Behavioral Health Case Manager

MaNessa Downey

***** ********** **** **** ********, TX 77441

************@*****.*** 1-480-***-****

Financial Services Business Owner

Reset Services- Katy, TX

January 2022 -present

Team Rubicon

South Branch / Houston, TX

January 2022 to PRESENT

Team Rubicon is a veteran-led humanitarian organization that serves global communities before, during, and after disasters and crises. As a nonpartisan nonprofit we support policy initiatives that advance our mission, support our Greyshirt volunteers, and positively impact those we serve

Behavioral Health Case Manager

Oceans Health Care - Katy, TX

November 2022 to February 2024

Identifies clients' behavioral health needs and coordinates high-quality care based on established guidelines and standards.Serves as a liaison between clients, families, physicians, and medical facilities to identify the mode of care and track outcomes.Maintains individual case files, including maintaining up-to-date progress notes & completion of incident reports.Provides timely resolution to claims and billing concerns.Identifies and resolves complex billing errors and discrepancies, including obtaining missing information, researching claim denials, resubmitting claims, and resolving duplicate charges.Assessed patient bills to confirm that information had been followed up with patients to obtain missing information, ensuring the completion of billing processing. Assists with finalizing billing and electronic claims submission and collaborates with patients regarding billing.

Behavioral Health Associate Case Manager

Adelante Health Care - Peoria, AZ

The Behavioral Health Associate Case Manager works collaboratively with BHP Providers and the BH team to assist patients who are engaged in the Behavioral Health Program who need engagement or re-engagement, assist individuals who have behavioral health needs, assist patients in maintaining treatment goals, and in locating resources. The Behavioral Health Associate Case Manager collaborates with the BHP to support the functions of the behavioral health team as a whole.

SBS Behavioral Interventionist

Touchstone Health Services - Phoenix, AZ

The Interventionist will provide active care coordination, and case management, facilitate Child and Family Team meetings to help determine the most effective course of treatment, and family support/resources, and may provide living skills to youth to help develop their social, emotional, and other vital skills through the School-Based Services program which can address a variety of needs including but not limited to anxiety, depression, parenting support/skills, attention deficit hyperactivity disorder, anger management, emotional regulation, trauma, self

-harm, suicidal ideation, substance abuse, and other concerns. Caseloads typically range from 40-55.

Pandemic need

Social Services Discharge Planner

Avenir - Surprise, AZ

Level one Psychiatric Hospital Social Service Worker. Working with nursing staff, providers, psychiatrists, RTCs, case managers, sober living, Assisted living facilities, etc. Pandemic closure

Community Relations Assistant

Merrill Gardens- the Groves - Goodyear, AZ

Sales /Marketing . Pandemic layoff

Social Worker /Manager / Social services / Admissions/ Marketing Eagle Cliff Manor - Billings, MT

Completes social service history, discharge plan, and development of interdisciplinary care plans designed to meet the bio-psychosocial needs of residents. Identification of needs and coordination of services so that the bio-psychosocial needs of each resident are met.

Assisting residents and responsible parties in location and using financial, legal, mental health, and other community resources.

Provide individual, group, and family services focused on the maintenance or enhancement of the resident’s bio-psychosocial functioning and understanding of their health status. Coordinate and/or provide health and mental health social work services to residents to assist with attaining or maintaining the highest practical mental and psychosocial well-being, while helping residents who display mental or psychosocial difficulty receive appropriate treatment and services. Provide resource support to staff participating in behavioral interventions for residents. Coordinating safe discharge planning and follow–up services in coordination with an interdisciplinary team

Director of Social Services

The Goodman Group

Plan organized developed and directed the overall operation of the social services department under current federal regulations established policies and procedures and as may be directed by the executive director to assure that the medically related emotional and social needs of the resident are met maintained and on an individual basis. Develop and Review written care plans Participate in discharge planning, development, and implementation of social care plans and resident assessments. Refer residents/families to appropriate social service agencies when the facility does not provide the services or needs of the resident. Provide information to residents/families as to Medicare/Medicaid, and other financial assistance programs available to the resident. Provide consultation to members of our staff, community agencies, etc., in efforts to solve the needs and problems of the residents through the development of social service programs

Education

Bachelor's in HealthCare Studies

Ashford University

Bachelor's in Social and Criminal Justice

Ashford University

January 2010 to March 2014

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