violations listed by individual 3PL warehouse
who made shipment. These reports are listed in Teams.
*FOB shipment violations or shortages submit to management to record by factory whom shipment
was submitted.
* Main accounts Handle JC Penney, TJ Maxx/ Marshalls, Ross stores/ DD’s, Boscov’s Wantables,
Walmart invoices to be disputed that were chargeback, Nordstrom Drop Ship, Dillard’s, Macys /
Bloomingdales invoices to be disputed that were chargeback, Beall’s Florida and Beall’s Outlet.
Oved Apparel
Credit Analyst 10/18/2021- 05/2023
New York, NY
*Retrieve open order reports for factor and House Accounts
* Release orders based on credit lines or approval from upper management
* Resolved factor invoice disputes.
* Submit proforma invoices for customers who have prepay terms or credit card terms.
* Cash application for house accounts for divisions of my responsibility.
* Correspond with internal departments to resolve any customer payment issues/ disputes regarding invoices.
Green Tree Packaging temp to perm 04/2021- 10/16/2021
Accounts Receivable Clerk
Passaic, Nj
*Daily report / weekly and prime beef report submit to VP and salespeople.
* Retrieving all payments given to drivers for COD accounts or payment given to drivers.
* Checking daily order report and checking for orders for COD or ach/ credit card customers.
and checking to see if open invoices for the ACH/ Credit card customers and processing credit card payments.
*Going to post office and pick up mail in lock box and adding postage to mail going out daily.
*Depositing all checks received in house in desk deposit option from bank website.
* Cash application of all payments on 0SAP accounting software– deposits- ACH- Credit Card- Cash payments.
*End of day reconciliation report of all deposits posted for all batches created and e-mail to CFO.
* Every Monday submit sales report by salesperson with totals by sales person to VP.
E Mishan and Sons 01/2021- 04/2021
Accounts Receivable Specialist- Temp position
New York, NY
*Credit and collections on invoices and submitting dispute of chargebacks in websites.
* Processing Credits batches for valid charges.
Temporary position
Windham / Anthology Fabrics 04/2020- 11/2020
Accounts Receivable Specialist- Contract
Jersey City, NJ
*Processing cash application for house accounts
*Collections for house and factor accounts.
*Processing credit card payments for house and factor accounts.
*Monitor accounts on payment plans
*Processing payments for the COD accounts.
*Process remittance to factor Sterling National Bank for payments received in house vial ACH / credit card for factor customers.
Accutime Watch Corp 01/2018- 04/01/20
Accounts Receivable Analyst
New York, NY
*Process cash application for Accutime Watch and LMJ a subsidiary company on AMT software system.
* Processing end of month adjustments for all accounts.
*Research and resolution of chargebacks.
* logging into customers website and processing disputes as well as payment status on outstanding invoices.
* Communicate with sales, billing/ EDI manager and warehouse manager regarding vendor compliance
and billing issues and shortages.
*Process quarterly reports of outside chargebacks and invoices and conclude final resolution such as settlements or adjustments.
* General ledger entries on Great Plains for all receivables on a monthly basis
*Major accounts – Walmart, Amazon, Kohl’sTarget, Kmart, Sears, TJX Stores,JC Penney, Burlington Coat, Macys and specialty Stores
Lock down due to covid- lay off off the staff
Herman Kay-dba LF Outerwear/ Mystic Inc 09/2015-01/2018
Accounts Receivable Analyst/ Assistant manager
New York, NY
* Run open order report daily and release orders for credit card payments.
* Submit orders to factor – Wells Fargo for credit approval if there is no credit line or if line expired.
*Cash application on daily basis.
* Process credit card payments
* Off set credit and debits on accounts.
*Issue credit memos for allowances, advertising and any valid charges with
approvals.
*Collections on past due invoices and submit proof of delivery.
* Run reports at month end for closing AR.
* Print and mail statements at end of month.
*Work with sales, EDI and shipping departments regarding disputes from customers.
* Run daily reports by style, customer and monthly and submit them to CFO.
* Submit return authorizations to customers for damage s or end of season merchandise left over and keep a log.
* Software used A2000 Power by Oracle.
