Office Assistant Ux Researcher

ADISALEM GEBREMEDHIN

Seattle, WA

Experience

Teaching Fellow – IPS, Seattle, WA

Lead engaging Art, Science and Movement lessons that encourage curiosity, foster cultural appreciation and promote wellness

Guide student projects in Art and Science, facilitating hands-on learning for 30 students Co-teach 2nd Grade Math, Phonics and Literacy promoting critical thinking, reading-fluency and writing skills Routinely observed by administration to improve teaching practices 08/2024 – Present

UX Researcher/ Voice of the Customer – Amazon, Seattle, WA Identified emerging customer needs by leveraging voice of the customer tools Worked with the Voice of the Customer (VOC) Manager to arrive at an optimal research approach Worked with external vendors to manage research design, methodology and reporting deliverables Conducted quantitative and qualitative research key business questions about our customer Translated research findings into insights and recommendations via a research brief Communicated research findings with key stakeholders and recommended next steps Worked with VOC Manager to recommend against research when meaningful insights could be collected from existing Voice of the Customer tools

06/2021 – 02/2024

Multi-skilled Merchant Analyst – Nordstrom, Seattle, WA

*Assumed various roles across several Buying Offices over the course of 6 years Served as a Merchant Analyst, Merchandise Coordinator, Buying Office Assistant etc Executed product and merchandise strategies (ie. product exhaust) Communicated with vendors to acquire product data and samples each season 12/2013 – 06/2020

Professional Skills

Strong listening and communication skills (verbal and interpersonal) Highly detail-oriented with strong analytical skills, able to manage multiple priorities Fosters a culture of prioritizing customer-centered decision making Collaborates with cross-functional teams to democratize customer insights Education

Curiosity Tank – Certificate, UX Research 2020 – 2020 IDEO – Intro to Human-Centered Design and Engineering 2019 – 2019 University of Washington – BA, Social Welfare 2010 – 2012

Contact this candidate