Service Representative Customer

MS

MEHULKUMAR SONI

***********@******.*** 708-***-**** Schererville, IN 46375

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Complaint resolution

Account updating

Scheduling

Warehousing functions

Route management

Travel planning

Hospitality and accommodation

Technical troubleshooting

Merchandise upselling

Credit card payment processing

Support case resolution

Money handling

Shipping and receiving

Banking operations support

Executive management support

Brand representation

Project management

Positive and professional

Relationship building

Black salt inc Sauk Village, IL

Customer Service Representative

12/2021 - 12/2024

Maintained a high level of professionalism when dealing with difficult customers.

Excelled in exceeding daily credit card application goals. Identified opportunities for upselling additional products or services based on customer needs.

Ash Secondary School Gujarat Indian

Bachelor of Science in Managment

07/2006

Summary

Skills

Experience

Education and Training

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