Customer Service Desk Clerk

Summary

Skills

Experience

Kimberly Guerrero

Phoenix, AZ 85043 602-***-****

********************@*****.***

Efficient Ticketer known for high productivity and ability to complete tasks swiftly. Possess specialized skills in customer service, ticketing software proficiency, and conflict resolution. Excel at communication, time management, and adaptability, ensuring smooth operation in fast-paced environments. Mathematical Calculations

Basic computer skills

Documentation And Reporting

Problem-Solving

Detail Oriented

Organizational Skills

Staff Training

Time management abilities

Multitasking

Ticketer/ Desk Clerk, 10/2021 04/2023

Marshall's distribution center Phoenix, AZ

Picked and packed orders with attention to detail and efficiency to meet tight deadlines. Utilized computer systems for tracking inventory and processing shipments with accuracy. Utilized inventory management software to track stock movement and forecast future needs.

Conducted regular audits to ensure accurate inventory counts and monitor for discrepancies. Demonstrated adaptability by successfully navigating unexpected obstacles to achieve project goals. Led weekly meetings to provide feedback, training, and support to team members. Utilized time management skills to prioritize tasks and meet deadlines efficiently. Picker, 12/2020 07/2021

Amazon warehouse Phoenix, Az

Received and processed customer orders for merchandise in a timely manner. Verified accuracy of items picked, packed and shipped to customers. Utilized RF scanners to scan products accurately and efficiently. Executed picking tasks according to order specifications while meeting daily productivity requirements. Apparel Associate, 04/2020 11/2020

Walmart Phoenix, AZ

Performed daily inventory checks to ensure accurate product counts. Sorted, folded, and organized merchandise on the sales floor for optimal customer access. Maintained a clean and organized work area at all times. Stocked shelves with newly arrived merchandise according to store guidelines. Replenished merchandise on sales floor as needed throughout the day. Greeted customers warmly upon entering the store and provided excellent customer service throughout their shopping experience.

Prepared promotional displays and set up clearance signs to move older products and prepare for new seasonal lines.

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