Security Clearance Sql Server

Javier Gallegos

**** ***** ****** ********, ** **539 956-***-****

***************@*****.***

Disabled Veteran: 10%

Security Clearance: Secret Security Clearance 1997 – 2002

Skills: Language – Bilingual, English/Spanish

Computer – MS Word, MS Excel, MS Front Page, MS PowerPoint, Visual Basic, MS SQL Server

Driver 2014 – Present

Royal Freight, Pharr, TX

Safely operate and maneuver commercial vehicle tractor-trailers in compliance with company policies and state/federal regulations.

Conduct pre-trip and post-trip inspections to ensure the mechanical fitness of the vehicle and report any maintenance issues promptly.

Load and unload cargo using appropriate equipment and secure freight properly to prevent damage during transit.

Plan routes efficiently to optimize delivery schedules while considering factors such as traffic, weather conditions, and road closures.

Maintain accurate records of mileage, fuel consumption, and deliveries, and submit documentation in a timely manner.

Adhere to established safety protocols and procedures, including defensive driving techniques.

Communicate effectively with dispatchers, shippers, and receivers to coordinate pickup and delivery schedules and address any issues or delays.

Uphold a professional appearance and demeanor while representing the company and maintaining a positive public image.

Stay updated on industry regulations and best practices through ongoing training and certification programs.

Wire Line Technician 2012 – 2014

Fesco LTD, McAllen, TX

Conduct wireline operations, including logging, perforating, and setting tools, in accordance with established procedures and safety guidelines.

Rig up and rig down wireline equipment and tools at well sites, ensuring proper assembly, calibration, and functionality.

Perform maintenance and repairs on wireline units, tools, and associated equipment to ensure reliability and minimize downtime.

Monitor operational parameters and data acquisition systems during wireline interventions to identify deviations and troubleshoot issues promptly.

Collaborate with engineers, geologists, and other technical personnel to plan and execute wireline interventions tailored to specific well objectives.

Maintain accurate records of equipment inventory, job procedures, and safety inspections, and submit reports as required.

Adhere to industry best practices and regulatory standards, including API guidelines and HSE protocols, to mitigate risks and ensure compliance.

Participate in pre-job safety meetings and toolbox talks, and actively contribute to safety initiatives and hazard identification efforts.

Provide training and mentorship to junior technicians, sharing knowledge and promoting skill development within the team.

Excellent mechanical aptitude and troubleshooting skills, with the ability to diagnose and resolve equipment malfunctions in a timely manner.

Strong communication and interpersonal skills, with the ability to work effectively in team environments and interact professionally with clients and stakeholders.

Willingness to work in remote locations and adverse weather conditions, and the flexibility to adapt to changing schedules and project demands.

Commitment to upholding high standards of safety, quality, and integrity in all aspects of work performance.

Sales Representative 2011 – 2012

Automotive Experts, New Orleans, LA

Engage with customers to understand their vehicle preferences, budget, and lifestyle needs.

Showcase and demonstrate various automobile models, highlighting features, benefits, and customization options.

Conduct test drives and provide comprehensive explanations of vehicle specifications, safety features, and technology enhancements.

Assist customers in selecting the right vehicle, considering factors such as performance, fuel efficiency, and affordability.

Present financing and leasing options, explain terms and conditions, and assist with credit applications and approval processes.

Negotiate pricing, trade-in values, and other terms of sale to reach mutually beneficial agreements with customers.

Coordinate with sales managers and finance departments to finalize sales transactions, ensuring accuracy and compliance with regulatory requirements.

Follow up with customers after the sale to ensure satisfaction, address any concerns, and encourage referrals and repeat business.

Utilize customer relationship management (CRM) systems to manage leads, track interactions, and prioritize follow-up activities.

Stay informed about new vehicle models, industry trends, and competitor offerings to provide informed recommendations to customers.

Generated leads through a variety of marketing tactics and strategies.

Implemented successful sales strategies to exceed monthly quotas.

Demonstrated extensive product knowledge to effectively communicate with customers.

Utilized strong negotiation skills to secure the best deals for both the company and clients.

