Community Health Language Teacher
Resume:
Jacqueline Bahena
Dual Language Teacher
Vancouver, WA 98661
********@*****.***
Professional Summary
• Secretary with 6 years of experience doing administrative work and office at King Elementary. I have strong organizational skills and a strong eye for detail. Able to create effective systems and documentation that are critical for the success of any organization or company.
• Community Resource Navigator at Sea Mar Community Health Center with 4 years of experience doing outreach with different organizations including but limited to; Department of human and social services, Clark County Jail re-entry program, Pathways pregnancy center in Camas, Wa., YWCA, Kleen Street Recovery program, St. Joseph Catholic Church, St. Vincent de Paul, Presbyterian Church Adventist Community 7th day Adventist, Friends of the Carpenter and many more. Authorized to work in the US for any employer
Work Experience
Secretary
King Elementary School-Vancouver, WA
September 2018 to Present
• Office Management:
Treats co-workers, supervisors, students, parents, and others with dignity and respect at all times. Answer telephone and walk-in inquiries from students, staff, and the public, forward messages, and direct visitors. Maintain appointment calendars, arrange for certificated and classified substitute employees, direct the work of employees, students, or volunteers, and monitor students that are being disciplined, sorted, and distribute mail and messages. May compose materials, including reports, correspondence, announcements, notices, checks, certificates, contracts, and other material from verbal direction or from the written draft, proof material for accuracy of format, grammar, typing, and in compliance with procedural instructions. Maintain the building's webpage. Create a building newsletter and update the student handbook
Serves as the building’s Records Coordinator in ensuring compliance with the district’s records retention procedures and guidelines. Operate and maintain office machines and equipment and arranges for storage of building equipment. Arrange the bell schedule and issue building keys.
• Payroll and Fiscal:
Ensure accuracy and timely reporting of hours, rates, and budget numbers, including the Staff Allocation Program (SAP), for payroll and building purposes. Prepare building payroll and absence reports; process forms for building staff including leave of absence requests. Process prior approval and travel request forms for building staff. Provide oversight and management of the buildings’ procurement cards and grants. Receive and record money received through the school office. Recordkeeping and Reporting:
Provide an accurate monthly class count and oversee the reporting of overload numbers. Assist the enrollment clerk with calculating, running, and submitting monthly P223/Enrollment reports. Utilize the Student Information System (SIS) to run class lists, reports, schedules input grade changes, waivers, and discipline records. Create and accurately maintain inventory records for inventory, staff, and employee rosters.
• Event Planning and Coordination:
Oversee the planning of field trips and ensure compliance with district guidelines. Assist with the coordination of other activities or events that involve students, staff, other schools, and the administration offices, purchase supplies/materials, and coordinate volunteer help.
• Health and Safety:
Reviews the medication requirement and provides emergency health care as required for student received in the health room; maintain a record of injury and treatment Under the authorization of the school, the nurse may dispense prescribed medications. Ensure the safety of students by following district policies and procedures for the release of students, contacting parents, etc, including checking the identification of individuals requesting to pick up students from the school. Process Child Protective Services (CPS) reports
• Other:
Performs other tasks and assumes other responsibilities as assigned by administrators in alignment with their job classification.
Community Resource Navigator
Sea Mar Community Health Centers-Vancouver, WA
March 2016 to September 2018
As a Community Resource Navigator,
• I provided information and assistance to individuals seeking health coverage, health care, and other local resources that aid them in maintaining a healthy lifestyle. I help in educating eligible individuals on how to navigate health insurance options, public programs such as rental assistance, food stamps, food pantry locations, etc., and Sea Mar services and assist with the application processes.
• I aided newly assigned and high-risk patients in scheduling their initial appointment for medical, dental, and care management services, provide case management, and/or participate in intervention strategies that remove barriers that may result in appointment no-shows.
• I attended events in the community and proactively aided in increasing public awareness regarding health coverage enrollment opportunities by planning and conducting outreach activities, and participating in corporate community events.
• I assisted in identifying, monitoring, and tracking uninsured individuals and advocating on their behalf regarding barriers to coverage and or access to health care services.
• I was responsible for maintaining daily activity records, submitting progress reports, and assisting in identifying areas for quality improvement and efficiency in the Managed Care Department. Customer Service Representative
Sea Mar Community Health Centers-Vancouver, WA
June 2015 to September 2018
• Responsibilities
Responsible for screening all non-insured patients and ensuring that customers newly assigned or wishing to obtain care at Sea Mar are accommodated. I provide public health coverage enrollment assistance, insurance education, and public health coverage case management.
• Accomplishments
I have accomplished setting up events for the managed care departments such as Bi-National Health Week.
• Skills Used
Great customer service skills and problem-solving skills with clients when needed. Server/Bartender
Rose's Restaurant and Bakery-Vancouver, WA
August 2011 to October 2014
• Hospitality service and seating people as well as cleaning and bussing tables.
• Bakery/Cashier-Customer service and ringing in take-out orders as well as cutting and decorating cakes, handling money as well as expo-ing food for servers.
• Server-Excellent customer service, taking down drink orders as well as food orders. Bringing them drinks and food. Organization of orders of foods as to which goes to what tables. Juggle more than six tables at a time with ease. Opening server and closing server. Opening duties include bringing out coffee machines and turning them on as well as Ice tea machines. Bringing out glasses, plates, and everything that is needed for the breakfast rush. Can work under a lot of pressure at a high volume of business.
• I would also be in charge of a couple of shifts out of the week to maintain workflow and make sure fellow employees were doing their work efficiently. I would also help employees fix mistakes and as well as give appropriate action when needed. Spent about three years as a server. Team Trainer
Taco bell-Vancouver, WA
May 2009 to May 2010
• Drive Thru and front dining room cashier/customer service. General duties as assigned, stocking of condiments, drinking cups, dining room cleaning, etc.
• Promoted to Team Trainer- trains new employees, manager duties such as counting tills and closing down the lobby/restaurant.
Courtesy Clerk/Florist assistant
Safeway
August 2007 to August 2008
• Assisted with out-of-stock and over-stock inventory to meet corporate regulations. Contributed to safety service walk-through within and outside of the facility. Stocked shelves, and assisted with carry-outs, sanitation, and other duties when needed.
Receptionist/Information
Legacy Salmon Creek Hospital-Vancouver, WA
September 2006 to September 2007
• Provided safety and security for the birthing center department by following hospital security policies. Escorted visitors to designated areas and patient rooms Logistics/Retail Clerk
Hollister Co-Vancouver, WA
December 2006 to March 2007
• Provided customer care with their inquiries and complaints. Tagged all apparel and assisted with an inventory. Fulfilled basic cashier functions
Admin
Free Clinic of Southwest Washington-Vancouver, WA
June 2005 to July 2005
• Performed basic administrative functions such as copy, creating, and file of patient documentation. Completed data entry of patient information for records. Spanish interpreter for the medical staff SKILLS:
Communication Technical
• Provide great customer service
• Excellent presentational skills
• Excellent interpersonal skills
• Ability to work in a group environment
• Bilingual in English and Spanish
• Microsoft Office 2003: Word, Excel, PowerPoint
• 46 WPM, 10-key
• Well organized
• Self-starter
Education
Bachelor's degree in Elementary Education
Western Governors University - Salt Lake City, UT
April 2021 to Present
Associates of Arts
Clark College
2013
Medical Arts Program
Fort Vancouver High School
2007
Skills
• Managed Care
• 10 Key Data Entry
• Translation
• Busser
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