Project Management Manager

Beatriz S. Munoz, PMP

Houston, TX / 915-***-****

************@*****.***

https://www.linkedin.com/in/beatriz-s-munoz-015668107/

Project Executive / Facilities Operations

Areas of Knowledge and Experience

Project Management Facilities Management

Strategic Planning

Cross-Team Collaboration

Summery

Dynamic and results-driven Facilities and Operations Leader with over 20 years of experience managing complex facilities, improving operational performance, and leading high-performing teams in both construction and facility management sectors. Proven ability to drive client satisfaction, enhance operational efficiency, and manage multi-million-dollar projects. Adept at overseeing daily operations, budgeting, and developing innovative solutions to meet client and business needs. Known for cultivating strong stakeholder relationships, driving continuous improvement, and leading with integrity.

Education

Universidad Autónoma

Bachelor’s in Graphic Design and Marketing

Ciudad Juarez, Mexico

Project Management Professional Certification

Certificates

OSHA 10

CFM – IFMA

Paralegal

Project Management Professional (PMP)

Canon Photography

Citizenship

Dual Citizen

United States of America

Mexico

Key Skills

Marketing

Budget Planning

Communication

Project Controls

Proficient in MS Office

Carrigo

IMPAK

Siemens BAS

AutoCAD

Building Engines

Adobe Photoshop

Adobe Illustrator

e-Builder

Risk Management

Procurement

Contract Negotiation

Budgeting

Presentations

Mexico / Delphi Wones Group

UACJ / Women in Borders

Houston / St. Mary’s Seminary

Experience

INDEOS – O&P – USA

Building Facilities/Property Manager

Houston, TX May 2024 – Present

Provide leadership in supervising contractors, external service providers, and internal maintenance teams to effectively address client business needs.

Supervise building, project, and facilities management across four Texas locations, encompassing 720,000 GSF.

Foster open and transparent communication with stakeholders, providers, and teams to ensure alignment on project progress and daily operations.

Develop scopes of work, bids, and budgets while delivering comprehensive project management and facility services.

Train personnel in safety protocols and best practices for preventive maintenance to ensure optimal functionality of site equipment.

Key Projects: $2.5 million renovation of corporate offices and facilities infrastructure and $2.5 million in Hurricane Beryl emergency repairs.

JLL – Jones Lang LaSalle

Facilities/Property AF Manager

Houston, TX April 2021 – May 2024

Managed daily operations across South Texas, prioritizing client satisfaction and relationship management.

Collaborating the Senior Facilities Manager in executing facility projects and managing operational budgets.

Utilized CMMS tools to actively manage work orders and invoices, ensuring timely completion and compliance.

Identified and implemented innovative programs to reduce operating costs and enhance productivity.

Working with vendors to establish performance goals and monitor compliance with service standards.

Conducted routine inspections and facilitate preventative maintenance activities.

Key Projects: $20 million new build consolidation of all corporate offices into one JLL location (82,000 GSF). Managed an annual capital plan of $3.5 million.

Ontellus Law Firm Management

Client Service Management / Translation Specialist

Houston, TX October 2019 – January 2021

Managed client services and vendor management for local and national law firms.

Facilitated presentations, client negotiations, and document processing to support case management.

Key Projects: New office move, supervision of with decommissioning, and launching of the new office space (120,000 GSF).

Saber Management Co.

Management – PR / Translation Specialist

Houston, TX December 2017 – February 2019

(Business closed due to Bankruptcy)

Steller Financial / Republic State Mortgage Co.

Jr. Loan Processor / Client Service Manager

Houston, TX March 2017 – September 2017

(Business closed due to Hurricane Harvey)

Client Service Manager / Office Manager

Clark, Love & Hutson GP

Paralegal / Client Service Manager

Houston, TX May 2013 – March 2017

Arguello, Hope & Associates, PLLC

Client Service Manager -Paralegal / Office Manger

Houston, TX July 2011 – March 2013

Managed client relations and mediation processes, ensuring timely documentation and seamless communication between clients and internal teams.

Coordinated client service activities, including mediation setups, trial preparations, and mortgage loan applications.

Provided translation services and documentation management to meet compliance deadlines.

Organized events and presentations for diverse stakeholders to enhance client engagement.

Key Projects: Management of office relocation with decommissioning of former space in support of a startup (35,000 GSF).

Source 1 Construction

Office Manager

El Paso, TX May 2009 – June 2011

Managed office operations and building and project management teams.

Key Projects: Company relocation and office renovation (120,000 GSF).

ACS / Manager

Office Manager

Juarez, Mexico January 2004 – January 2009

Managed a call center team, developed training manuals, and generated performance reports.

Coordinated office operations, managed HR functions, and supported the CFO in establishing new locations.

Key Projects: Project management for 120,000 GSF Call Centers for MetLife Mexico.

ZETA, Gas L.P. Executive Administrative Assistant / PR Manager Juarez, Mexico January 1998 – 2004

Organized corporate events and managed media relations, ensuring alignment with company objectives.

Establish open, and transparent communications with stakeholders, providers, and teams to ensure progress of work, projects, improvement end-to-end, and day-to-day activities to align with needs of the directives.

Community Service

Active in community engagement through volunteering with organizations such as:

Houston Food Bank

American Red Cross

Women in Leadership Program

Hispanic Leadership Program

I also provide translation and interpretation services to assist immigrants in the Houston area, supporting their integration and well-being.

References

Available upon request.

Contact this candidate