Managed customer relationships to ensure repeat business and satisfaction.

Conducted in-depth market research to identify trends and opportunities for growth.

Assistant Manager 2007 – 2011

Walgreens, McAllen, TX

Team Leadership:

Assist the store manager in recruiting, hiring, and training team members, ensuring a high level of customer service and operational efficiency.

Provide ongoing coaching, guidance, and feedback to team members to foster skill development and enhance performance.

Delegate tasks and responsibilities effectively to ensure smooth store operations and maintain a positive work environment.

Customer Service:

Lead by example in delivering exceptional customer service by greeting and assisting customers, resolving issues promptly, and ensuring a welcoming shopping experience.

Monitor customer feedback and address any concerns or complaints in a timely and professional manner.

Implement strategies to drive customer engagement, loyalty, and satisfaction.

Sales and Merchandising:

Support the store manager in achieving sales goals and targets by executing merchandising initiatives, optimizing product placement, and implementing promotional strategies.

Monitor inventory levels, conduct regular stock checks, and coordinate with vendors to ensure adequate product availability and freshness.

Analyze sales data and trends to identify opportunities for revenue growth and maximize profitability.

Operational Excellence:

Assist in maintaining store cleanliness, organization, and compliance with Walgreens standards and policies.

Ensure adherence to all safety and security protocols, including cash handling procedures and loss prevention measures.

Manage store opening and closing procedures, including cash register reconciliation and security checks.

Administrative Tasks:

Assist with administrative duties such as scheduling, payroll processing, and inventory management.

Generate reports, analyze key performance indicators, and collaborate with the store manager to develop action plans for improvement.

Maintain accurate records of sales, transactions, and customer interactions.

Parts Sales Manager 2002 – 2007

AutoZone, Edinburg, TX

Team Leadership:

Lead and motivate a team of parts sales associates to achieve sales goals and provide outstanding customer service.

Provide guidance, coaching, and training to enhance product knowledge, sales techniques, and customer engagement skills.

Set clear performance expectations and conduct regular performance evaluations to ensure accountability and continuous improvement.

Sales Management:

Develop and implement sales strategies to increase parts and accessories sales, enhance profitability, and expand customer base.

Monitor sales performance, analyze trends, and identify opportunities for improvement or expansion.

Establish and maintain relationships with commercial clients, fleet managers, and repair shops to drive B2B sales and meet revenue targets.

Customer Service:

Ensure a positive customer experience by greeting customers, addressing inquiries, and resolving issues in a timely and professional manner.

Provide product recommendations, technical assistance, and support to help customers find the right parts for their vehicles.

Handle escalated customer concerns or complaints with empathy and efficiency, striving for swift resolution and customer satisfaction.

Inventory Management:

Oversee inventory control processes, including stock replenishment, cycle counts, and merchandise rotation, to maintain optimal inventory levels.

Monitor product availability, backorders, and special orders to ensure timely fulfillment and minimize out-of-stock situations.

Coordinate with vendors and suppliers to negotiate pricing, terms, and promotions to maximize profitability and minimize costs.

Operational Excellence:

Ensure compliance with company policies, procedures, and safety standards, promoting a safe and productive work environment.

Conduct regular audits of store operations, including cash handling, point-of-sale transactions, and merchandise presentation, to uphold quality standards.

Collaborate with store management and cross-functional teams to implement process improvements, streamline workflows, and drive operational efficiency.

Customer Service Representative 2001 –2002

AutoZone, Beaufort, SC

Customer Assistance:

Greet customers warmly and engage with them to understand their needs, providing product recommendations, technical assistance, and troubleshooting support.

Answer incoming calls, emails, and inquiries from customers regarding product availability, pricing, specifications, and store policies.

Assist customers with locating parts, processing special orders, and navigating the store layout to enhance their shopping experience.

Sales Support:

Assist in driving sales by actively promoting products, services, and promotions to customers, highlighting features, benefits, and value propositions.

Process sales transactions accurately and efficiently using point-of-sale (POS) systems, including cash, credit card, and gift card payments.

