Customer Service Food
Resume:
Tracy Collins-Bah
Certified Dietary Manager - Reg Medical Center
Newnan, GA 30265
*************@*****.***
Professional Summary
Obtain a position that would benefit from my skills and experience. Authorized to work in the US for any employer
Work Experience
Lyft Driver
Lyft Inc.-Newnan, GA
August 2016 to Present
Pick up and drop off passengers in a timely manager utilizing the Lyft app. Provide excellent and professional customer service to customer. Currently Maintain high standards as described by customer reviews.
CDM, CFPP
Ethica-Newnan, GA
March 2020 to October 2024
• Manage daily food service operations
• Recruit, hire, and train new staff members
• Instruct staff on how to create meals
• Maintain the inventory of kitchen
• Establish a budget and work within its confines
• Ensure that meals are prepared and delivered using sanitary procedures
• Manage the kitchen staff
• Attend clinical meeting as part of IDT team
• Work closely with Dietician for at risk patients/residents
• Record weights, diet, etc. in patient EMAR
• Educate patient/ resident on dietary needs based on diagnosis CNA - Certified Nursing Assistant
Nightingale Services, Inc.-Sandersville, GA
May 1999 to July 2024
• Cared for clients in their homes
• Assisted with ADLs
• Accompanied clients to doctor's appointments
• Cleaned house; housekeeping
• Prepared meals for clients
• Ran errands as needed for client
Certified Dietary Manager
Reg Medical Center-Sandersville, GA
November 1998 to March 2022
Co Reg Medical Center - Sandersville, GA
• Manage day-to-day kitchen and dining room operations of a 60-bed extended care facility (nursing home) and 56-bed hospital
• Responsible for managing and monitoring the work duties, schedules and payroll for 30 food service employees
• Interact daily with the Registered Dietician, employees and patients
• Additional responsibilities include nutrition consulting, meal planning, inventory control, budgeting and purchasing
• Current certification expires in 06/2028; renews every 3 years Enumerator
Reg Medical Center-Washington, DC
June 2000 to June 2010
* Collects accurate demographic and economic date for assigned areas
* Perform door-to-door interviews to individuals who have not returned their census survey via mail
* Assist residents with completing census form and by providing clarity as to what information to include and exclude
* Accurately record household information, resolve data discrepancies and update existing data. Reports back to the district or regional supervisor
Medical Technician
Bostic State Prison-Hardwick, GA
June 1995 to November 1997
* Provide quality patient care to an underserved population in a secure jail medical unit
* Perform patient medical services, including crisis intervention, medical emergencies, and triage - with or without direct immediate supervision
* Distribute medical equipment for inmate use
* Work with Providers to ensure quality of care for patients
* Monitor patient progress
Education
Associates degree in Business Management
University of Auburn - Auburn, TX
June 2001
CNA in Home Healthcare
Faks Allied Health - Atlanta, GA
September 1996 to December 1996
High School diploma
Washington County High School - Sandersville, GA
June 1995
Skills
• Typing
• English
• Door-to-door
• Medical terminology
• Dietary department experience
• Anatomy knowledge
Links
http://yahoo.com
Certifications and Licenses
BLS Certification
ServSafe
April 2020 to April 2028
Certified Dietary Manager
October 2008 to May 2027
Assessments
Customer focus & orientation — Proficient
September 2021
Responding to customer situations with sensitivity Full results: Proficient
Delivery driver — Proficient
February 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Customer service — Proficient
July 2021
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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