Sales Manager Project Management

Ryan O’Dowd

*** ********* *****, **********, ** *0471

504-***-**** - ******@*****.***

Project Manager/General Manager/Sales Manager with over 20-years sales/management and project management experience and a proven leader, manager and sales producer. Experience in strategic planning to increase sales and client retention. Ability to manage complex concepts, be proactive and solutions-oriented, implement strategies to attain organizational vision, and implement systems that yield productivity and customer satisfaction. Very experienced in total project management, equipment installation and equipment repair.

●Effective leader/manager with strong communication and problem-solving skills.

●Attention to detail with the ability to lead and motivate others.

●Proven sales producer with the ability to deliver exceptional customer service.

●Track record of meeting budgets and exceeding sales revenue goals.

Experience

District Sales Manager 2023 - Present

Safety-Kleen Kenner, LA

District Sales Manager responsible for 7 sellers for Louisiana/Mississippi/Tennessee/Arkansas/ Kentucky and Texarkana and Longview. Job duties include hiring, mentoring and training sales reps for each territory. Lines of business include sales for Lubricants, Used Motor Oil, Antifreeze, Parts Washers, Environmental services and Lube tanks and equipment. Conducted weekly 1on1 calls with each sales rep and monthly ride days to ensure that business plan goals were met to align with corporate sales metrics. Responsible for

Accomplishments:

●Increased new bulk lube gallons by 75,000 gallons over prior year. Overall annual bulk lube gallons managed was 1,500,000.

●Increased Used Motor Oil gallons by 25,000 gallons over prior year. Overall annual UMO gallons managed was 3,500,000.

●Increased antifreeze gallons by 32,000 over prior year. Overall antifreeze gallons managed was 132,000.

Account Manager 2022 - 2023

Central Oil & Supply Baton Rouge, LA

Sales/Account manager for New Orleans/Mississippi/St. Tammany and Terrebonne Parishes. Job duties included sales of fuel, lubricants and equipment installations to businesses (Auto dealerships, Service Centers and various Construction industries). Job duties include weekly lubricant inventory management and order placement and deliveries, along with weekly touch cycles to existing customers to assist in maintaining and improving customer retention. Project management including fuel and lubricant equipment logistics (Sales, Delivery, Set-up and troubleshoot repairs). Personally responsible for building relationships with over 80 Ford and Shell customers.

Sales Manager 2020 - 2022

Superior office and Supplies/Xerox (Covid) Baton Rouge, Louisiana

Sales/Account manager for New Orleans, Tangipahoa, St. Tammany and Terrebonne Parishes. Responsibilities included sales of commercial Xerox devices, software configuration, device installation and repair.

Retail Manager 2018 - 2020

Retif Oil & Fuel Harvey, Louisiana

Managed the retail division, consisting of 50 company and dealer owned Chevron and Exxon gas stations throughout Louisiana, Florida and Alabama. Job duties included daily competitive fuel pricing, coordinating fuel deliveries, project management of construction projects, including equipment installation and repairs. Responsible for staff training, both exterior and interior property appearance/cleanliness and overall customer satisfaction for each location.

Accomplishments:

●Maintained a customer satisfaction score for the Chevron brand at 95% or better, out of 100% for two consecutive years.

Operations Manager 2017 - 2018

Self-Employed New Orleans, Louisiana

Responsible for mechanical and financial operations of a small family-owned business. Performed independent construction development in the areas of plumbing, electrical, mechanical and landscaping.

Director of Sales and Marketing 2008 - 2017

TPC Louisiana/PGA TOUR Avondale, Louisiana

Responsible for leading and managing the sales effort for the entire club, ensuring sales goals and client satisfaction were met, lead generation and distribution and assisting with the management of team structure. Accountable for all marketing including budgets, forecasts, revenues and social media.

Accomplishments:

●Raised membership sales exceeding annual goals for seven consecutive years with an annual retention rate of 85%. Raised total membership revenue by $156,678 and exceeded annual budget from 2008-2015. Increased group outing revenue by $50,000 annually from 2008 to 2012. Maintained $100,000 marketing budget annually.

●Generated $1,000,000 in annual golf sales from 2008-2015. Increased rounds of golf by 15% annually from 2008 to 2015.

●Averaged $500,000 in annual outing revenue from 2008-2015.

Awards:

●2010 Membership Sales Director of the Year for the TPC Network and the PGA TOUR.

●2011 Director of Sales and Marketing of the Year for the TPC Network and the PGA TOUR. Including marketing excellence, revenue management and membership sales.

●2012 Marketing Excellence of the Year for the TPC Network.

●2011-2014 Platinum Award: One of two finalists out of 30 golf clubs for the Director of Sales and Marketing of the Year award.

Southeast Sales Manager 2006 - 2008

New Orleans Convention Bureau New Orleans, Louisiana

Managed over 250 corporate accounts in the Southeast sales territory. Responsibilities included sales for all member restaurants, hotels, DMCs, transportation companies, Convention Center, Superdome and The New Orleans Arena.

●Strategically partnered with hotels and 1.1M square foot Convention Center to confirm in-house and citywide business.

●Organized client site inspections, familiarization trips, sales calls and client events to accounts in market.

Accomplishments:

●Averaged over $3,000,000 in annual sales for two consecutive years (2006-2008)

●Handled all event logistics for 2 Men’s Final Fours and the Superbowl for the city of New Orleans.

Skills

Microsoft Office

Acsellerate

(CRM Software)

Microsoft Powerpoint

Salesforce

(CRM Software)

Lotus Notes

Exact Target (E-Marketing Software)

Microsoft Outlook

Acsellerate (CRM Software)

Delphi

Microsoft Teams

Active Network

Zoominfo

Webex

D&B Hoovers

Education

Southeastern Louisiana University, B.S. in Psychology, 1995

University of New Orleans, 2 years Business Administration, 1996 - 1997

United States Army (75th Ranger Regiment/82nd Airborne) (Engineering and Infantry Divisions), 1996-2004

Contact this candidate