Customer Service Food
Resume:
Adelle D. Spraags
** * **** **, ************, IN 46410
*******@*****.***
CUSTOMER SERVICE PROFESSIONAL
Profile
●Over 20 years of full daycare for Seniors and Mentally Disabled Adults.
●More than 7 years of successful experience in customer service, shipping & receiving support.
●Ability to train, motivate and supervise customer service employees.
●A team player, acknowledged as “Total Quality Customer Service Professional.”Present
Employment
Methodist Hospital (Southlake), Merrillville, IN
Food Service Worker II
Operate multiple dietary food preparation lines.
Sanitize kitchen work area, pots, pans and dishes used.
Follow safety dietary guidelines and temperatures daily.
●Chopping, cutting, mixing and cleaning the foods.
●Assure fresh products are being prepared and distributed.
Constant inventory to maintain stock of all products throughout the day.
Prepare portions according to patients dietary restrictions and desires.
Transport and delivery of patients' foods and dietary needs for each meal or requested changes.
Collect, transport, breakdown, clean and sanitize all dishes, utensils and equipment used daily.
Prepare fresh and frozen foods on the grills and deep fryers.
Provide outstanding customer service while providing dietary needs to the patients, staff and public daily.
Available for any necessary assignment changes or assisting to assure timely food delivery.
Second Chance Housing, Chicago, IL
Production Cook
Prepared all meals for breakfast, lunch and dinner.
Assured 20 men were receiving health and full portions 3 times a day.
Boiled, grilled, fried and baked foods to proper temperatures.
Served foods, collected, cleaned and sanitized all dishes, kitchen and work
areas.
Maintain inventory of foods, products and cooking needs.
A&V Homecare, Oak Forest, IL
Help at Home, Chicago, IL
Platinum Care Group, Carol Stream, IL
Homecare Provider
• Bathing and grooming
• Laundry and helping with dressing
• Food shopping and prep
• Light housekeeping
• Managing medications
• Transportation
• Mobility assistance
• Companionship and emotional support
• Communicating with doctors and monitoring medications
11/2023
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Entrepreneur Massage Therapy, Chicago, IL
Massage Envy, Chicago, IL
Cortiva Institute of Massage Therapy, Chicago, IL
Massage Therapist
Provided professional full health massage therapy services.
Fully-experienced and mastered Hot Stone, Swedish, Western, Sports and Pregnancy massages.
Marathon participant for the Bank of America yearly run/walk event.
Universal Medical Center/Adult Daycare Program, Chicago, IL
Kitchen Prep. & Aid
Sanitize all dishes before/after use.
Take inventory of groceries and assist in food distribution orders.
Assist in preparing food for 250 clients.
09/2018 - 10/2023
07/2023 - 06/2024
09/2020 - 07/2023
03/2018 - 09/2020
04/2019 - 09/2019
03/2017 - 06/2019
04/2015 - 03/2017
11/2008 - 02/2009
8/2005 – 9/2008
Assembly Line/Packaging
●Sterilize equipment for the assembly line.
●Packed and stacked food products on skids and in boxes.
●Lifted 50-75lbs daily.
●Mixed food product at Quality Control Standard,
Rolf Jensen & Associates, Chicago, IL
6/2001 – 8/2005
Shipping & Receiving Clerk
●Ordered supplies and inventoried items.
●Sorted and distributed mail throughout offices.
●Packaged and sent out FedEx packages for next day deliveries.
●Received invoices/bills and checked their status of payment.
OWP&P Architects, Chicago, IL
3/1999 – 6/2001
Shipping & Receiving Clerk
●Managed incoming/outgoing shipment for over 300 employees.
●Provided hospitality service to the entire firm.
●Maintained and repaired office machinery, (i.e. copier, fax machine)
●Ordered supplies and inventoried items.
●Packaged and sent out FedEx packages for next day deliveries.
●Received invoices/bills and checked their status of payment.
●Offered support to other staff as needed.
Columbia Michael Reese Hospital, Chicago, IL
12/1994 – 3/1999
Shipping & Receiving Clerk
●Delivered supplies to various locations within the facility.
●Tagged and stocked incoming shipments.
●Took supply orders via telephone.
Education
Fenger Career Academy, Chicago, IL
● Diploma in General Studies Received
9/1990 – 8/1994
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