Project Manager Customer Service

Mr. Patrick Joseph Smith

**** ********* ****** / ************, ** 19135 / (p)215-***-****

email: ********@*****.***

An open-minded individual with a flexible approach to work, which enables accommodation of change. Able to work well with a group or on own initiative. Willing to take any responsibilities and assignments, regardless of the challenge. A self-reliant individual with the ability to pick up new ideas and concepts quickly. Enjoys learning new skills and methods of working. Takes pride in producing excellent work and can accept constructive criticism. Organized and can work under pressure in a busy environment.

Skills

Facilities/Project Manager – Oversee construction or renovation of offices, manage relationships with contractors, control space allocation and maintain facility project budgets

Admin & Clerical Jobs - Data Entry, Executive Assistant, Office Manager

Sales & Marketing - Sales, Sales Rep

Customer Service - Customer Service Manager

Manufacturing/ Production - Inventory, Inventory Control, Logistics, Operations, Packing, Plant Management, Purchasing, Quality Control, Shipping & Receiving, Warehouse

Catering/Hospitality - Banquet, Bar Manager, Catering, Culinary, Kitchen Staff

Property /Construction/Trade - Area Manager, Branch Manager, Bricklayer, Facilities Manager, Site Manager

Work Experience

Bar Restaurant Manager

Rockledge Pub/Last Time Tavern

July 2016 to Present

Pounders Irish Pub in Philadelphia, PA

June 2012 to July 2016

TPE Inc. in Philadelphia, PA

December 2008 to June 2012

Manage kitchen and bar staff

Oversee all vendor activities to ensure prompt service

Managed all purchasing and distribution

Handle all the billing, accounting and banking

Coordinate all special events – Parties, Benefits, Fundraisers, etc.

Work day to day with bartending staff and completing kitchen duties

Facilities Project Manager

Wilmington Finance in Plymouth Meeting, PA

March 2004 to December 2008

Developed and implemented general and specific project plans for a variety of assigned projects and monitored targeted completion dates

Proactively coordinated all vendor activities to insure on time completion of key deliverables

Handled all the day to day facility operations for HQ and 17 Regional offices (Security, Inventory, Vendor Mgmt., Purchasing and Distribution, etc.)

Monitored and reported budgets and expense performance for all projects.

Implemented operational discipline and coordinated plans for the delivery of high quality service to headquarters and branch customers.

Achieved over four and a half million dollars cost savings in just under five years with the company

Achieved a one hundred percent on time completion and safety rate with every project under my management

Foreman

Scenic Landscaping Company in Feasterville, PA

March 2002 to March 2004

Managed a small landscaping and snow removal company

Operated large machinery

Handled all purchasing and distribution of products

Brick layer

Connelly Construction Company in Montgomeryville, PA

March 2001 to March 2003

Member of Brick Layers Union Local 1/brick layer

2 yrs. Blueprint reading completed

Assistant purchasing agent/ Asst. Facilities Manager

Albert Einstein Health Care Network in Philadelphia, PA

March 1999 to March 2001

Assisted in the inventory, purchasing and distributing of all non-narcotic pharmaceuticals and equipment for the entire hospital and satellite offices

Worked in accounts payable, data entry

Interacted with medical personnel and handled all telephone communications

Maintenance Foreman/Hall Coordinator

St. Williams Catholic Church/Hall in Philadelphia, PA

September 1994 to March 2000

Ten years working in facilities management position

Supervised a staff of ten employees

Purchased and distributed all maintenance and janitorial supplies for nine large buildings

Managed large rental hall and coordinated all types of events (weddings, christenings, galas etc.)

Education History

Pennsylvania State University in Amber, PA

September 1991 to October 1993 (No Degree)

Cardinal Dougherty High School in Philadelphia, PA

September 1987 to June 1991 Diploma

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