Administrative Assistant Customer Service

MONICA RAMOS

Email: ***********@*****.*** Mobile: 432-***-****

OBJECTIVE

Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

SKILLS

Microsoft Office

Excel

Word Perfect

SAP

Oracle

FleetView

Holman Insights

Geotab

Quickbooks

AR/AP

Invoice processing

Type 75 wpm

Bilingual

High customer service standards

Filing and data archiving

EXPERIENCE

Occidental Petroleum Corporation (Robert Half) 2018 – 2024

Fleet Administrative Assistant – Midland, Tx

Fleet management responsibilities included working in SAP performing goods receipts, goods issue, purchase requisitions and material ID requests. Gathered daily information from operations to update in the computer system along with all Geotab data for the Permian, Rockies and GOM areas. Supported and worked with HSE team and operations in asset in Geotab group hierarchies and data reports. Updated and replaced vehicle fuel cards daily. Handled registration and title updates and license plate replacement issues at local DMV office. Delivered and picked up vehicles at vendor locations and supported fleet management and auction companies on vehicle disposals.

P&LS/Schlumberger 2017 – 2018

Administrative Supervisor – Odessa/Monahans, Tx

Oversee all administrative and clerical functions within the office. Dispersed incoming mail to correct recipients throughout the office. Purchased office supplies and maintained office equipment, serving as the primary contact with vendors. Provided housing and travel assistance to 400 + drivers. Coordinated and maintained monthly housing records for drivers checking in and out of camp. Issued all necessary PPE and scheduled drivers for all tests and DOT renewals. Facilitate or untainted validation of an employee’s password and/or act as a badge coordinator by reviewing requests for badges, approving and to be point of contact to receive and deliver corporate badge to the employee.

RH Trucking 2016 – 2017 (Office closed)

Administrative Assistant – Midland, Tx

Always retained valid proof of insurance and registration in vehicles. Maintained records required for compliance with state and federal regulations. Submitted a daily mileage log with trip sheet, fuel, maintenance and delivery documentation. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requested information. Organized files, developed spreadsheets, faxed reports and scanned documents. Organized billing, invoice data, and prepared accounts receivable and expected revenue reports for controllers. Developed and created a more effective filing system to accelerate paperwork processing. Assisted with payroll preparation and entered data into cumulative payroll documents.

C&W Transports/Endeavor Energy 2009 – 2016

Office Assistant – Midland, Tx

Compiled statistical information for special reports. Created databases and entered information into computer databases. Maintained records required for compliance with state and federal regulations. Created spreadsheets using advanced Excel functions and calculations to develop reports and to improve inventory management and reporting accuracy. Managed daily office operations and maintenance of equipment.

EDUCATION

High School Diploma

Robert E. Lee High School – Midland, Tx, United States

REFERENCES

Christopher Bush ~ 432-***-**** Email: ****************@***.***

Joe Lopez ~ 432-***-**** Email: *********@***.***

Rosalinda Escajeda ~ 432-***-**** Email: ******************@***.***

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