Project Manager Scrum Master

Sreedhar Arvapalli

** ****** ***, ***** *******, CT, 06074

860-***-**** (Cell) email: *********@*****.***

Summary

Sr. Project Manager with 20+ year of a consistent track record of Directing, Leading, Delivering & Developing. Enterprise insurance, Pharmacy, Mobile and Web projects. Committed to professionalism, highly organized, pay attention to minute details to make it a big picture, and excellent communication skills. Have extensive experience in Designing and Developing Technology and Business Solutions, Solution Architecture and Consulting.

Major Achievements

Directed a team to $1M to $5M development projects for major financial Systems and completing the project on schedule and under budget.

Recommended new or improved corporate procedures leading to 20% savings on design-to production costs. Increased Department revenue by building special processes.

Consistently meet timeline and budget constraints for all projects.

Managed a mobile Application development project worth of $1.5M

Agile / Scrum - Management Experience

Coordinated with Product owner to make sure Requirement are maintained in product backlog based on customers priority.

Directed team members to produce high level design document in pregame phase.

In game phase, managed my development team to create sprint backlog. Also managed development, testing and implementation activities.

Oversee the daily scrum meetings.

Managed Scrum to Scrum meetings, Scrum review meetings.

Certified Scrum Master and Safe Agilist.

SDLC Methodology Experience

Created BRD, FRD, Screen mockups and TRD in Initiation / Planning phase.

Expert in PMO Functions, Business & Solution Architecture/Delivery Management. Manages Vendors and Monitor/Liaise/Facilitates Vendors/Corporate Alliances.

Client Facing, Executive Level Consulting & Advisory, Experience in Executive Planning (C-Level Advisory), Stakeholders communications and Strategic and Program Level Planning, Proposal Writing, Business Case Development, Program Management, Change Management

Solid ERP, ECM and WCM project management. Proficient in Business Transformation, Workflows/Business Process Optimizations. Staff & Vendor Management, Scope Definition and Management, Project Delivery, Risk Mitigation,

Managing the Entire SDLC Deliverables including Functional/Business and Technical Documentation.

Cost Estimation, Project Planning, Scope Management, Project Communications, Business Liaising, and Executive Project Management.

Career Track

Project Lead

Lead the Arcadia transition project for XSELL Resources

Client: Aetna/CVS Health Duration: Aug 2024-Till Date

Project: Arcadia Transition from Data Link

Roles: Program Manager

Responsibilities:

Worked Closely with Business to analyze the requirements.

Lead multiple teams of 20+ developers, QA analysts, business analysts and scrum masters to develop program for transitioning from One third party (Data Link) to other third party(Arcadia).

Collaborated with intake team to plan work for scrum teams and ensures team is operating at capacity.

Collaborated with scrum teams to document estimates / release plans for assigned work.

Represented the team and serves as the primary contact for PMs for all work assigned to the team.

Managed the various intake / release planning tools to ensure alignment with release and cross team dependencies.

Responsible for managing resource allocations / adjustments as well as capacity planning for all members of the team.

Sr. Project Manager

Managing IT services for Cognizant Technology Solutions in Healthcare.

Client: CareFirst Duration: Jan 2023 – July2024

Project: Facets to Facets Migration/ NASCO to Facets migration

Roles: Program Manager

Responsibilities:

Worked Closely with Business to analyze the requirements.

Collaborated Closely with Data Engineering and Data operations teams.

Facilitating all project ceremonies (Sprint planning, Daily stand-up, Backlog refinement/grooming, Demo/Review, Retro)

Support & partner with the Product Owner in the prioritization of requirements with the clients

Worked with Data Migration and ETL Informatica teams.

Support the Release Train Engineer with PI planning.

Facilitate PI planning breakouts and deliverables.

Promoting SAFE good practices

Worked with Jira and Jira Align to maintain the scope.

Managing multiple Capability groups in development teams and defects resolution teams.

Client: Mount Sinai Hospitals (Jan 2022– Dec 2022)

DataHub Project is a meta data driven ingestion framework where the data is moved from Source to Raw, Raw to curated and Curated to Synapse. Used Schema drift mechanism and parallel processing, and mailing technique etc.,

Enterprise DataHub was setup for Mount Sinai Hospitals. Primary focus was to build the framework to move data from On-Prem source to Azure cloud and move some of the sample datasets.

More data sources were added, and enhancements were done to the existing framework.

Technologies Used: Azure Data Factory, Databricks, ADLS Gen2 & Azure Synapse.

