Human Resources Director

Jennifer DiBartolomeo-Albano, MSM-HR

* 302-***-**** * *******@*******.***

■ Career Summary

Accomplished Human Resources Director with over 25 years of experience in transforming HR operations and aligning human capital strategies with organizational goals. Expertise in talent acquisition, employee development, and change management within diverse industries. Renowned for building high-performance cultures through effective leadership, strategic planning, and innovative HR solutions. Adept at driving organizational growth and enhancing employee engagement by fostering a collaborative and inclusive work environment.

Core Competencies

Business Development & Change Management Strategic Planning & Leadership

Profit Growth & Employee Development Executive Management & Operations Management

Finance & Budgeting

Professional Objective:

Strategic and results-driven Human Resources Director seeking to leverage extensive experience in talent management, organizational development, and HR operations to drive transformative initiatives. Committed to fostering an inclusive workplace culture and aligning HR strategies with business objectives to enhance employee engagement and drive sustainable growth.

WORK EXPERIENCE:

HUMAN RESOURCES DIRECTOR 03/2024 – PRESENT

Simon Eye Management, Wilmington, DE

Implemented a company-wide HRIS, enhancing HR efficiency by 40%.

Crafted and executed a strategic recruitment plan, improving new hire quality by 25%.

Streamlined hiring processes, reducing onboarding time by 25%.

Developed leadership training programs, increasing internal promotions by 20%.

Partnered with the President and COO, develop, implement and oversee staff development programs that support facility, Service Area and Simon Eye’s strategic objectives and address operational and regulatory requirements. Focuses on management and leadership development opportunities, succession planning and legal or regulatory required training

Collaborated with leadership on HR initiatives aligned with business objectives.

Built organizational capability to meet the current and future needs of the business; utilize processes to assess and address functional talent development needs, including succession planning, talent acquisition, organization design, diversity and retention

Supported positive employee relations activities by working with management and employees to resolve issues in a collaborative manner. Maintain strong labor relations.

INDEPENDENT CHRO CONSULTANT

Various Clients 2024 - Present

Provided strategic HR advisory services, achieving a 20% reduction in turnover.

Develop comprehensive talent management strategies resulting in 20% reduction in turnover for client organizations.

Developed and managed recruitment and retention strategies.

Developed and managed employee benefits programs and wellness initiatives.

Oversee wellness initiatives to promote employee health, managing vendor relationships for benefits services, and analyzing benefits data to ensure competitiveness and compliance.

Provide guidance on succession planning for key roles.

Recommend training and development programs.

Led change management and culture transformation efforts.

Facilitated organizational redesigns, enhancing operational efficiency by 30%.

Advise on performance management systems that increased productivity metrics by 25%

CHIEF HUMAN RESOURCES OFFICER/DIRECTOR of TRAINING 05/2021 – 03/2024

CareLink Community Support Services; Media, PA

Partnered with executive leaders to drive a culture of continuous improvement and operational excellence.

Aligned HR planning with strategic goals across a diverse workforce.

Provided leadership and consulting support to executives and management on matters of reinforcing culture, setting goals, developing policy, and implementing strategic objectives.

Developed performance management programs aligned with strategic goals.

Evaluated new and existing programs and make necessary improvement/revisions as needed, including necessary modifications to department structures.

Directed HR activities, ensuring regulatory compliance and effective personnel management.

Developed staffing and sourcing strategies to identify talent within and outside the organization.

Oversaw unemployment claim management, focusing on managing costs.

Lead risk management efforts including workers’ compensation and safety.

Created a consistent and effective process for employee relations and employment law requirements.

EXECUTIVE DIRECTOR OF HUMAN RESOURCES & TRAINING 09/2010 to 05/2021

Chimes; Newark, DE

Linked human capital programs to business objectives, enhancing employee participation and compliance.

Worked as assigned with committees of the board to build volunteer relationships, develop and implement strategies for improvement, and meet the related needs of the board.

Managed comprehensive employee benefits programs and conducted regular compliance audits.

Conducted regular audits of benefits data to ensure compliance and accuracy.

Developed and implemented wellness programs that resulted in a 95% increase in employee participation.

Ensured human resource information system and personnel records are effective and meet the needs of the agency/regulations.

Led talent management strategies to attract and retain top talent.

Directed the full range of human resource management functions for agency, including recruitment, personnel selection, staffing, classification, development and training, organizational analysis, fair employment practices, employee assistance, employee relations and compensation practices.

Provided leadership and consulting support to executives and management on matters of reinforcing culture, setting goals, developing policy, and implementing strategic objectives.

DIRECTOR OF HUMAN RESOURCES & TRAINING 07/2008 to 09/2010

St. Francis Hospital (CHE); Wilmington, DE

Developed employee relations policies and career development programs.

Played a significant role in long-term strategic plans toward operational excellence. Developed long-range forecasts and maintained long-range financial plans, developed and implemented organizational strategies and policies.

Collaborated on wellness initiatives, improving employee participation.

Collaborated with healthcare providers to offer workshops and seminars on nutrition, fitness, and stress management.

Analyzed program effectiveness through metrics and employee feedback, leading to continuous improvement.

Directed application of Affirmative Action and legal compliance of human resource policies and procedures.

Administered salary guidelines and conducted salary surveys.

Advised administrative/management staff of personnel involvement in policies, programs, and proposed organization changes.

Evaluated work force requirements, initiated and recommended policies and procedures necessary to achieve objectives, and ensured maximum utilization of personnel.

PREVIOUS ROLES:

Director of Human Resources, Anesthesia Services, PA (CCHS) (12/2004 – 07/2008)

Director of Human Resources, Churchman Village, Genesis ElderCare (06/2000 – 12/2004)

EDUCATION

MSM, Business Administration/Human Resources, Wilmington University, Wilmington, Delaware

BS, General Studies/Business Administration, Wilmington University, Wilmington, Delaware

PROFESSIONAL AFFILIATIONS

Member of the MOT Charter School Board

Women's Executive Network

SHRM Delco, Delaware, and National Chapters

Rehabilitation and Community Providers Association (RCPA)

SHRM – SCP Certification (pursuing, exam in 2025)

ACHIEVEMENTS:

Resolved EEOC complaints with a 96% success rate, minimizing litigation costs.

Spearheaded a recruitment campaign, increasing high-quality hires by 35%.

Implemented HRIS system, increasing HR operational efficiency by 35%.

Achieved a 100% success rate in defending against EEOC claims, resulting in no financial liabilities or settlement

for the company.

Developed diversity and inclusion programs, reducing potential EEOC claims.

Negotiated vendor contracts to maximize benefits offerings while reducing costs by 20%.

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