Nursing Assistant Customer Service
Resume:
AYODEJI JOSEPH TOMOYE
************@*****.***
SKILLS
clinical administration
Collecting and registering
Patient vitals
spreadsheets
attention to detail
courtesy
Microsoft Office word,
outlook and excel
interpersonal
communication skills
sales
LANGUAGES
English
HOBBIES
writing
Traveling
content creation
reading
EDUCATION
Bachelor of Arts - BA, ENGLISH AND
COMMUNICATION
Jan 2004 - Oct 2010
ADEKUNLE AJASIN UNIVERSITY, AKUNGBA AKOKO, ONDO STATE, NIGERIA Extensive theoretical and hands on learning. How to communicate effectively with the use of Language, analyzing data and making sure it's clear enough for the recipient.
Communication has levels. The use of all communication levels to pass general and acute information is a skill that is acquired through this degree.
Confidence and calmness when communicating with a disturbed recipient which gives me a problem solving skill that match practically most complaints in any field I find my services needed. DIPLOMA FILMMAKING, DIRECTING &
CINEMATOGRAPHY
Sep 2018 - Jun 2019
EMPLOYMENT
Sales associate Mar 2024 - Aug 2024
THE SOURCE, High Level
Greets customers and demonstrates excellent customer service skills.
Helps customers select products, answers questions, and shares product knowledge.
Creates or updates customer profile records.
Processes purchases and returns.
Alerts management of potential security issues.
Assists with inventory, including receiving and stocking merchandise.
Helps with the store opening and closing process.
Clinical Administrative Clerk Feb 2015 - Apr 2020
Inton Hospital, Ogba, Lagos State, Njgeria
Demonstrated ability to interact with nursing assistant trainees and medical professionals from diverse cultures and backgrounds. Answered phones, filed and performed data entry on a daily basis. Scanned paper records to the Electronic Clinical Information System and audit scan records.
Transformed often times hectic office routine into calming environment for agency administrators and trainees. Demonstrated ability to interact with nursing assistant trainees and medical professionals from diverse cultures and backgrounds. Transformed often times hectic office routine into calming environment for agency administrators and trainees. Hospital Receptionist Feb 2021 - Jan 2024
Crown Hospital, Egbeda, Lagos
* Welcomed patients, checked them in, verifyied insurance information, directing them to appropriate areas
* Efficiently booking, rescheduling, and canceling patient appointments using electronic systems.
* Updating patient records, collecting co-pays, maintaining patient flow, managing waiting room
Familiarity with basic medical terminology, understanding insurance procedures.
* ensuring a positive front-desk experience in a fast-paced healthcare environment
Sales consultant Aug 2024 - Jan 2025
Best Buy Express, High Level
* Greet customers, handle complaints, and answer questions
* ability to generate sales, meet sales targets, and upsell and cross-sell
* use of merchandise, and advise customers on selection
* ability to solve problems and build relationships with customers
* ability to communicate effectively with customers and colleagues
* Flexibility to work different shifts, including evenings and weekends
Contact this candidate