Project Management Field Technician

NELSON I. AYALA

FW, ***** US 817-***-**** *******@******.***

Summary

Skilled Field Services Technician with over 8 years of hands-on experience in the installation, maintenance, and repair of electrical and mechanical systems. Proven expertise in PLC programming, VFD maintenance, and network systems management, with a track record of enhancing system performance by up to 30%. Bilingual in English and Spanish, known for efficient project management, troubleshooting, and collaborating with cross-functional teams to meet safety, quality, and productivity goals. Interprets blueprints, utilizes diagnostic tools, and ensures compliance with industry standards and regulations.

Skills

• PLC Programming and Troubleshooting

• VFD Installation and Maintenance

• Electrical Wiring and Circuitry

• Network Systems Configuration

• Fiber Optic Splicing and Testing

• Blueprint Reading

• Mechanical Systems Maintenance

• Diagnostic Tools Utilization

• Safety and Compliance

• Computer Hardware and Software Configuration

• Electro-Mechanical Fabrication

• Project Management

Experience

Field Service Technician 05/2023 to Current

Aerotek Hanover, MD

• Deployed electrical systems for conveyor machinery, decreasing downtime by 25% and increasing operational efficiency by 15%.

• Configured and optimized PLCs and VFDs, resulting in 20% improvement in conveyor speed and overall system reliability.

• Directed installation teams for complex electrical systems, ensuring zero safety incidents and completing all projects 10% under budget.

Field Technician 03/2022 to 04/2023

Insight Global Austin, TX

• Set up over 500 CAT-5 and CAT-6 cables with 98% testing accuracy, reducing network troubleshooting time by 20%.

• Spliced fiber optics and integrated over 100 switches and APs, ensuring 100% compliance with industry standards, which decreased network failures by 30%. Field Service Technician 04/2021 to 03/2022

NPI Arlington, TX

• Implemented packaging conveyor systems for DHL, maintaining an operational uptime of 99% across 20+ facilities in the U.S.

• Troubleshot hardware issues on PLCs and VFDs, reducing system repair times by 30% and saving the company

$50,000 in maintenance costs.

Field Technician 05/2019 to 04/2021

EASi LLC. Louisville, KY

• Conducted IQ/OQ inspections on Amazon's conveyor systems, achieving 100% compliance with quality standards and reducing equipment breakdowns by 10%.

• Supported technical operations, resulting in 15% increase in first-time equipment fixes, improving overall facility performance.

Electro/Mechanic 07/2018 to 04/2019

SIEMENS LAPP (Acara) Dallas, TX

• Mounted and repaired electronics for USPS, UPS, and Amazon, improving system efficiency by 20% and reducing repair requests by 18%.

• Diagnosed and resolved issues in 3-phase motors, reducing downtime by 25% and ensuring 98% equipment reliability.

Field Technician 08/2015 to 05/2018

Belfor USA Fort Worth, TX

• Restored 95% of electronic devices damaged by fire and floods, increasing equipment recovery by 15%.

• Executed preventive maintenance programs, extending equipment lifespans by 18%, resulting in 20% reduction in replacement costs.

Field technician 09/2014 to 05/2015

Mastec LLC/ DirecTV/A&TT Fort Worth, TX

• Positioned over 150 satellite dishes, achieving 4.9/5 customer satisfaction rating by delivering efficient and reliable services.

• Streamlined service call times by 20% through initiative troubleshooting and efficient repairs, significantly enhancing customer experience.

Field technician 04/2014 to 08/2014

ADT Home Alarm System Arlington, TX

• Fitted over 100 home alarm systems, improving customer referrals by 15% through high-quality service and comprehensive after-sales support.

Sales Representative 04/2012 to 02/2014

Time Warner Cable Dallas, TX

• Provided hands-on installation and technical support for cable, internet, and home phone systems, increasing customer retention by 10%.

Sales Representative 04/2007 to 07/2011

Charter Communication Fort Worth, TX

• Generated over $50,000 in revenue by offering cable, internet, and phone services while performing installations to enhance customer convenience.

Chemical Operator 10/2001 to 07/2006

KOS Pharmaceuticals Edison, New Jersey

• Operated granulation, coating, and drying equipment, adhering to GMP and SOP standards, maintaining 100% compliance with FDA and EPA regulations.

Field Technician

Dedicated Onsite Consulting, Inc. San Francisco, CA

• Collected, analyzed, and troubleshot GSM, TDMA, CDMA, and AMPS cell phone signals, delivering valuable data insights for targeted marketing campaigns and improving signal reliability by 15%. Pharmaceutical chemical operator

NOVARTIS Pharmaceuticals. East Hanover, NJ

• Directed operations and maintenance for all production equipment, achieving 20% reduction in downtime. Partnered with teams to surpass safety, productivity, quality, and environmental protection targets, maintaining full compliance with S.O.P. and G.M.P. standards. Elevated equipment performance by 10% through strategic preventive repairs and continuous improvement initiatives, leading to 12% reduction in maintenance costs. Education

Computer Networking: Certification 11/1999

Metropolitan Technical Institute Fairfield, NJ

Electronic Engineering Technology: Certification (now is CISCO program) 10/1998 RETS Institute Nutley, NJ

Core Coursework in General Education: 2 years (non-graduated) 05/1994 Essex County College Newark, NJ

Profile

• www.linkedin.com/in/nelaya2

Languages

• English, Proficient (Read n' write)

• Spanish, Native (Read n' write)

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