Patient Care Technician
Resume:
Monique Davis
Kathleen, GA
**********@*****.***
Professional Experience
Certified Hemodialysis Technician
DaVita – Perry, GA
June 2022 – Present
Initiates and monitors dialysis treatments, including vital sign measurements, patient observations, and equipment setup.
Conducts water quality checks and troubleshoots machine errors, ensuring prompt issue resolution.
Actively participates in team meetings, providing valuable feedback.
Demonstrates exceptional communication skills with patients and staff, fostering a professional rapport.
Exercises sound judgment in patient care and adapts to high-stress situations effectively.
Patient Care Technician
Fresenius – Warner Robins, GA
January 2022 – June 2022
Initiated dialysis treatments and monitored for adverse reactions, reporting emergencies as necessary.
Entered vital signs and patient data into electronic medical records, maintaining accuracy.
Provided compassionate patient care, building rapport with both patients and colleagues.
Employed critical thinking skills in managing clinic responsibilities and multitasking effectively.
Patient Care Technician
Center for Dialysis Care – Shaker Heights, OH
August 2021 – October 2021
Collected patient vitals and prepared dialysis equipment.
Administered medications (Heparin, oxygen, anesthetic) in compliance with state regulations.
Skilled in cannulation and catheter maintenance, ensuring quality patient care.
Senior Service Consultant
Progressive Insurance – Mayfield Heights, OH / Remote
July 2014 – November 2020
Managed 100+ customer calls daily, handling insurance inquiries and assisting with product information.
Recorded customer data and tracked inquiries in Excel.
Demonstrated excellent communication and problem-solving skills under demanding conditions.
Skills
Technical Skills: Medical Terminology, BLS Certification, Dialysis Equipment Operation
Soft Skills: Exceptional Communication, Problem-Solving, Organizational Skills
Technology: Microsoft Suite, Electronic Medical Records
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