Property Manager Quality Assurance

RYAN SCOTT ROOT

TARGET ROLE: PROPERTY MANAGER

Mesa, AZ 85201 ***********@*****.*** 269-***-**** Highly dedicated, methodical professional with years of valuable experience in delivering analytical, critical-thinking solutions with attention to detail for excellence. Proven track record of exceeding complex expectations, championing company culture, and contributing to business success. High specialization in property administration, operational coordination, and site governance. Mastery of strategy development, needs anticipation, requirements gathering, resource allocation, cash flow coordination, cost reduction, and contract negotiation. Expertise in information synthesis, variance analysis, and report generation. Proficiency in system utilization, SOP integration, continuous improvement, quality assurance and control, risk mitigation, incident response, and issue resolution. Capacity to carry out competing priorities in in dynamic environments using servant leadership skills, logical problem-solving skills, sound decision-making skills, good time management skills, great organizational skills, and firm work ethic. Talent to build relationships with individuals, work cross-functionally with teams, and serve as point of contact to service levels through enforcement of excellent interpersonal skills for shared objectives. CORE COMPETENCIES:

Strategic Planning & Execution

Property Management

Site Management

Schedule Management

Budget Management

Financial Management

Inventory Management

Purchasing & Order Management

Event & Project Management

Billing & Payment Management

Contract Management

Data & Business Analysis

Reporting & Documentation

Risk & Quality Coordination

Safety & Security Implementation

Regulatory & Policy Compliance

Relationship Building

People Engagement

Stakeholder Engagement

Client Engagement

Vendor Engagement

Team Building & Training

Cross-Functional Collaboration

Written/Verbal Communications

PROFESSIONAL WORK EXPERIENCE

THG Realty, Gilbert, AZ Aug 2024 – Feb 2025

Property Manager

Forefront property operations from lease coordination, payment processing, order requisitions, and budget maximization while promoting strict conformance with standardized directives, regulatory guidelines, and key best practices.

> Leverage advanced software for lease data entry, payment collections, and invoice approvals to bolster business efficiency.

> Orchestrate purchase order for operational requirements per PO specifications to enable operational continuity.

> Establish vendor relationships for pricing negotiation of property expense to increment operational profitability.

> Prioritize budget reporting with expense optimization for unnecessary purchase needs to ameliorate revenue margins.

> Prepare variance reporting of budget deviations with logical explanations to enable optimal decision making.

> Navigate event planning, preventive maintenance, and property repairs to ensure operational availability. Sunstates Security, Phoenix, AZ Oct 2023 – Jun 2024 Site Supervisor/Regional Supervisor

Spearheaded daily site operations with emphasis on security implementation, administrative support, and operational coordination while retaining robust adherence to company guidelines, regulatory laws, and set best practices.

> Moderated site supervision from schedule planning, hiring decision support, budget optimization, emergency staffing, payroll accuracy, and after-hours call handling with overtime reduction of 5%> to elevate operational consistency.

> Forefronted 40+ security personnel with direct cover-ups for unavailable ones to streamline operational availability. Ryan Scott Root Page 2

> Prioritized site security planning in direct collaboration with security manager to amplify site reliability.

> Exhibited security patrols as means for vulnerability assessment, incident tracking, and activity investigations with appropriate documentation while initiating access controls via personnel authorizations to safeguard site protection.

> Employed security and surveillance technology for site monitoring to substantiate operational dependability.

> Solidified stakeholder and client relationships through issue resolution to enhance organizational effectiveness.

> Commenced protocol implementation of new safety measures as subject matter expert to accentuate site potency.

> Centralized policy compliance with local, state, and federal directives and OSHA requirements to boost site coherence. Securitas Security, Phoenix, AZ Jun 2018 – Jan 2022 Site Supervisor

Superintended daily site operations with focus on security services, asset protection, and liability reduction while maintaining strict alignment with standardized procedures, regulatory policies, and industry best practices.

> Oversaw shift supervision from order upkeeping, call-off staffing, and overtime reduction to drive site productivity.

> Delivered security support to commercial facilities, hospitals, and residential communities to sustain site credibility.

> Facilitated security patrols as means for risk assessment, incident reporting, threat prevention, theft deterrence, and activity investigations while conducting access controls via personnel authorizations to uphold site protection.

> Maximized security and surveillance systems for site monitoring to heighten operational responsiveness.

> Ushered protocol implementation of new security measures as subject matter expert to influence site integrity.

> Enriched client and stakeholder relationships via issue resolution to augment operational serviceability.

> Guaranteed emergency preparedness on medical, fire, and alarm needs in direct collaboration with law enforcement agencies, emergency contacts, and organizational partners to strengthen site safety. ADDITIONAL WORK EXPERIENCE

Armed Security Guard, National Cinema Security Jun 2019 – Present (Weekends) Part-Time Lead, Allied Jan 2022 – Aug 2024

Security Guard, Securitas Security Jun 2018 – Jan 2023 Armed Security Guard Supervisor, Capitol Security & Patrol Apr 2017 – Jul 2018 Security Guard (Safe Management), Cardinals Stadium Jun 2012 – Aug 2019 Part-Time Assistant Property Manager, CAM Property 2011 – 2012 Property Manager, PB Bell 2009 - 2011

EDUCATION

High School Diploma (High Honors, National Honors Society), Vicksburg High School CERTIFICATIONS, LICENSES, TRAINING

Manufactured Homes of Arizona Certification, State of Arizona Renewed Dec 2024 Community Manager Certification, Mobile Home Association Renewed Dec 2024 Mobile Home Sales License, State of Arizona Renewed Sept 2024 Armed & Unarmed Certification, State of Arizona Renewed Feb 2024 First Aid (CPR & AED) Certification, Red Cross Renewed Mar 2024 TECHNICAL SKILLS

Yardi Rent Manager Newbook Avid Exchange ManageAmerica Adobe Microsoft Office Suite (Word, Excel)

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