Customer Service Sales Associate

Yahniece Harris

*** **** ******, ****** *****, New York 13148

****************@*****.*** • 315-***-****

PROFESSIONAL STATEMENT

Excellent skills with experience and high standards to customer service. Motivated and enthusiastic to foster a great working atmosphere. Well spoken, assertive with a strong product knowledge to help build a strong customer base. Often surpasses sales with drive, ambition, and determination.

Collaboration Skills

Developed constructive and cooperative working relationships with others, and maintained them over time.

Provided information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Translated or explained what information means and how it can be used.

Handled complaints, settled disputes, and resolved grievances and conflicts, or otherwise negotiating with others.

Organization

Maintained and executed daily upkeep and tasks for business/facilities.

Analyzed information and evaluated results to choose the best solution and solve problems.

Developed specific goals and plans to prioritize, organize, and accomplish work.

EMPLOYMENT HISTORY

Associate July 2023 – June 2024

Byrne Dairy, Waterloo, NY

Sales Associate December 2021 – August 2022

Puma, Waterloo, NY

Associate/Assistant Manager June 2020 – May 2022

Max’s Custard, Seneca Falls, NY

EDUCATION

Savannah College of Art and Design (SCAD) Anticipated Graduation May 2026

Major in Fashion Design

Atlanta, GA

Mynderse Academy June 2022

Seneca Falls, New York

BOCES/Cosmetology June 2022

Stanley, New York

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