Customer Service

Stacy Wright Nashville, TN • 615-***-**** • *****.******@************.***

WORK EXPERIENCE

Thistle Farms – Body and Home

Nashville, TN – 2024 to present

• making candles

• preparing recipes for products

• working with trauma informed

• efficient with numbers and measurements

Housing Coordinator - Parker Staffing

Washington State - 2021-2022

Helped individuals find secure temporary or permanent accommodations

Responded to referrals of new clients in a timely manner

Assisted with application process

Researched available real estate properties and matched with applicants

Server/ Mixologist - Vintage Café

Washington State - 2021-2022

Crafted and served unique cocktails, applied expertise in various spirits, ingredients and flavors.

Maintained inventory and insured high customer service.

Delivered customer service, taking orders, maintaining a clean and organized dining environment, ensuring guest satisfaction handling payments and assisting with menu.

Funeral Assistant - Johnson and Coleman Funeral Home

Gallatin, TN - 2012-2020

Assisted in setting up, arranging funeral venues, including chapels, reception, gravesites and ensuring a respectful and organized environment.

Supported funeral directors carrying caskets, arranging floral displays and programs

Provided assistance to families and offered support throughout the funeral service.

Helped in coordinate the service, managed guest arrivals and seating arrangements

Assisted in the post-funeral clean-up and ensured that the venue was returned to its original state, demonstrated sensitivity and professionalism during emotional and challenging situations.

Funeral Assistant- Madison Funeral Home

Madison, TN - 2016-2018

Collaborated with funeral directors and embalmers to prepare deceased individuals for viewing or burial, participated in the embalming process with attention to detail and respect for cultural and religious customs.

Assisted in dressing and grooming the deceased, ensuring they are presented in a dignified and presentable manner for viewing or final services.

Coordinated with families with specific requests or preferences for the appearance and attire of the deceased, demonstrating sensitivity and empathy throughout the process.

Maintained a clean, organized, and respectful environment in all aspects of the funeral proceedings, from preparation to post-service cleanup, ensuring the utmost care and attention to detail during emotionally challenging times.

General Labor - Phillips Decorators

Hendersonville, TN - 2002-2016

Prepared wallpaper installation by cleaning, sanding, and smoothing walls for proper installation

Assisted with the measuring, cutting, and handling of wallpaper materials

Supported wallpaper installers by carrying materials, setting up work areas, and provided necessary tools or equipment.

Cleaned work areas and removed debris or excess materials after wallpaper installation.

Maintained inventory by organizing and stocking wallpaper supplies and materials

Followed safety protocols to ensure a secure and hazard-free work environment

Performed general maintenance tasks and assists in other areas as needed

Production Supervisor - Honey Baked Ham

Madison, TN - 2000-2004

Managed and supervised production line workers to meet production goals and maintain product quality standards.

Scheduled and coordinated workflow to optimize productivity and meet customer demands.

Implemented and enforced safety protocols and quality control measures to ensure a safe working environment and consistent product quality.

ABOUT ME

SKILLS

Leadership

Accountability

Active listening

Customer Service

Collaboration

Networking

Organization

Teamwork

Time Management

Diligence

Interpersonal

EDUCATION

Thistle Farms Job Readiness Certification

2023

A six-week course in professionalism, communication & trauma-informed workforce training.

John A. Gupton Mortuary Science

Embalming/Funeral Director Class of 2013 – Nashville TN

Hendersonville High School

Class of 1992 Hendersonville TN

Volunteer State Community College

Marketing and Business – Gallatin TN

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