Human Resources Employee Relations

Employee Relations

HR Policy and Processes

Performance Management

Compensation and Benefits

Engagement

Conflict Resolution

HRIS (ADP, Taleo, Ceridian Dayforce,

SAP Success Factors, Workday)

Budget Management

Legal Compliance

Talent Acquisition

LOA Administration (FMLA, STD, PFML)

Ontic Engineering and Manufacturing, LLC

Human Resources Business Partner

Focused on coaching, complaint investigations, salary planning, wage analysis, and benefits administration.

Performed duties supporting corporate departments, managed the company wide college relations, mentoring, intern and co-op programs.

Developed and implement succession plans to ensure a pipeline of future leaders. Served as advisor on all HR matters.

Drive change management initiatives to support business transformations and growth. Manage and resolve employee relations issues, fostering a positive work environment . Develop and implement HR strategies aligned with the organization’s overall objectives. Worked with key stakeholders on HR disciplines.

Facilitate coaching and feedback sessions to support employee growth and development. Use data analytics to track HR metrics (e.g., turnover, engagement, diversity) and provide insights for decision-making.

Ensure compliance with local labor laws and regulations, including EEO, ADA, FMLA, and wage/hour laws.

Interim Human Resources Director (8 months)

Oversee the implementation and administration of all Human Resources systems and manage high-level metrics regarding performance, talent acquisition, talent management, compensation & benefits, and diversity.

Work closely with senior management to align HR strategies with organizational goals. Partner with the senior management team to provide coaching, strategic HR support, and represent the voice of the employee.

Lead all aspects of the human resources function and team in order to elevate and implement effective people practices across the site.

Partnered with compensation team to ensure competitive salary structures and benfefit offerings. March 2023 - January 2025

HUMAN RESOURCES BUSINESS PARTNER

919-***-**** ·********@***.*** · LinkedIn-Quayshaunna Tanner Raleigh, NC

Quay Massey

PROFESSIONAL EXPERIENCE

KEY COMPETENCIES

I am a results- driven Sr HRBP with over ten (10) years of experience driving people strategies that align with unique business objectives in a fast-paced and high growth environment. I have expertise in performance management, employee relations, and organizational development. I also have a proven track record of fostering a positive workplace culture and delivering key initiatives that enhance employee engagement, improvement in retention, and supporting leadership and development. Partnering with senior leadership to implement solutions and ensure compliance with labor regulations.

Peter Millar

SASR Workforce Solutions

Benefits Specialist

SR HR Specialist

Main point of contact for all benefit questions/queries by employees, new and established. Manage all facets of employee benefits to include employee change in status, open enrollment, auditing and communicating to staff regarding their benefits. Monitor employee termination process to ensure termination within BCBSNC, Transamerica, Health Equity, and other benefit vendors.

Audit monthly BCBSNC invoice to include Health, Dental, Vision, and Cobra coverage. Partner with benefit vendors and internal departments as needed. Review and approve Tuition Reimbursement applications and maintain records. Conduct quarterly audits to validate dependent coverage on insurance plans. Work with Payroll Specialist to implement processes to improve efficiencies in administering benefits and updating HRIS System.

Assist Payroll Specialist as needed to include audits, file management, reporting, and ad-hoc requests. Assist with organizing employee seminars and other activities as needed. Compile and update confidential HRIS employee records. Support the processing/reconciliation of all HR benefit-related activities without any material errors/mistakes/missing items.

Calculates and provides staff with annual fringe benefit allowance, reviews enrollment forms for accuracy and coordinates enrollment with third-party administrator. Support processing, reconciliation and benefit-related activities for 401K Post and Pretax accounts. Coordinate health, life and disability insurance enrollments and communicates with service providers concerning routine administration of programs.

Assist HR Management with the coordination of HR projects (meetings, training, surveys etc.) and take minutes, as requested.

Complete employee relations task and ensure that company policies and procedures are followed and administered in a fair and non-discriminatory manner, escalate more complex situations as appropriate. Address and respond to employee requests regarding human resources issues, rules, and regulations. Process documentation and prepare reports relating to personnel activities (grievances, progressive disciplinary documentation, performance evaluations etc.). June 2021-May 2022

January 2017-June 2021

Loparex

HR Generalist/Assoc. HR Business Partner

Function as the first point of contact for all employees on all things HR and provide the necessary guidance/coaching/actions to deliver an extraordinary employee experience that elevates our culture and builds a more diverse, inclusive, equitable and high-performing organization. Work collaboratively with the HR centers of excellence team on matters involving the employee lifecycle: recruiting, hiring, compensation, benefits, employee relations, leave management and HR operations.

