Guest Service Store Manager

Benedict Flores

Date of birth: **/**/**** Nationality: Philippine Gender: Male Phone number:

+66-819****** (Mobile) Email address: ***.**********@*****.*** Facebook: Www.facebook.com Line: What's app

Address: 26/15 MOO7, PETCHKASEM ROAD, KHAO LAK BEACH, KHUEKKHAK,, 82220, Takua pa Phang nga, Thailand (Work)

I have my 11 years of working experience in customer service in overseas and good foundation for me is the communication and ive learned a lots, specially for respect for my colleague in their different cultures and traditions, i have my flexible and Hard working attitude is the key to enjoy my careers.

20/09/2023 – CURRENT Takua pa, Thailand

NIGHT GUEST SERVICE OFFICER SENTIDO KHAOLAK LAK HOTEL

-Review all daily sales transactions of front office and F&B outlets and records any variances.

- Complete check in of guest overnights and monitoring all check out guest every morning.

- Ensures security and safety of the hotel at all times.

- Assisting all guest concerns.

- Daily online reports in the Immigration and district office.

- Night audit.

16/11/2015 – 28/02/2016 Mandaluyong, Philippines

FREIGHT TRANSPORT DISPATCHER AVIS RENT A CAR COMPANY Schedule and dispatch driver and service vehicle unit to appropriate locations according to customer request.

- specification or needs, using radios or telephones.

- Arrange for necessary repairs in order to restore service and schedule.

05/01/2015 – 15/07/2015 Bulacan, Philippines

DAIRY PROCESSING OPERATOR JOAQUIN DAIRY FARM

Cleanliness, sanitations and conservation.

- Planting and gardening organic vegetables.

- Breeds, breeding, selection, culling and judging.

- Cut/carry hauling, tethering, loafing and bathing.

- Feeds, feeding and drinking, silage making.

- Milking and milk test and pasteurization.

- Management, calving, calf, pregnant, dry and milking.

- Health program, medication and vaccination.

- Assist A.I., palpation, de horning, ear tagging, calving. 26/03/2014 – 25/09/2014 Taguig, Philippines

TELCO SPECIALIST CUBE INTERNATIONAL

-Communicating private individuals or businesses by phone for various purposes. Developing targeted sales campaigns, which increase sales to the organization from corporate customers Interacting by phone with the customers to solicit order for services or goods.

- Delivering prepared sales scripts in persuading potential customers. ABOUT ME

WORK EXPERIENCE

08/06/2010 – 10/11/2011 Fort Nelson BC, Canada

FOOD AND BEVERAGE SERVER FORT NELSON HOTEL

Restaurant food server,takes menu orders from customer and promptly serve them.

- Responsibilities include addressing any customer's question, complaints and concerns.

- Calculating customer's food bills and collecting payments.

- Set up and clean tables after customers leave.

05/11/2010 – 10/12/2011 Vancouver, Canada

FOOD COUNTER ATTENDANT A&W RESTAURANT

Handling customer's order & process cash transactions

- Performs computer, card or POS machine transactions.

- Reports any food/supplies inventory for all the stocks.

- Perform housekeeping services.

05/06/2008 – 05/06/2009 Rycroft alberta, Canada

PLANT LABOURER PEACE RIVER SEED COOP

-Checks machine used for cleaning seeds.

- Check, load & screen pure seed in grain truck.

- Warehouse inventory & Forklift operator.

- Check the screening bin.

- Makes a daily report for the plant operation.

- Checks pure seeds in the laboratory.

13/11/2004 – 24/03/2008 Abu dhabi, United Arab Emirates ON-SITE AGENT DHL EXPRESS COMPANY

-Sectored all documents and parcel shipments.

- Scan, deliver or pick up customer's shipment on time.

- Prepare daily report for cash and Bank Cheque collection.

- Monitoring inbound and outbound shipments from the other countries and follow up by sending emails.

- Manifesting the Airway bills.

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