Quality Assurance Control
Resume:
Natisha J a c kso n
***********@*****.***
Professional Summary
Strong leadership and communication skills with a focus on exceeding customer expectations and fostering a safe, collaborative work environment. Experienced in production management, quality assurance, and continuous improvement. Seeking to leverage expertise in production and quality control to drive success in a forward-thinking organization. Skills & Expertise
• Production Management: Overseeing and optimizing production line efficiency
• Material & Visual Inspection: Ensuring product quality through thorough inspections
• Quality Assurance & Control: Reducing defect rates and improving product consistency
• Problem-Solving: Identifying and solving production issues to improve overall output
• Leadership: Supervising teams to achieve high performance standards
• Analytical Thinking: Providing regular quality metrics updates and resolving deficiencies
• Testing & Equipment Operation: Utilizing various testing equipment for quality assessment
• Documentation & Reporting: Managing production logs, incident reports, and audits
• Software Proficiency: Microsoft Word, Excel, PowerPoint, QMS Systems Work Experience
Lead Quality Technician
Setterstix – Fountain Inn, SC
May 2024 – Present
• Operate and supervise the production of parts and subassemblies.
• Optimize production line efficiency by monitoring productivity and product quality.
• Uncover and resolve production issues to reduce defects and improve consistency.
• Perform inspections of incoming materials and outgoing products, ensuring they meet standards.
• Provide regular updates on quality metrics and production deficiencies to team leadership.
Quality Final Assembler
Wabtec – Greenville, SC
February 2023 – 2024
• Inspect assembled products for issues to ensure they meet quality standards.
• Perform assembly routines before and after paint application to maintain product integrity.
• Assemble products in high-volume operations, performing various tasks on a rotating basis.
• Follow company and OSHA safety standards during production processes.
• Disassemble returned products and assist in root cause analysis to reduce flaws.
• Inspect materials for defects and non-conformances to specifications.
• Maintain daily logs of production data and incidents to inform management. Lead Quality Lab Technician
Alltrista – Greer, SC
January 2012 – February 2023
• Challenged questionable test results to ensure accuracy and reliability of findings.
• Captured data and maintained equipment logbooks to support testing procedures.
• Contributed to internal audits and assessments to ensure compliance with quality standards.
• Served as the technical point of contact between quality control and external departments.
• Visually inspected completed products to detect deviations from standards.
• Collected and evaluated testing data to identify functional and production problems.
• Monitored testing procedures to ensure consistency with standardized protocols.
• Inspected production environments to ensure cleanliness and safety. Education
University of Phoenix
Bachelor’s in Science and Anatomy
High School Diploma
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