Stacy Lueken
**** ******** *****, **** *****, TX 76317 951-***-**** ***********@*****.***
Objective
To offer my experience and skills in an administrative assistant position with excellent potential for personal and professional growth with dedication, due diligence and enthusiasm.
Skills & Abilities
Twenty (20) years of of administrative responsibilities as well as continuing record of successful work with a willingness to learn and grow. Adept at handling delicate situations with attention to detail. Fully knowledgeable of business processes and organizational procedures. Recognized for being a team player and proven leadership. Strong operational skills and exceptional abilities in the following areas:
ADMINISTRATION
Assisted commercial closing agent in daily and evolving administrative duties to include: Answering multiple phone lines. Greeting clients upon entering the office and directing them to the appropriate closing agent and/or to conference rooms. Data entry of new purchase contracts and/or pertaining documents. Maintaining outlook and google calendars for signing meetings and deadline dates. Receiving and depositing incoming initial deposit funds. Daily email and phone communication with all parties to the transaction (agents, lenders, buyers, sellers and attorneys). Along with document analysis to assist with clear title at the close of all transactions. Ordered and maintained office supplies for the office.
CLIENT SERVICES
Specializing in: Answering multiple phone lines. Greeting clients upon entering the office, directing them to the closing agent and/or to the conference room. Daily email and phone communication with all parties to a transaction (agents, lenders, buyers, sellers and attorneys). Contacting and researching survey companies. Data entry of refinance transactions. Receiving and depositing of initial deposit funds for sale transactions.
OFFICE OPERATIONS
Assisted closing agent in daily evolving administrate duties to include: Answering multiple phone lines. Data entry of all new transactions to include but not limited to Sales, Refinances, Mobile Homes and Reverse Mortgage transactions. Received and deposited incoming initial deposit funds. Received invoices and commission instructions. Daily email and phone communication with all parties to the transaction (agents, lenders, buyers, sellers). Processed through all transactions by ordering payoff demands, homeowners insurance, typing opening packages for signature. Along with document analysis to assist with clear title and bringing all transactions to a smooth close. Disbursed final closing funds to all parties of the transactions at closing.
SKILLS
Strong interpersonal and interdepartmental communication skills.
Preformed a variety of semi-complex office duties, such as document processing, data entry and report collation, Word processing and other document preparation.
Maintained outlook calendar for meetings and deadline dates.
Maintained effective electronic and hard copy filing systems.
Use of time management and prioritizing duties with strong organizational skills.
Work with sensitive information in a confidential manner.
Ensure that all calls are answered timely, screened professionally and routed to the appropriate party.
Ordered and maintained office supplies.
Microsoft Office, including Word, Excel, Outlook and Teams.
The use of Adobe Acrobat and Acrobat Pro to convert, sign, protect documents and e-signatures.
Excise judgment and make decisions to promote smooth work flow environment.
LEADERSHIP
Volunteer Church Fund-Raising
Women’s Ministry Volunteer
Marine Corps Staff Wife’s Expo
Marine Key Wife Volunteer
EXPERIENCE
FRONT OFFICE MANAGER ADMINISTRATIVE ASSISTANT ACCOUNTS PAYABLE
JANUARY 2023 – PRESENT
ESCROW ASSISTANT FIDELITY NATIONAL TITLE MARCH 2022 - OCTOBER 2022
ESCROW OFFICER LAWYERS TITLE OCTOBER 2021 - MARCH 2022
ESCROW ASSISTANT LAWYERS TITLE FEBRUARY 2009 TO JULY 2021
Nominated for Assistant of the Year
Received award for 2010 100% Audit
ESCROW ASSISTANT, JR ESCROW OFFICER GOLDEN STATE ESCROW MARCH 2003 TO JUNE 2009
REFERENCES
Le Ann Spence 909-***-**** / ***********@****.***
Amanda Brower 972-***-**** / ******.******@***.***
Kimberly Rogers 909-***-**** / *******@****.***
Pastor Harry Walker 909-***-**** / ***************@*****.***