Jacqueline Dean
Tampa, Florida, United States
******.********@*****.***
linkedin.com/in/jacquidean3
Summary:
A professional with over 20 years experience in business management and operations with
over 5 years of experience in full-cycle recruiting and people development, I excel in developing plans and training material to address goals through the application of people, products, and services that fulfill visions of success. I am a highly organized solution-driven leader of teams and initiatives, leveraging project management training and practice. I execute my my duties at
a level of excellence intended to set the bar for the team and continuously lean in to develop and
train direct reports and co-workers. My disposition is naturally positive and highly motivated, which I have used in a variety of industries including retail, roofing, fitness, solar, construction and manufacturing.
Senior Industry Placement Specialist February 2024 to 8/31/2024
NPPS LLC - Tampa, FL
Full desk recruiting.Source new clients and businesses, evaluate talent, and provide staffing services:
•Search, source, and screen potential candidates for the roles available within contracted companies requiring specific education and skill sets. From Entry Level and Production workers to C-Suite Management roles.
•Negotiate placements and uncover and resolve recruitment-related issues quickly and efficiently
•Regularly maintain and manage a portfolio of candidate; assist with resume development and interview success tactics. Manage clients; assist with and recommend tactics to devlop hiring process and onboarding; Prepare candidate bographies to accompany resumes for presentation.
•Regularly research and adopt the best market and commercial practices and adhere to internal recruitment policies
•Verify the recruitment practices are up to industry standards and aligned with the company’s objectives.
Recommended by CEO, Adam Brenner: "I am pleased to write this letter of recommendation for Jacqui Dean, who has been an invaluable member of our team at NPPS for the past six months. Jacqui consistentlydemonstrated exceptional performance, professionalism, and dedication to her work during this time. Jacqui excelled in finding hard-to-find candidates and was great at speaking to candidatesthrough the interview process. Her ability to work with and improve our CRM solution (PCRecruiter) was tremendous and made an impact in how we conduct business today. She is a natural leader for others in the office. Her strong work ethic and ability to deliver high quality results were evident in everything she undertook.nBeyond her technical skills, Jacqui is a team player who fosters a positive work environment.Her communication skills, coupled with her willingness to help colleagues, made her a respected and valued member of our team."
Sr. Talent Acquisition Specialist Team Lead Jan 2023 – Feb 2024
Momentum Solar, Remote
Administrative/sales/operations/technical fields/entry-level to upper-management positions
Sourcing/Screening/Interviewing/Qualifying/Onboarding Candidates
Ask open-ended questions and utilize active listening to find qualities and skills not reported on resumes.
Interview preparation and follow-through to day one of employment
Track and maintain or exceed prescribed daily and monthly metrics for the team.
Ensure each team member successfully recruits a minimum of 20+ hires monthly.
Other Duties: Hold Zoom presentations for candidate pools; act as Hiring Manager on an as-needed basis; Introduce new recruitment team members to best practices through shadowing sessions and one-on-one training of the platforms used.
Top performing recruiter corporate-wide in 2023Q2, 2023Q3. Slated to be top performing recruiter/top Team in 2023
Consistently top performer for uniquely sourced candidates. Consistently exceeded assigned metric of 25 hires per month.
Brand Ambassador/Event Coordinator June2022 - Jan 2023
In-Home Senior Fitness
Research and seek out events relative to our goal; establish ongoing relationships with other professionals in the health care market to further our reach into the community of clients we seek. Follow up with email, phone calls and meetings to establish and maintain relationships. Attend expos and networking events, stay apprised of market needs and evolving best practices.
Marketing & Event Manager, Project & Training Manager, HR/Recruiter Aug 2020 - Jan 2023
Central Homes Roofing & Solar, Palm Coast and Tampa Bay Markets
Community Liaison/Business Development: Source and create vendor accounts for Central Homes Roofing with property management companies, State of Florida, Solar co-op collaboratives and other related businesses. Maintain vendor relationships.
Marketing and Event Planning and Execution: in charge of community relations, networking, event planning and coordinating; procuring and developing marketing and promotional materials, sourcing vendors for merchandising products.
Project Management: Field marketing, event marketing, manual roof inspections, contract in-home sales, walking live builds, working with supers and crews, operations, and logistics teams, working directly with homeowners throughout the project life utilizing Job Nimbus software, assessing clients' needs, guiding clients in decision-making process. Used expanse of experiences as the basis of creating training materials and daily workflow practices that were then implemented corporate-wide due to the pull- through success I achieved.
Training: Create and maintain current company protocol and code specifications in training decks and material; implement a training schedule for current staff and new hires. Supervise, train, and lead a team consisting of all incoming sales division employees in person or virtually until they successfully reach their benchmarks.
