Software Developer Quality Assurance

Chandra Leena G

Software Developer

Email: *****.*****@*****.*** LinkedIn: www.linkedin.com/in/leena-gopireddy-a50a202a8

SUMMARY

Results-oriented Software Professional with over 2+ years of experience in software testing, development, and quality assurance. Proficient in Java, SQL, Selenium, and React, with expertise in automation testing, web development, and database management. Adept at working in Agile environments, ensuring high-quality software releases. Strong analytical, communication, and problem-solving skills with a passion for technology-driven innovation.

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TECHNICAL SKILLS

● Programming Languages:Java (J2EE, 8/11), C, C++, Shell, HTML, PHP, JavaScript, SQL, PL/SQL

● Java Frameworks: Spring, Hibernate, Apache Camel, Struts

● Web Development: HTML5/CSS3, Servlets, JSP, JSF, jQuery, Angular, Node.js, React, Bootstrap

● Application Servers/IDEs: Tomcat, WebSphere, WebLogic; Eclipse, NetBeans, STS, IntelliJ

● Database Management Systems: Oracle, SQL Server, MySQL, DB2, MongoDB, Cassandra

● Web Services/Tools:SOAP, REST (JAX-RS/WS); Git, SVN, Maven, Jenkins, JUnit, JMeter, Jest, Mocha.

PROFESSIONAL EXPERIENCE

DXC Technologies

Associate Professional Software Engineer March 2020 – June 2022

Technologies: Agile Methodology, Java (Core Java, Java 8/11), Spring Framework (Spring MVC, Spring Boot, Spring AOP, Spring Data), Microservices Architecture, RESTful APIs (JAX-RS, Jersey), Hibernate, ReactJS (with Redux, React Router), Spring Security, JWT Token Authentication, MongoDB, Redis, AWS (EC2, S3, CloudWatch, Elastic Beanstalk, SNS, SQS), Docker, Jenkins, Kubernetes,Log4j, Junit.

● Led design and development of multi-tier applications leveraging Spring and React, driving increase in application performance.

● Orchestrated the creation and consumption of RESTful web services, optimizing data retrieval processes.

● Operated database operations using Hibernate for Oracle (SQL/PLSQL) and MongoDB, resulting in a 25% reduction in query response time.

● Engineered reusable React UI components and libraries, streamlining UI development efforts.

● Executed DevOps tools like Docker, enhancing development and deployment efficiency. Created Pods and managed using Kubernetes.

● Persisted and consumed the keys to and from AWS Redis Cache.

● Applied authentication and authorization mechanisms using JWT and JSTL, fortifying application security and reducing unauthorized access incidents by 40%.

● Led cloud infrastructure management efforts on AWS, optimizing resource utilization and reducing infrastructure costs.

● Championed Agile methodology (SCRUM) practices, leading improvement in team collaboration and project delivery timelines.

● Directed unit testing initiatives, achieving a 20% increase in code coverage and reducing post-release defects.

Grand Canyon Education

Customer Service Representative March 2024 – November 2024

Technologies: Requirements Gathering, SQL, PL/SQL, CRM Systems, Customer Support Platforms, Data Analytics, Report Automation, API Integrations, AWS (S3, Lambda), Power BI, Python for Data Processing, Jira, Confluence, IT Service Management (ITSM), Cloud-based Customer Service Solutions.

● Managed customer inquiries and billing resolutions, ensuring high client satisfaction.

● Worked with cross-functional teams to resolve billing discrepancies and complex issues.

● Maintained accurate system records, ensuring data integrity and compliance.

● Assisted in training new team members, emphasizing effective communication and problem resolution.

● Developed SQL queries to retrieve and analyze customer billing data, improving issue resolution efficiency.

● Provided technical support for troubleshooting system-related issues within the customer database.

● Automated repetitive reporting tasks using scripts, reducing manual workload by 30%.

● Collaborated with IT teams to identify and implement software enhancements for customer service tools.

● Ensured compliance with data security policies when handling customer records and queries.

EDUCATION

Master of Science in Business Analytics

Grand Canyon University May 2023 – November 2024

Bachelor of Technology in Computer Science and Engineering

Sri Vasavi Engineering College August 2018 – May 2022

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