Marketing Coordinator Digital

MARKETING PROFESSIONAL

MADELINE GJENERO

Gilsbar - Telemarketing Sales Representative

January 2015 - June 2016

WalkOn's Bistreaux & Bar - Server

July 2017 - August 2019

DonahueFavret Contractors Inc. - Marketing Coordinator September 2021 - October 2024

Results-driven Sales and Marketing professional with 5 years of experience in developing and executing e ective strategies to drive revenue growth and brand awareness. Skilled in digital marketing, lead generation, customer relationship management (CRM), and data analysis. Proven track record of exceeding sales targets and delivering high-impact marketing campaigns. Adept at optimizing marketing budgets, and leveraging market insights to identify new business opportunities. Passionate about building strong client relationships and delivering exceptional customer experiences to enhance brand loyalty.

• Creates proposals and qualifications for project pursuits

(including assisting Preconstruction when needed) under the direction of the Marketing Director.

• Prepares and disseminates press releases as needed.

• Prepares annual updates of AIA A305 as needed for RFQs.

• Updates resumes for o ce and field personnel as projects complete.

• Updates social media platforms per content management strategy.

• Share knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

• Upsell drink specialty items, wine selections, and desserts to increase overall sales and exceed targets.

• Complete daily cold calling and outreach to build sales pipeline.

• Developed professional sales presentations in Microsoft Word, Excel, and PowerPoint.

• Communicated with customers in conjunction with payment, materials, and contracts.

EDUCATION

985-***-****

***************@*****.***

Mandeville, LA 70448

BA, Marketing

Southeastern Louisiana University

SUMMARY

• Sales Strategy Development

• Lead Generation

SKILLS

EXPERIENCE

• Presidents List, 2020 - 2021

• Dean's List, 2019 - 2020

• Collaborated with a team of five marketing professionals to develop innovative strategies for promoting The Children's Museum of St. Tammany in Louisiana. Spearheaded initiatives to enhance brand awareness, attract new visitors, and engage the local community through targeted outreach, creative campaigns, and strategic partnerships. ACCOMPLISHMENTS

• Participates in marketing and community-focused events.

• Assists Director of Marketing in developing an annual content management strategy.

• Answers general marketing department inquiries by email, phone, and mail.

• Manages CRM database to maximize customer outreach e orts and strengthen client relationships.

• Resolve guest and employee complaints to maintain complete customer satisfaction and workforce e ectiveness.

• Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Collaborate with team members during busy shifts for e cient workflow and excellent guest experiences.

• Answered calls, took messages, and transferred calls to appropriate personnel.

• Contributed to the development of new sales scripts by incorporating successful tactics gained from experience and industry trends.

• Answered calls, took messages, and transferred calls to correct individuals.

• Account Management

• Digital Marketing

• SEO and SEM

• Content Creation

• Social Media Management

• CRM Software

Contact this candidate