Customer Service Specialist
Resume:
Brittany Mulrooney
Looking to put my knowledge and
experience to good use!
Experienced in caregiving, customer service, and food service industries. Skilled in providing personalized care, managing dining areas, handling financial records, and training new hires. Proficient in multitasking and maintaining professionalism.
************@*****.***
SAN DIEGO, CA 92114
Work Experience
Caregiver
Self Employed
June 2017 - February 2025 • San Diego, CA
• Provide personalized care to clients
• Assist with activities of daily living
• Administer medication as needed
• Monitor and report changes in client's health
• Maintain a safe and clean environment
• Offer companionship and emotional support
• Coordinate appointments and transportation
• Ensure client privacy and confidentiality
• Follow care plans and instructions from clients and their families
• Promote independence and quality of life for clients Customer Supplies Specialist
Tandem Diabetes Care, Inc.
June 2021 - November 2024 • San Diego, CA
• Manage inventory of customer supplies
• Ensure timely delivery of supplies to customers
• Provide exceptional customer service via phone and email
• Work closely with sales team to fulfill customer orders
• Maintain accurate records of customer transactions
• Troubleshoot any supply-related issues
• Collaborate with third-party suppliers as needed
• Assist with billing inquiries and discrepancies
• Stay updated on product knowledge and industry trends
• Contribute to process improvements for supply chain efficiency Waitress/Server
Aramark
May 2015 - October 2015 • Chula Vista, CA
• Provided exceptional customer service in a fast-paced environment
• Took accurate food and drink orders from customers
• Delivered food and drinks to tables in a timely manner
• Maintained cleanliness and organization in the dining area
• Collaborated with kitchen staff to ensure order accuracy
• Handled cash and credit card transactions accurately
• Up-sold menu items to increase sales
• Adhered to all food safety regulations
• Communicated effectively with team members and management
• Worked efficiently under pressure
Cashier/Server
SSP America
November 2012 - August 2013 • San Diego, CA
• Provided excellent customer service
• Handled cash transactions accurately
• Assisted with food preparation
• Maintained a clean and organized work area
• Worked efficiently in a fast-paced environment
• Collaborated with team members to ensure customer satisfaction
• Followed company policies and procedures
• Utilized POS system to process orders
• Balanced cash register at the end of each shift
Education
UNITED EDUCATION INSTITUTE
Certificate, CMA
March 2011 - January 2012 • Kearny Mesa, CA
CMA
Crawford HSDP
High School
March 2004 - June 2005 • San Diego, CA
General Education
Licenses and Certifications
Certified medical Assisting
California
January 2012
Skills
Decision Making Time Management Multitasking Training Of New Hires Greeted Guests Cash Management Conflict Resolution Dedicated Stocking Inventory Patient Care Persuasive Speaking Active Listening Sensitive Safe Food Handling Hardworking Assisted Enthusiasm Shipping and Receiving
Traits
Confident
I am self-assured in my skills and talents, and I"m willing to take on challenges and risks. Ambitious
I am strongly driven to succeed.
Accountable
I take responsibility for my actions and follow through on my promises. Caring
I use my words and actions to help others without expecting anything in return. Accurate
I am exact and make sure my work is mistake-free.
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