It Support Manager
Resume:
EXPERIENCE
EDUCATION
IT Manager
Task:
Install, configure, update and repair IT devices and systems such as: Computer, server, printer, router, switch, wireless access point, tablet, mobile phone, scanner, and intervention on cabling, wireless and LAN networks and WAN (Local Area Network and Wide Area Network). I check that everything is working correctly, carry out analysis, testing and diagnostic activities in order to check the effectiveness of the IT infrastructure and identify possible errors. Ensuring that computer programs and systems always ensure their best performance, updating obsolete software, providing users with the basic training necessary to use the installed components and make the most of their potential. Planning a schedule of maintenance activities with computer system users, to identify the most appropriate time to suspend service and carry out interventions. Configure and activate a data backup and recovery service, to prevent data from being lost in the event of a power outage, technical malfunctions or human errors, manage firewalls, access control systems
(connection and authentication) and other data protection systems, in order to guarantee the security of IT systems (cyber security). Pierre Amos AMAZAN
IT SPECIALIST
CONTACT
****************@*****.***
253 E 89TH ST, BROOKLYN, NY 11236-1417
LINKS
LinkedIn:
https://www.linkedin.com/in/pierre-amos-amazan-
6b6ba010b/
Credly:
https://www.credly.com/users/pierre-amos-
amazan.468fc1db
Google:
https://www.cloudskillsboost.google/public_profiles/3a60 b602-062b-46de-b126-da0950ff7a33
CORE SKILLS
o Customer Service
o Troubleshooting Systems
o Help Desk
o Active Directory & User Management
o DHCP Server Management
o Microsoft 365 Administration & End User
Management
o Windows 10 & 11 Administration
o Cloud Computing
o Ubiquiti Unifi Network
o Cisco Network
o Exchange Server, SQL Server
o Html, CSS
o Cybersecurity
DIPLOMA
Alison
Computer Networking– Avril 2021
Information Technology Management – Mai 2021
SPECIALIZATION
Microsoft
Microsoft IT Support – October 2024
Johns Hopkins University
HealthCare IT Support – October 2022
IT Support Specialist – August 2021
CERTIFICATE
Cisco Networking Academy
Ccna Intro to Network – June 2023
Ccna Switching, Routing & Wireless Essentials - June 2023 Ccna Enterprise Networking, Security & Automation - June 2023 Introduction to IoT – March 2021
Cyber Security Essentials – June 2021
Linux Unhatched – September 2023
Udemy
IT Support Technical Skills – August 2022
Ubiquiti Unifi Network – January 2021
Windows Server 2016 - April 2021
IBM
Introduction to Cloud – April 2021
Amazon Web Services (AWS)
Cloud Security – April 2021
TECHNOLOGIES
o NETWORK: Lan, Wan, Wifi, Tcp/IP,
Dhcp, Dns.
o OPERATING SYSTEM: Windows 10,
Mac OS, Linux, Servers 2016, 2019,
Android, Ios.
o DESKTOP APPS: Microsoft Office and
other third-party applications.
o SECURITY: Windows Firewall,
Windows Defender, Anti Malware, VPN,
Proxy Server, CyberSecurity.
o END POINTS: Desktop, laptop, Server,
IP Phone, Tablet, Scanner, Printer,
Camera IP etc…
o CLOUD: Iaas, Paas, Saas, Xaas
LANGUAGES
CREOLE : Native Language
ANGLAIS : Advance
FRANÇAIS : Advance
SPANISH : Beginner
CREOLE : Native Language
HOBBIES
Internet
New Technologies
Sport
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