Upsell additional products or services as appropriate and offer membership enrollment to enhance customer loyalty and retention.

Issue Resolution:

Address customer concerns, complaints, and returns promptly and professionally, striving for quick resolution and customer satisfaction.

Investigate and resolve discrepancies related to pricing, inventory, or product quality, escalating complex issues to management as needed.

Follow up with customers to ensure their concerns have been addressed satisfactorily and take proactive measures to prevent recurrence.

Product Knowledge:

Maintain up-to-date knowledge of AutoZone's product offerings, including automotive parts, accessories, tools, and maintenance supplies.

Stay informed about new product releases, promotions, and industry trends to provide accurate information and recommendations to customers.

Participate in ongoing training and development programs to enhance product knowledge and customer service skills.

Store Support:

Assist with store operations as needed, including stocking shelves, organizing merchandise displays, and maintaining cleanliness and orderliness in the store.

Collaborate with team members and supervisors to ensure smooth store operations, effective communication, and a positive work environment.

Contribute to team goals and performance targets by actively participating in sales initiatives, promotions, and customer engagement activities.

Education:

The University of Texas – Pan American

Bachelor of Computer Information Systems

Graduated December 2011 GPA: 3.3

Bachelor of Business Administration in Management

Graduated December 2008 GPA: 3.3

Activities:

Member 2009 – 2011

Association of Information Technology Professionals (AITP)

Active Participation:

Attend chapter meetings, workshops, seminars, and events to stay informed about current trends, technologies, and opportunities in the IT industry.

Engage in discussions, ask questions, and share insights to contribute to the learning and development of fellow members.

Professional Development:

Take advantage of professional development opportunities offered by the chapter, such as resume workshops, interview preparation sessions, and skill-building seminars.

Seek mentorship and guidance from senior members, alumni, and industry professionals to gain valuable insights and advice for career advancement.

Networking:

Network with fellow members, guest speakers, and industry representatives at chapter events, job fairs, and networking mixers to expand professional connections and opportunities.

Exchange contact information, connect on professional networking platforms, and follow up with contacts to nurture relationships and explore potential collaborations.

Skill Enhancement:

Participate in hands-on workshops, hackathons, coding challenges, and other skill-building activities to enhance technical proficiency and problem-solving abilities.

Collaborate with peers on projects, initiatives, and competitions to apply classroom knowledge and gain practical experience in IT-related domains.

Leadership Opportunities:

Volunteer for leadership roles, committee assignments, or special projects within the chapter to develop leadership skills, build teamwork capabilities, and contribute to the chapter's success.

Take initiative to organize events, coordinate activities, or propose new initiatives that align with the chapter's mission and goals.

Chapter Promotion:

Promote the AITP chapter within the university community and encourage fellow students to join and participate in chapter activities.

Share information about upcoming events, achievements, and opportunities through social media, campus announcements, and word-of-mouth communication.

Contributed innovative concepts to improve meetings and events

President 2004 – 2008

American Marketing Association (AMA)

Strategic Leadership:

Develop and execute the chapter's strategic vision, goals, and initiatives in alignment with the AMA's mission and values.

Lead the executive board and general membership in setting priorities, delegating tasks, and achieving organizational objectives.

Membership Engagement:

Recruit and retain members by promoting the benefits of AMA membership, organizing recruitment events, and fostering a sense of belonging within the organization.

Plan and execute engaging meetings, workshops, and networking events to provide value-added experiences for members and enhance their professional development.

Event Planning and Management:

Coordinate and oversee the planning, promotion, and execution of marketing-related events, including guest speaker presentations, panel discussions, workshops, and conferences.

Collaborate with sponsors, guest speakers, and industry partners to secure funding, resources, and support for chapter events and activities.

Marketing Campaigns:

Develop and implement marketing campaigns to raise awareness of the AMA chapter, promote events, and attract new members.

Utilize various marketing channels, including social media, email newsletters, and campus outreach, to reach target audiences and drive engagement.

Professional Development:

Provide opportunities for members to enhance their marketing skills, knowledge, and professional networks through workshops, seminars, and mentorship programs.

