Lena
Gross
Boca Raton, FL
*********@******.***
Professional Summary
Former Salesperson/Account Executive with superb administrative skills looking to provide support to a dynamic individual or team.
Skills – Licenses
Customer Service
Microsoft
Self-Starter
Contract Negotiation
Sales Forecasting
CRM
Budgeting
B2B
QuickBooks
Customer Retention
Problem Solver
Real Estate Salesperson (frm)
Relationship Building
Resourceful
Series 7 & 63 (frm)
Experience
Sales Rep – Life Alert, Ft. Lauderdale, Florida
April 2024 – Present
Prospecting warm leads and taking live calls leading to the sale of a Life Alert Emergency Response system and 36 month service plan. Managing the remote activation and testing the equipment with customers. Securing fully executed agreements using DocuSign. CRM and heavy telephone usage.
Post-Closing Manager - Florida Title & Closing Co., Boca Raton, Florida
May 2022- September 2023
Manage the post-closing process, including title reports, executing county recording fees utilizing Simplifile, organizing, posting checks and reconciling recording fees using QuickBooks and E-Closing. Problem solving post-closing issues.
Owner/Operator - Fototique, Inc., Boca Raton, Florida
January 2019 – Present
Researched, designed, sourced, and built all the parts needed to create an upscale open air photo booth. Worked with a software developer to create a program specifically and exclusively for Fototique. Created a website using WordPress and a Face Book page. Singularly responsible for all marketing, booking, quoting, invoicing, and operating the photobooth for all events.
Senior Account Executive - SBA Communications, Boca Raton, Florida
June 2000 – September 2007
Negotiated pricing and leased vertical space on communication towers to major and minor cell phone carriers. Collaborated with the marketing team and other divisions to ensure quotas were met or exceeded on a quarterly basis. Attention to details, tracking and constant follow-up was a daily “must.” Left in 2007 to raise my family.
Buyer - City of Farmington, Farmington, New Mexico
August 1999 – June 2000
Secured RFQ’s for the Fire and Police Departments. Liaison to manufacturing companies to complete purchase requests for repairing/replacing fire trucks, ambulances, and police vehicles in accordance the departments specifications and State and City compliance regulations.
Real Estate Administrator - SBA Communications, Boca Raton, Florida
August 1997 – August 1999
Liaison to field reps. Secured lease agreements with property owners to erect cell phone towers. Sourced deeds, ordered surveys and title insurance, cleared title issues, solved environmental issues, etc. prior to actual tower construction. Trained incoming Real Estate Administrators.
Leadership Activities
Board of Directors – Ocean Vue Homeowner’s Association
January 1999 - Present
Forecasting and creating yearly budgets, managing vendors for landscaping, pool service, and all repairs and updates, tracking monthly payments to and from the association, screening tenant applications and interviewing prospective tenants.
Grace Community Church – Business Manager - Jewelry Ministry
January 2014 - Present
A voluntary position which involves overseeing other volunteers at weekly meetings, continually recruiting new members, budgeting, marketing, planning, and hosting an annual sale. Providing guidance and direction for all sales profits to be distributed to a variety of women’s charities.
Owner, Landlord and Property Manager –Deerfield Beach, FL
August 1999 - Present
Marketing for new tenants, screening applications, leasing and maintaining property, tracking monthly payments.
Education
Bachelor of Arts, Political Science & English – Northern Illinois University, DeKalb, Illinois