Data Entry Administrative Assistant

OAKDALE CA, CA ***** 1-209-***-**** ***********@*********.***

CHARLENE REEVES

Reliable Executive Administrative Assistant with focused attention on detail, accuracy and business impact. Keeps reports and communications well organized. Expertise in Microsoft Office and QuickBooks software. Medical Assisting/Billing contributing to team projects while demonstrating individual leadership and success in data entry, management and administrative support. Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. PROFESSIONAL

SUMMARY

SKILLS ● Call Routing

Records Management

Databases

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● Customer Service

Meeting Agenda

Preparation

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● Honest and Ethical

● Microsoft Office

● Meeting Scheduling

● File Maintenance

● Detail-Oriented

● Reliable and Responsible

Correspondence and

Memos

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Verbal and Written

Communication

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● Administrative Support

Mail Sorting and

Distribution

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Completing Insurance

Forms

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Clinical and Operational

Judgement

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● Patient Relations

● Critical Thinking

● Updating Medical Records

● Appointment Scheduling

● Time Management

Check-In and Check-Out

Procedures

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Routine Laboratory

Testing

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● Venipuncture Expertise

● HCPCS Training

● Data Entry

● Medical Coding

● Relationship Building

● Payment Processing

● Patient Chart Tracking

● Account Posting

● Charge Slips

● Statement Distribution

● Billing and Invoicing

● Billing Data Verification

Adding, Calculating and

Billing Machines

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Fee and Charge

Computation

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● Digital Postal Meters

Bank Statement

Reconciliation

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● Inquiry Handling

● 10-Key Data Entry

EXECUTIVE ADMINISTRATIVE ASSISTANT TO THE VP/EXECUTIVE ASSISTANT TO THE CFO 12/2019 to Current

Advanced American Management, Modesto, CA

WORK HISTORY

Responded to emails and other correspondence to facilitate communication and enhance business processes.

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● Organized and updated schedules for executives.

● Used software to coordinate meetings, appointments and tasks senior executives.

● Handled scheduling for executive's calendar and prepared meeting agenda and materials.

● Scheduled appointments and handled calenders for senior leadership. PARTNER OWNER 03/2007 to Current

Regal Oak Industries, Oakdale, CA

MEDICAL ASSIST & BILLING AND CODING INSTRUCTOR 09/2008 to 11/2010 ACI Career College Inc, Modesto, CA

MEDICAL BILLING SPECIALIST 02/2008 to 06/2008

Medex Billing Solutions, Oakdale, CA

● Transcribed phone messages and relayed to appropriate personnel. Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.

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● Seamlessly interacted with colleagues to plan and complete special projects.

● Managed day-to-day business operations.

● Consulted with customers to assess needs and propose optimal solutions.

● Trained and motivated employees to perform daily business functions.

● Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

● Reconciled daily sales, returns and financial reports in QuickBooks. Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.

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● Maintained up-to-date administrative records to monitor operational conditions.

● Developed key operational initiatives to drive and maintain substantial business growth.

● Devised processes to boost long-term business success and increase profit levels. Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.

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Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.

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Worked closely with manager to provide effective assistance for specific aspects of business operation.

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Answered incoming calls, processed requests and relayed messages to appropriate personnel.

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● Greeted guests in with friendliness and professionalism.

● Keyed all data into Med Office Mgr, E-Clinical/Aprina (billing), Raintree (billing) Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.

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● Posted and adjusted payments from insurance companies.

● Located errors and promptly refiled rejected claims.

● Precisely evaluated and verified benefits and eligibility.

● Identified and resolved patient billing and payment issues. Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.

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● Precisely completed appropriate claims paperwork, documentation and system entry.

● Printed and reviewed monthly patient aging report and solicited overdue payments.

● Communicated with insurance providers to resolve denied claims and resubmitted.

● Collected payments and applied to patient accounts.

● Delivered timely and accurate charge submissions.

● Posted payments and collections on regular basis.

● Filed and updated patient information and medical records. Reviewed patient records, identified medical codes and created invoices for billing purposes.

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MEDICAL ASSISTANT INSTRUCTOR 10/2002 to 12/2007

Galen College, Modesto, CA

● Prepared billing statements for patients and verified correct diagnostic coding.

● Orchestrated medical coding, payment posting, accounts receivables and collections. Translated and interpreted medical billing codes with strong accuracy to enable swift payment from insurance agencies.

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● Provided immediate and constructive feedback to students individually and as group.

● Evaluated students' competencies through written assignments and examinations. Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.

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Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.

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Implemented new educational techniques to boost student comprehension while reducing learning time.

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Distributed course syllabus and communicated course standards and learning objectives to students.

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Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

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Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

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● Demonstrated respect, friendliness and willingness to help wherever needed. Analyzed clinical settings' effectiveness in helping students achieve course and program outcomes.

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Galen College of Medical And Dental Assistants, Modesto, CA Technical Tradeschool Diploma With Honors, Medical Assisting, 07/1996 Riverbank High School, Riverbank, CA

High School Diploma, 06/1977

EDUCATION

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