Customer Service Sales Associate

Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities. Friendly Sales Associate adept at working in diverse retail and customer service environments. Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. Employee performance evaluations

Staff management

Data collection and analysis

Customer service

Operations management

Shipment processing

Cash register familiarity

Cash flow management

Keyboarding

Credit card processing

Assistant Manager, 09/2016 to 08/2018

Domino's Pizza – MACON, GA

Handled scheduling duties to ensure that the restaurant was properly staffed at all times. Interacted with customers as they entered the store to determine what their needs were. Performed IT support by troubleshooting, updating devices and supporting software needs. Immediately addressed problems with customers to promote quick and successful resolution. Verified that all customers received receipts for their purchases. Stocked and replenished merchandise according to store merchandising layouts. Followed merchandising guidelines to present visually appealing displays. Assigned work to team members based on company needs, personal strengths and job knowledge. Cashier Customer Service, 03/2016 to 05/2017

Sam's Club – MACON, GEORGIA

Worked closely with a wide range of customers, asked questions, collected information and assessed their needs.

Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

S අඅඌ

Wඈඋ H ඌඍඈඋඒ

Received incoming materials and products and verified package receipt with freight records. Suggested alternate products based on cost, availability and specification. Maintained a friendly and customer-focused shopping platform. Accurately processed customer transactions such as orders, quotes and returns. Properly handled and timely processed cash and credit card transactions. Directed calls to appropriate individuals and departments. Answered product questions with up-to-date knowledge of sales and store promotions. Material Handler, 06/2015 to 02/2016

Tractor Supply – MACON, GA

Operated equipment while observing standard safety procedures. Organized inventory to ensure efficient location of merchandise. Transported inventory items to appropriate locations. Packed items into appropriate containers for shipment. Cleaned warehouse areas to maintain safety and efficiency. Adjusted alignment of drills, cutters, dies, guides, and holding devices. Assistant Manager, 02/2012 to 05/2014

Sears – Macon, GA

Archived photographs on computers and servers.

Tracked inventory of all photo lab products and equipment. Directed guests to the photo port location to view and purchase their pictures. Shot photographs in controlled lab, field and remote environments. Photographed high-quality images for both print and Internet distribution. Generated computer graphics and page-layout software, graphic elements and photography. Fabricated camera mounts and cases to capture images and protect equipment. Edited, toned, captioned and uploaded photographs for news publications. High School Diploma: 2008

Central High School - Macon, GA

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