Roles and Responsibilities / Management skills

Working in Healthcare/ Hospital management for cloud migration projects.

Program Roadmap, plan for current and future phases. Work with client leadership, manage any escalations and be the face of Cognizant.

Working on high end technologies for the team like Azure and Synapse.

Administered all Agile/Scrum processes including sprint planning, daily scrums, sprint reviews and sprint retrospectives, coached team members and clients on Agile process.

Involved in Daily and Monthly requests status and forecast of effort.

Responsible for staff/account management and prioritization and forecasting.

Provided delivery management to ensure customer satisfaction and reference-ability.

Developed project plans and assumed responsibility for project profit and loss. Using SharePoint for maintain artifacts, risks, and Issues logs

Sr. App Delivery Manager

Managing IT services for Infosys in Aetna Insurance (a CVS Health Company).

(Jan 2016– Dec 2021)

Roles and Responsibilities / Management skills

Working in Shared Services Team area for Aetna.

Delivered more than thirty-seven projects with budgets from $50,000 to $2 million on-time and on-budget for large programs.

Enabled Agile team to increase its throughput by 12% through use of swarming around features and other high-collaboration approaches, such as paired programming.

Facilitated Safe Agile development on all projects increasing quality by 15%

Administered all Agile/Scrum processes including sprint planning, daily scrums, sprint reviews and sprint retrospectives, coached team members and clients on Agile process.

Involved in Daily and Monthly requests status and forecast of effort.

Involved in generating monthly Financial Burn rate of all the projects involved.

Responsible for staff/account management and prioritization and forecasting.

Provided delivery management to ensure customer satisfaction and reference-ability.

Most of the projects were developed using AWS APIs. Involved in delivering the APIs to cloud environment.

Developed project plans and assumed responsibility for project profit and loss.

Using SharePoint for maintain artifacts, risks, and Issues logs

Project Manager

Managing IT services for Accenture for multiple Projects in Travelers Ins.,

(Feb2014– Dec2015)

Roles and Responsibilities / Management skills

Preparing Project Plans and Origination Estimates.

Following Travelers ITER-Fall Methodology (Agile and Waterfall).

Preparing Documents for the Gating phases.

Provided project turn-around expertise at the customer site with emphasis on regaining customer confidence.

Responsible for staff/account management and prioritization and forecasting.

Provided delivery management to ensure customer satisfaction and reference-ability.

Developed project plans and assumed responsibility for project profit and loss.

Played role of agile expert and established necessary ceremonies and milestones for the

project execution.

Driven daily stand-up meetings, backlog refinement, iteration planning and demo sessions.

Coordinated with QA team for performance, security testing.

Managing project scope, budget, and resourcing.

Responsible for meeting delivery timelines with desired quality.

Weekly reporting defining project progress, problems, and solutions.

Using SharePoint for maintain artifacts, risks, and Issues logs

Project Manager

IT services for NIIT Technologies in ING. (Mar2011– Feb 2014)

Plan, execute, and finalize projects within triple constraints of delivering on time, within budget and scope objectives, including acquiring resources and coordinating efforts of team members to deliver projects according to plan. Identify, effectively communicate, and resolve project issues and risks. Develop risk mitigation plans. Effectively communicate project status to project stakeholders. Coach, mentor, and motivate team members, influencing them to take positive action and accountability for assigned work. Direct project portfolios ranging from $1M to $2M. Scope of responsibilities includes implementing stakeholder requirements for database design and validation.

Roles and Responsibilities / Management skills

Managed critical projects involving dynamic requirements and critical timelines.

Exposed to all phases of Software Development Life Cycle (SDLC).

Utilized Agile / Scrum methodology in multiple projects.

Worked in Strong Matrix environment.

Managed desktop reference projects during the migration.

Maintained and tracked the project issues and risks.

Managed resource, client and business in both India and USA

Managed multiple projects at the same time with multiple locations.

On time project delivery and adhere to defect free implementation.

Collaborated with vendors and business / customers to gather requirement and scope.

Communicated the requirement to team members and other stakeholders.

Developed project schedule, estimation and budget based on the requirement.

Developed project plans that identify key issues, approaches, and performance metrics.

Defined and documented business requirements and business processes

Defined project scope provided time and resource estimates.

Managed project budget and maintained resource time sheets.

Maintained excellent relationship with client and seamless transfer of requirements to team.

Identified the risks involved and proposed optimal solutions to overcome the risks forecasted.

Involved with teams in requirements gathering, analysis, design, development, testing, implementation, and maintenance.

Experienced in software quality assurance process and procedures and SEI-CMM standards.

