Business Development Process

*, ******* ******,

Shangisha, Ketu,

Kosofe, Lagos.

+234**********, +234**********

***************@*****.***

linkedin.com/in/ese-krubu

Ese Krubu

Dedicated Operations and Business Process Analyst

with strong background applying cutting-edge

technology to successfully cut costs, streamline

operations and increase productivity. Assertive and enthusiastic, with extensive knowledge of Business Operations, process optimization, Data analytics and unsurpassed work ethic.

Committed to promoting highest operational

standards in Energy, Logistics, Fintech and E-

commerce and company values. Willing to take on

any task to support team and help business

succeed. Offers strong Analytical and Operational

abilities.

Educational Background Skills

Partnership

January 2013 – December 2015 • Management & SLAs

B.Sc. in Finance & Banking • Last Mile Delivery

University of Port Harcourt •

Business Modeling &

Process Designs

Rivers State. •

Data Analytics-

Excel Power Bi SQL

•

Workflow

Automation

January 2007 – December 2011

HND & OND. in Accountancy

& Finance

Yaba College of technology

Yaba, Lagos.

Work Experience

Jan 2024 – Dec 2024

Gridcrux Energy Solutions (Consultant)

Financial Analyst & Business Process Lead

Tools: Power BI, Excel, Google Sheet, SQL, Teams, FP&A

• Provided accurate and insightful Project

Financing Analytics, and enabled

stakeholders to make informed investment

decisions resulting in a 60% increase in

profitability till date.

• Established Standards of Operations

aligned with global best practices, ensuring

compliance and enhancing the company's

reputation as a leader in the energy sector

• Produced financial reports and modeling

analyses that offered valuable strategic

insights, guiding the company towards

high-impact investment opportunities and

fostering sustainable growth.

• Collect, analyze, and interpret complex

business data, generated regular

performance reports and tracked project

performance trends & patterns.

• Set up Project planner and process maker

applications for daily operational

improvement, documentations and

approved procedures.

• Identified potential risks in proposed

projects and evaluated the feasibilities of

all projects for better negotiations and

optimization.

Jan 2022 – Nov 2023

LOFT Africa

Last Mile Manager

Tools: Google Sheet, SQL, Power BI, Slack, Modeling

• Created and implemented Last Mile Operating

procedures and SOPs, leading to efficient and

effective order fulfillment End to End.

• Tracking and Analysis of Order to Delivery time, Customer fulfillment and Reverse logistics.

• Reduced operating cost by introducing responsibility accounting and streamlined procurement practices.

• Streamlined Management of Cash collections,

Designed Remittance approach and Resolutions on

Shortages.

• Designed effective Data Capturing and Data

Analytics procedures for quick reporting and

timely settlement of Logistics Providers.

• Managed relationship with 3rd Party logistics providers, designed onboarding & verification procedures, Drafted SLAs, timely reporting schedules and performance

indices for sustainable engagement.

• Managed external factors such as peak periods

and potential delays, implementing contingency

plans to maintain service levels during high-

demand periods.

August 2020 – September 2021

Kobo360 Logistics

Business Analyst

Tools: Google Sheet, SQL, Power BI, Slack, Modeling I was able to analyze past revenue generating activities till present and generated a clear dashboard that helped made best decisions on collections, Accounts receivables & cost differentials and other related business metrics for 150 business units including Honey well and Grand-Oak amongst all others. Other duties include;

• Debt Recovery of N300m and

consistent Management.

• Business relationship &

Management of new and

existing partnerships.

• Operational Analysis and

Payment Process

iteration.

• Supported continuous

improvement through operational

process analysis and effective

strategic planning.

• Developed strong connections

with internal business partners,

cultivating trust in service

delivery and firm understanding

of client needs.

• Identified markets ready for

penetration while improving

existing sales with analysis

of changing user and

industry conditions.

November 2018 – July 2020

Gokada Rides Limited

Management Accountant

Tools: Google Sheet, QuickBooks, Slack, Modeling

I was able to development a great process and

procedure for collection across all the hubs in Lagos. I and my team delivered on a very clear and detailed data repository of past and present activities that helped in populating their software and as such drivers

outstanding could be tracked. This led to a reduction in Accounts receivables to 5% from 65% for the year. Other duties include;

• Maintained audit spreadsheets with updated

information from financial staff and

department heads.

• Reported on P&L weekly, quarterly and yearly.

• Completed month-end close for equipment

projects, plant operations and inventory.

• Analyzed and reported on project-specific

and general operating cost variances.

• Oversaw debt collection activities with

monthly reports on collections and aged

debtors.

• Handled monthly reporting, financial statement

production and SAP entries.

• Planned and managed annual physical inventory

counts.

• Reported to management about asset

utilization and audit results, and

recommended changes in operations and

financial activities.

• Inspected account books and accounting

systems for efficiency, effectiveness and

use of accepted accounting procedures

to record transactions.

• Improved budgeting and forecasting

accuracy by keeping accurate

accounting records.

• Oversaw comprehensive accounting systems, including accounts payable and receivable, payroll and investment tracking.

• Improved management decision-making with

real-time data streaming and analysis.

• Evaluated operational and financial data and made actionable recommendations for cost-control

improvements.

• Forecasted operational needs and project

requirements using historical data and market trends.

• Kept management informed of financial matters with exhaustive reports.

April 2013 – February 2017

Guaranty trust Bank

Customer Service Officer

Tools: Excel, SQL, Power BI, Process Maker, CRM

• Offered customers information about products, services, prices and special offers.

• Answered phones and resolved customer issues and complaints.

• Served as primary point of contact for customer

inquiries and questions.

• Enhanced customer satisfaction with fast,

knowledgeable service.

• Interacted with customers, promoting excellent

service and experiences to generate repeat business.

• Entered customer data into Process-Maker system.

• Followed up with customers to offer additional

support and check resolution satisfaction.

• Managed customer calls efficiently in fast-paced call center environment.

Volunteer Works

December 2012 – November 2013

Nigeria Cristian Corpers’ Fellowship (NCCF)

Rivers State Chapter

State General Secretary

January 2010 – December 2011

Student in Free Enterprise (Yabatech)

Project Management and Control;

Yabatech Chapter, Lagos.

Professional Certifications

2023 Association of Chartered Certified Accountants- ACCA in View

Interest

• Data Analysis

• Financial Analysis

• Financial Reporting

• Travelling

• Customer Relations

• Business Development

• Financial Engineering

• Business Analysis

• Business Process Engineering

Contact this candidate