Lead the design and delivery(including the change management) of a broad slate of people-team projects or policies, from evolving our performance and development practices to re-envisioning our hiring practices to redesigning a benefit offering.

Design and implement employee engagement and recognition programs. Recommend, help to develop, and implement human resource policies and procedures, organizing templates, implementing standard operating procedures, and recommending areas for HR training. remains up to date on and ensure legal compliance with all federal, state, and local employment. Provide guidance and training on employee performance management, such as coaching and counseling, employee development and retention, performance improvement plans and termination recommendations.

Prepare for employee departures, process paperwork, and conduct exit interviews. May 2022- March 2023

Employee Relations Specialist

Complete employee relations task and ensure that company policies and procedures are followed and administered in a fair and non-discriminatory manner, escalate more complex situations as appropriate. Address and respond to employee requests regarding human resources issues, rules, and regulations. Process documentation and prepare reports relating to personnel activities (grievances, progressive disciplinary documentation, performance evaluations etc.). Complete employee relations task and ensure that company policies and procedures are followed and administered in a fair and non-discriminatory manner, escalate more complex situations as appropriate. Compile and update confidential employee records.

Complete required training and maintain knowledge of and ensure compliance w/ employment-related laws and regulations.

Collect employment eligibility verification documents and verify employment eligibility. Online reporting of all worker’s comp claims into the insurance company’s website. Review investigates and report worker’s compensation claims. Communicate with the employee, his/her supervisor to determine if the claim will be time or wage loss. Manage work comp files and make sure to all parties are kept updated regarding Dr. visits, change in medical status/care, updates to work restrictions, discharge from care, and claim denials. Conduct frequent and ongoing reviews of each case to ensure the file is reserved appropriately, documented timely, and that the insurance adjuster has implemented an aggressive action plan to resolve each claim in a timely and cost-efficient manner. Coordinate and supervise transitional duty employees. HR Generalist

Review applicable records/documents to validate compliance and/or identify problem areas w/ a focus on minimizing risk and liability for department/company operations. Direct employment-related inquiries, such as employment verification requests and unemployment compensation inquiries and proceedings to the appropriate contact. Complete employee relations task and ensure that company policies and procedures are followed and administered in a fair and non-discriminatory manner, escalate more complex situations as appropriate. Payroll Admin

Assist with day-to-day operations of payroll functions and duties; providing cross-functional support and collaborating with team member to resolve payroll discrepancies. Prepared and processed the monthly payroll for approximately 5,000 + employees on the payroll system. Process daily direct deposit, ACH and bank wire payments. Maintain confidential HRIS employee records.

Complete required training maintain knowledge of and ensure compliance w/ employment-related laws and regulations, keeping abreast with company policies and tax legislations that impact remunerations. Participate in and help support the development of training videos/processes to enhance external and internal employee experience and knowledge regarding the payroll process. Assist HR Management with the coordination of Payroll/ HR projects (meetings, training, surveys etc.) and take minutes, as requested.

Account Analyst and CAR (Contract Positions)

Robert Half

Worked closely with independent store owners to help manage accounts. Creating, closing, and changing new and existing accounts. Paying invoices and balancing accounts for top franchises. Creating appointments for new and existing customers. Sourcing for local and out of state positions for NC, FL, SC, and MI. August 2016-January 2017

North Carolina Central University 2011-2013

South Granville High School 2011

Major: Music

High School Diploma

EDUCATION

Southern Wine and Spirits

HR Coordinator/Admin Assistant

Explained employee compensation, benefits, schedules, working conditions and promotion opportunities to new hires.

Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.

Supported human resources staff with new hire orientations and monthly departmental meetings. Implemented a tracking database for employee professional development and licensure renewal credits. Researched all payroll, COBRA, Benefits, Computer Equipment, New Hire emails, New hire phone setup, for all three states (Mid-Atlantic: NC, VA, WV).

Renewed and setup distilled spirits solicitor permits for NC, VA, and WV. Verified Auto Insurance for the Mid-Atlantic and requested documents that expired. Logged and ordered computer and equipment inventory for the Mid-Atlantic. Conducted new hire training every Monday for the Mid-Atlantic (NC, VA, WV) Processed new hire information (benefits, payroll, insurance, etc.) Completed incentives and paid time off (PTO) for payroll. May 2014- July 2016

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