Training and Knowledge Development:
Roof Inspections/marking/system components/code
Identifying wind and hail damage/metrics
Identifying/measuring gutter and vents
Tile and Metal Roof Inspections
Flat Roof/Dead Valleys/ Roof Pitch
Flashing/ Chimneys/Abutments
Solar Training
Adjuster Appointments
Contract Execution
JobNimbus, CRM, Microsoft Suites Platforms
HR & Full Cycle Recruiting:
Develop relationships with local colleges and entrepreneurship centers. Source out/register for job fairs, events, and other opportunities for recruitment. Post and maintain job reqs to platforms and social media. Source/review/screen/interview/hire/onboard candidates, assist new hires declaring tax status, applying for benefits, accessing training material, and daily scheduling
Administrative Assistant to Sales Manager Sept 2019 - Aug 2020
Ortiz Roofing
Assist sales staff with completion of paperwork/contracts and tracking workflow using Xactimate, JobNimbus and Company Cam software. Accompany sales staff onto roofs to assist with inspections and takedowns. Run adjuster appointments.
Manager Dec 2018 - Jul 2019
H&R Block, Flagler Beach
Lead a team of tax preparers; ensuring quality and consistent execution to promote the value of H&R Block. Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience. Serve as point of contact for onsite escalated client service concerns. Ensure clients are scheduled properly and conflicts are resolved. Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience. Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities, and overall goals. Lead daily huddles and communicate essential information to office associates. Open and close office (key holder position). Run daily reports, process daily revenue and deposits. Plan and execute a minimum of 3 marketing events monthly through community outreach and business to business promotions. Processor/Administrative Support
Executive Administrative Assistant Nov 2013 - Aug 2019
Key Business Loans, Palm Coast, FL
•Worked directly with clients via face to face, email, and phone conversations to collect financial and other data needed to process loan requests.
•Assist clients in developing career biographies, business plans and exit strategies.
•Online research including corporate papers, tax records, liens, foreclosures, etcetera of potential borrowers.
•Work with brokers and lenders answering directly to the Director of Sales.
Owner and General Manager Jan 2010 - Jan 2013
Vizaj Boutique, St Petersburg
•Planned designed and opened retail boutique.
•Managed financials, human resources, and administrative functions such as purchasing products, instore merchandising, daily and end-of-month reports, etcetera.
•Sourced out and secured relationships with vendors and suppliers.
•Secured venues.
•Placed and maintained job reqs, interviewed, recruited, and trained and developed employees.
•Direct customer sales; cross promotions with other businesses in the community and all other aspects of managing a small business.
•Executed innovative marketing campaigns including placing and servicing vending machines with clothing and did pop-up boutiques at multiple locations offering boutique items.
Homemaker Jan 2006 - Present
Utilizing Project Management skills, manage the day-to-day responsibilities of raising children, running a household, schedule maintenance, logistics, meal planning, event planning and orchestrating, budget and manage finances.
Owner Aug 2000 - Jan 2006
Personallyours Fitness
Day-to-day operations of running a small business. Cultivate clientele through direct marketing and sales, referrals, and other promotional activities. Design and implement fitness goals and plans for clients, training and mentoring in proper nutrition and exercise to achieve their goals. Renew contracts, etcetera.
Education:
Mid-America Christian University
•BA, Public Administration
University of Phoenix
•AA, Business
Coursera
•Project Management Certification 2022 - 2022
Volunteer Activities and Achievements
•LITERACY VOLUNTEERS OF AMERICA: 1988-1996 - tutor adults to learn to read, write and comprehend written material.
•HOMELESS OUTREACH: Lead student and adult volunteers in fundraising and local outreach; packing backpacks with essential items, providing meals, laundry service, clothing, blankets, and comfort items.
•ASSISTED LIVING FACILITIES OUTREACH: My children and I visited local ALFs to engage with residents through games, music, and other events we orchestrated.
•2023 Q2 TOP PERFORMING RECRUITER - Momentum Solar Aug 2023 Top performing recruiter for Q2 2023.
•Consistently recognized as Top Sourcer of Unique Candidates @ Momentum Solar
•PRINCESS MARTHA MERCHANTS ASSOCIATION FOUNDER: founded and chaired the PMMA – Founded an association for downtown St. Petersburg retailers. Created collective marketing materials and orchestrated events to increase revenue for all retailers.
•FLAGLER-PALM COAST H.S. JROTC BOOSTER CLUB PRESIDENT: Officiate meetings, plan and execute community events and fund-raising activities. Manage cadets and booster club members. Membership drives.
•BEST VERSION MEDIA TOP PERFORMER AWARD 2017 - top sales achievement
•AVON: District Leaderboard 2015