Team Leader High School

DERRICK JONES

Jurupa Valley, CA ***** 917-***-**** ****************@*****.***

Professional Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Skills

Workflow Optimization

Business Leadership

Focus and Follow-Through

Team Leadership

Staff Management

Payroll Administration and Timekeeping

Work History

Supervisor 12/2011 to 07/2021

Excel Security Company – New York, NY

Identified and resolved unauthorized, unsafe or ineffective practices. Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Handled customer complaints, resolved issues and adjusted policies to meet changing needs. Evaluated employee performance and coached and trained to improve weak areas. Maintained compliance with company policies, objectives and communication goals. Worked with management team to implement proper division of responsibilities. Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Maintained Buildings Security/Fire alarm systems

Assistant Supervisor 06/2000 to 11/2011

Burns Security – New York, NY

Revised work practices to improve efficiency, boost quality. Supported Supervisor by preparing production reports and collating quality documentation. Submitted documentation and reports to upper management. Coordinated with day shift supervisor to balance staffing as workloads changed. Recommended changes to policies and procedures to maximize team efficiency and productivity. Training of new hired Security Officers.

Maintained Buildings Security/Fire alarm systems

Education

High School Diploma 06/1973

Martin Van Buren High School - Queens Village, NY

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