Hospitality professionals in guest service and f & b operation.

Alejandro Sarmiento Guerra

E-mail : ***************@*****.***.**

Phone : +965 – 55 – 290 - 333

Transferable visa 18

**-**-**** (renewal on process)

Educational

• Colegio de San Juan de

Letran (BS - Electrical

Engineering 2004)

• University of Perpetual

Help system – dalta (AS –

Hotel & Restaurant

Management)

• Philippines women’s

University (Caregiving)

Career Summary

Throughout the years of experience working I am able to acquire extensive knowledge in food service Industry, traditional and commercial business. I am able to develop a sense of passion on what I am doing and manage to be a self result-oriented. That has strong sense of value towards what I can contribute to the success and growth of my self, business owner, investor, and society.

I have had develop some operational plans and systems which help the cost control monitoring more efficiently that could help the profitability of the business. That enhances the performance that could help for guest satisfaction and loyalty towards the business.

Key Competency

Competencies includes data

analysis, food safety management

and growth development coach.

I have a n extensive background in

food service Industry for dining

operation and kitchen operation

that includes management

responsibilities.

For Casual dining Restaurant,

QSR and Café; in addition to my

strong background of having a

central kitchen operation

knowledge and experience on

operating different heavy

machineries for mass production

of an item. Plus bonus on

traditional B2B & B2C operations.

Work Experiences

Joe And The Juice – AAW ALI ABDUL WAHAB

Store Shift Manager – May 22 2023 up to present

Life with Cacao – Universal Food Company

Kitchen Manager – April 30 2022 up to May 16 2023

The Chocolate Bar – BON Group

Store Asst. Mngr. / Sup. January 20 2021 up to April 16 2022 Sweetheart Kitchen

Central kitchen DCDP – January 2020 up to September 2020 Blend it Refreshment

Store In-charge – June 2018 up to January 2020

TGI FRIDAYS – Americana

Mngmt. In Training. (kitchen) December 2013 up to may 2018 Republiq Super Club – Resorts World Manila

Bartender Waiter – Philippines

Chili’s Grill and Bar – AmPhil Global

Shift Leader – Philippines

SKILLS

• Crunchtime net-chef software

• StoreTask software

• My inventory software

• Micros – POS

• Microsoft excel sheet

• AC – PLUS software

ABILITIES

Able to create quick analysis to do

decisions. That could identify and

solve potential situations. Knows

how to manage time for most to

least priority. A good self-

motivated, smart worker with a

strong sense of result seeker.

TRAINING

• Basic Safety Course On Cruise

Ship – Magsaysay maritime.

(Life support, Emergency

First aid, fire fighting, Sea

survival and theoretical

cruise)

• HACCP Food Safety

Management – Allison (no-

certificate)

• Food Safety – Boecker

international G. C. C. (HACCP

counterpart)

• Kitchen Trainer to Duties and

Responsibilities – T. G. I.

Fridays Americana

• Caregiver – Philippine

Women’s University

DUTIES AND RESPONSIBILITIES

• Conducting weekly, monthly and year end Inventory.

• Provide assistance to co-managers nor new manager. o Data business flow analysis.

o Provide training as needed.

o Brain storming for any operational ideas.

• Store performance Data analysis lysis.

o Product movement. (ingr. to create the item)

o Forecasting of items to be order using data.

• Cost controller to prevent possible loss internally & externally. o Monitor wastage report up to date.

o Labor cost (outsource party)

• Developing, Delegating and training qualified staff. o Supervise the staff on training.

o Creating a training program to be followed for the staff. o Conducting a staff progress performance appraisal.

• Conducting product quality check and packaging.

o Preparation of some items that would be use for operation. . o Assembling and creating of product while on operation. o Proper packaging. (delivery)

• Scheduling as per business needs.

• Describing operational issue that requires improvement.

• Conducting a briefing to staff.

o State objectives and goal to organize the staff. o Participation is a must with 2 way conversations.

• Maintaining and creating a Hazzard free work environment.

• Assures that proper sanitation were implemented.

• Gathering guest concerns that needs attention. (most to least) o Feedback that may affect brand status.

o Raising the concern to higher management.

CHARACTER REFERENCE

Mr. Mohamed Zakzouk – TGI Fridays Kuwait Country Area Mngr. Ms. Ghada Gazal – Joe and the Juice Kuwait brand Training Mngr. Mr. Mahmoud Zubaide – Life with Cacao Kuwait Operation Mngr.

(all contact details upon request)

Declaration

I hereby declared that all the details mention above were all true and correct to the best of my knowledge, expertise and beliefs.

Contact this candidate