Customer Service Call Center

Ashley Wentz

Tacoma, WA *****

*************@*****.***

+1-253-***-****

Authorized to work in the US for any employer

Work Experience

Bartender/Server

Red Robin - Tacoma, WA

June 2016 to December 2017

I started out cocktailing in the bar where I quickly moved up to bartender at my managers request. Although I do enjoy tending bar, Serving is where my true potential and experience really shine. I prefer the option of staying in constant motion and assisting my team and guest as much as possible. Server/Bartender

Spuds Pizza Parlor and Bar - Tacoma, WA

November 2008 to December 2016

I worked just about every position that this small family owned business had to offer and loved every moment of it. Although as I mentioned before, Cocktailing is my passion. I'm especially thankful for all of the experience I gained behind the bar. I now Excel in bookkeeping, pull tabs, Company Bank drops and withdrawals, as well as employee scheduling, liquor orders and of course whipping up some pretty exquisite looking and delicious cocktails.

Education

High school or equivalent

Skills

• Barback

• Waitress

• Restaurant Server

• Busser

• Bartending

• Hostess

• Food Service

• Kitchen Experience

• Food Preparation

• Upselling

• POS

• Assistant Manager Experience

• Cooking

• Cashiering

• Food Safety

• Shift Management

• Cash Handling

• Sales

• Cleaning Experience

• Restaurant Management

• Bookkeeping

• Guest Services

• Merchandising

• Banquet Experience

• Debits & credits

• Customer service

• Pricing

• Management

• Accounting

• Financial Report Writing

• Payroll

• General Ledger Accounting

Assessments

Customer focus & orientation — Expert

March 2022

Responding to customer situations with sensitivity Full results: Expert

Customer service — Proficient

March 2022

Identifying and resolving common customer issues

Full results: Proficient

Customer service — Proficient

March 2022

Identifying and resolving common customer issues

Full results: Proficient

Call center customer service — Proficient

March 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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