Pharmacy Technician Customer Service

Hiram Morton

Hudson Oaks, TX ***********@*****.*** +1-817-***-****

Compassionate and dedicated Pharmacy technician with over 20 years of retail experience in the pharmacy field. Well- versed in pharmacy patient care. A critical thinker with the ability to problem solve situations with insurance prior authorizations and other adjudications of pharmacy insurance claims in a timely manner. Excellent customer service skills in customer relations and resolving customer complaints with a calm demeanour, I am a team player but also work well on my own and I’m dedicated to doing my best every day to not only help my patients but also assist my co-workers with any help they might need.

Authorized to work in the US for any employer

Work Experience

RXOM WALGREENS PHARMACY-WILLOW PARK,TEXAS 76008

817-***-****

03/2023-Aquired by walgreens

SUPERVISING 5 TECHNICIANS

COUNT MONEY PANS AND RECORD CLOSING RESULTS AT END OF THE NIGHT

RESPONSIBLE FOR INVENTORY AND LOGISTICS

Regular and control product returns, etc

Brookshires pharmacy

Certified Pharmacy Technician

Granbury and Weatherford - Texas

February 2003 to 2023

Assist the senior pharmacist in all administration duties

Maintain inventory log and report missing medication

Manage patient database

Perform cash register operation and handle petty cash

Fill and dispense all medications

Intake and processing of all new and refill prescriptions.

Education

Associates degree in pharmacy technology

Weatherford College - Weatherford, TX

June 2001

High school diploma

Weatherford High School - Weatherford, TX May 1991

Skills

•Highly proficient in data entry Product dispensing insurance rejections and adjudication resolution Proficient in Microsoft office (word and excel)

Supplylogix pinpoint transfers previous experience with pixis

Experienced in the use of PDX and McKesson ERX Creation of all pharmacy documents using Microsoft software office

Responsible for the ordering and return of all Processing of credit memo's for returned drugs medications

Process and return expired drugs via CLS Medturn Resolving tips and DUR reviews in Outcomes Mtm Provide outstanding customer service

•Insurance Verification

•Pharmacy Technician Experience

•Medical Billing

•Typing

•Customer service

•Clinical Pharmacy Experience

•Medical Terminology

•ICD-10

•Hospital Experience

•Medical Records

•Computer Operation

•Anatomy Knowledge

Certifications and Licenses

TSBP License #114433

PTCB #230************

References:

Brookshires human resources 1-800-***-****

John Doyle Smith Rph 817-***-****

Karen Hill, Rph 817-817-***-****

Alan Aimsworth,Rph 817-***-****

Gene Steffey, Rph 682-***-****

Contact this candidate