Facilitate connections between members and industry professionals through networking events, career fairs, and informational interviews.

Collaboration and Partnerships:

Forge partnerships with other student organizations, academic departments, and local businesses to collaborate on joint initiatives, share resources, and expand outreach efforts.

Represent the AMA chapter in campus-wide committees, meetings, and events to advocate for student interests and promote the value of marketing education.

Coordinated Toys for Tots drive to acquire over 1000 toys and $3000 in donations

Attendee of National Hispanic Business Association Leadership Conference

Successfully led 30+ members and other initiatives

Military Experience:

Corporal of Marines / Fire Team Leader MOS: 0311 2002 – 2003

United States Marine Corps Reserves, Harlingen, TX

Leadership and Supervision:

Lead a fire team of Marines in combat and training missions, providing direction, guidance, and support to accomplish objectives effectively.

Delegate tasks and responsibilities to team members, ensuring each Marine understands their role and executes assigned duties with precision.

Conduct regular training sessions and drills to maintain combat readiness and proficiency in weapons handling, tactical maneuvers, and communication protocols.

Tactical Operations:

Plan and execute combat missions, patrols, and reconnaissance operations in various environments, including urban, jungle, and desert terrain.

Coordinate with higher command elements and adjacent units to synchronize movements, intelligence gathering, and fire support to achieve mission success.

Utilize advanced weaponry, equipment, and tactics to neutralize threats, secure objectives, and protect friendly forces and civilians.

Fire Team Management:

Maintain accountability of weapons, ammunition, and gear within the fire team, ensuring proper maintenance, serviceability, and readiness for deployment.

Foster camaraderie, morale, and esprit de corps among fire team members through effective leadership, mentorship, and team-building activities.

Conduct after-action reviews (AARs) and debriefings to evaluate performance, identify lessons learned, and implement improvements for future operations.

Communication and Coordination:

Establish clear communication channels within the fire team and with higher command elements, using radio communications, hand signals, and verbal commands.

Liaise with supporting units, such as artillery, armor, and air support, to request and coordinate fire missions, close air support, and casualty evacuations as needed.

Maintain situational awareness and disseminate critical information to team members to facilitate decision-making and adaptability on the battlefield.

Avionics Technician Supervisor MOS: 6317 1997 – 2002

United States Marine Corps, Beaufort, SC

Supervision and Leadership:

Lead and supervise a team of avionics technicians in performing maintenance, troubleshooting, and repair of aircraft avionics systems.

Provide guidance, direction, and mentorship to ensure adherence to technical specifications, safety protocols, and maintenance procedures.

Conduct performance evaluations, provide feedback, and facilitate training to enhance team proficiency and readiness.

Avionics Maintenance:

Oversee the inspection, servicing, and repair of avionics components, including communication, navigation, radar, and electronic warfare systems.

Diagnose and troubleshoot avionics discrepancies using technical manuals, schematics, and diagnostic equipment to identify root causes and implement corrective actions.

Coordinate with other maintenance disciplines, such as airframes and powerplants, to ensure integrated maintenance support and aircraft airworthiness.

Quality Assurance:

Implement quality control procedures and standards to ensure compliance with maintenance regulations, technical directives, and safety requirements.

Conduct pre-flight and post-flight inspections of avionics systems to verify proper operation, configuration, and functionality.

Perform audits, spot checks, and reviews of maintenance records to verify accuracy, completeness, and adherence to maintenance documentation standards.

Safety and Compliance:

Enforce safety procedures, tool control measures, and hazardous materials handling practices to mitigate risks and prevent accidents/incidents.

Ensure compliance with aviation maintenance regulations, directives, and standard operating procedures (SOPs) to maintain aircraft airworthiness and operational integrity.

Participate in safety meetings, incident investigations, and corrective action planning to promote a culture of safety and continuous improvement.

Obtained Federal Communications Commission General Radio Operator License and Journeyman

Certified in Avionics Maintenance, Common Core, NALCOMIS, FLIR Maintenance, Laser Safety Fundamentals, Wire Bundle and Connector repair

Accounted for final inspection on F-18 Hornets

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