Built the backlog.

Reviewed the team members stories status updates.

Tracked and communicated the project status to senior management.

Vendmore Systems (Priceline.com.) (Apr 2010 – Feb 2011)

Mobile Application Development and Delivery for Priceline.com

Roles and Responsibilities / Management skills

Managed the Project SDLC documents.

Managed resource allocation, Project billing and funding, Project schedule.

Designing the Workflow structure and creation of corresponding documents.

Attended various meetings to gather business requirements to break the requirements into functional components.

Participate in Data Assessment, finding data sources, data elements definitions, data source flow, hierarchy diagram, logical data model and physical data model, with the help of Project employees and DBA’s (Database administrators).

Create detailed functional specifications and coordinating with Offsite development teams to produce scalable design specifications.

Responsible for setting up the User Acceptance Testing (UAT) environment, preparing the UAT testing documents and attending/resolving any issues that arise during UAT.

Plan and execute Integration Testing, System Testing, User Acceptance Testing and Production environments.

Serve as a contact for implementation and postproduction support activities.

Performed periodic code/peer reviews to improve the quality of deliverables.

Provided project turn-around expertise at the customer site with emphasis on regaining customer confidence.

Responsible for staff/account management and prioritization and forecasting.

Provided delivery management to ensure customer satisfaction and reference-ability.

Developed project plans and assumed responsibility for project profit and loss.

Monitored project activities and advised staff of issues due to resource availability.

SAIC / Department Of Veterans (Federal Govt). (May’09 to Mar’10)

Pharmacy Enterprise Customization System for Federal Gov.

Roles and Responsibilities / Management skills

Responsible for program and portfolio management activities.

Executed and maintained program management processes and disciplines in the areas of program schedule and quality management; communications management; human resource management; cost management; procurement management; risk / issue management; change management.

Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning.

Managed budget for the organization to influence organization's profitability.

Managed and performed the process of Statement of Work and contract creation to secure new and follow-on work.

Proactively managed systems development, implementation, and risk via the use of SDLC.

Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.

Define and initiate projects, and assign Project Managers to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.

Maintain continuous alignment of program scope with strategic business objectives and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.

Coach, mentor, and lead personnel within a technical team environment.

Present periodic Dashboard reports on the current program, future opportunities, and client issues.

Technical Skills

Served in various roles including Project Manager, Module Lead, Technical Lead, Software Analyst and Software Designer.

Technologies used in different projects:

JAVA, JSP, Servlets, IBM WSAD 4.0.3, VISUAL Age JAVA and WEBSPHERE Application Server, WEBSPHERE PORTAL SERVER6.1, Portal Toolkit, Tomcat, Microsoft IIS, Active Server Pages, IPLANET, WEBLOGIC 9.2, JavaScript, and Web Servers, M-Bean, Web services and SOA.

Sr. Project Lead

Lead the Development Team for Consumer Marketing Department for Readers Digest in Application Development (Sep’08 to Apr’09)

Lead the Development Team for The Hartford Insurance Company. Lifetime Income Annuity Platform (Feb’07 to Aug’2008)

Project Lead (Portal Development)

Lead the Development Team for ING Project. Apollo (Nov’05 to Jan’07)

Lead the Development Team for EDOCS (Oracle Corp B2B) Project. Coventry Health Insurance Online-Billing Application Development (June’04 to Sep’05)

Lead the Development Team for Aetna Project. Install Checklist (Nov’03 to May’04)

Senior Software Developer

Developed Case Repository and Data Request System (CRDR). UHG (April’03to Oct’03)

Developed Fee Schedule System (FSS) CIGNA (Mar’02 to Feb’03)

Worked on B2B environment, which helps the customers representing different firms, can use the site for their needs. cvs.com Viridien Technologies (Dec’00 to Jan’02)

Developer

XRC (X-Ray Crystallography) Development (ABBOTT Pharma) (Mar’00 to Nov’00)

Developed an application through which a customer can pay his bills through Internet in vivid fashions using IBM VisulAge Java. (Bank of Okalahoma) (Aug’99 to Feb’00)

Webmaster

Developed a Servlet Application through which Billing transactions were been done for a Telecom Company AT&T (Aug' 98 - July’ 99)

Multimedia Programmer

Developed many MRP training Books using the Asymetrix Multimedia

Tool Indosoft International, India (Jan 95 – June 98)

Education

B.E. (Computer Science and Engineering) from Mysore University, India

Certifications: CSM Certified from Scrum Master and Safe Agilist (Safe5).

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