* Major Accounts Macys, Bloomingdales, Saks, Nordstroms, Amazon, TJX Stores, Stage Stores, Burlington Coat
Change in management CFO retired.
Home Fashions International 08/2014 – 08/2015
(American Decorative Fabrics & Westgate Interiors)
New York, NY
Accounts Receivable, Collection & Credit Specialist
Responsible for daily release of orders.
Perform cash receipts applications and process credit card payments.
Process general ledger entries and perform month-end reconciliations.
Enter research and resolve chargebacks.
Responsible for new accounts set up and credit releases from information provided by factor- Milberg Factors.
Scan, file and maintain global documentation system.
Software used AS400.
Company relocated accounting department
LANY Group, LLC. 09/2009- 08/2014
Accounts Receivable & Chargeback Specialist / Credit / Import / Payroll
New York, NY
Expert ability researching charge back deducted in payments received from factor CIT, Rosenthal and Rosenthal, Wells Fargo and Milberg Factors.
Strong analysis providing reasons to dispute invalid charges.
Enable EDI to verify invoice transmissions and help warehouse regarding vendor compliance charges.
Coordinate with management and sales as well as various customer areas.
Assist Factor with financial information regarding customer accounts and collections.
Maintain import shipment files paid via TT or letter-of-credit.
Handle documents, FedEx and submit bills of lading for import shipments to corresponding broker/carrier.
Assist CFO working with internal or external auditors.
Prepare bankruptcy forms with Chapter 11 information for customers.
Process payroll for hourly employees on ADP website.
Support reception as needed covering phones and packaging samples.
Software use in house for accounts receivable.
Company was sold.
IMT Accessories 01/2006 – 09/2009
Accounts Receivable Coordinator/Credit
American Basics, Street Flyers, Skaffles Divisions
New York, NY
Resolved chargeback’s and disputes for all unauthorized deductions.
Maintained an Excel log of all chargebacks indicating comments of resolution for each charge.
Issued return authorization for returns claims received from customers.
Worked with sales, EDI and shipping departments regarding accounts.
Posted chargebacks and on account payments received on factor daily report.
Processed manual credits to offset deductions allowed.
Reconciled accounts for year end.
Submitted orders to factor CIT for credit approval and give authorization to billing to process orders.
Software use A2000 and AMT .
Partners divided
AEP Industries 1/2005 to 1/2006
Claims and Chargeback’s Coordinator
South Hackensack, NJ
Researched shipping and invoice information.
Collected all past due invoices and reconciled accounts.
Resolved complaints for logistics to research shortages.
Provided price verifications and handled promotional inquiries.
Reviewed contracts and bids.
Software used JD Edwards.
Location consisted in many floodings in area mostly in bad weather
Liz Claiborne, Inc. & Subsidiaries 5/2000 - 12/2004
Collections Representative
North Bergen, NJ
Collected on all past due invoices for all divisions and specialty stores.
Obtained proof of delivery for customers from online system UPS and Fed Ex or any other air carriers.
Maintained individual account information using JD Edwards’s system.
Reconciled all accounts.
Interacted with all levels of management.
Software used AS400 then converted to JD Edwards.
Down size
Polo Ralph Lauren/ Bidermann Industries Corp 2/1993 – 5/2000
Collections/Adjustments/Claims Specialist/Credit Associate
Lyndhurst, NJ
Handled invoices, shortages, returns, unauthorized discount, price discrepancies, freight and handling charges, markdowns and advertising allowances.
Negotiated settlements of chargebacks with management.
Maintained individual chargeback and invoice records using AS400 system.
Corresponded with customers using Microsoft Word, Outlook and other software for letters and email responses.
Handled invoices, shortages, returns, unauthorized discount, discrepancies, freight and handling charges, markdowns and markdowns and advertising allowances.
Negotiated settlements of chargeback’s with management.
Maintained individual chargeback and invoice records using the AS400.
Downsize
EDUCATION
Memorial High School
Diploma
Bergen Community College
Some credits
COMPUTER SKILLS:
Microsoft Excel and Access, Word
JD Edwards financial software (mainframe applications)
AS400 financial application (mainframe)
A2000/ Powered by Oracle
AMT
ADP Payroll software
Great Plains
Blue Cherry
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